IIS 5.0 stops every 2-3 hours

From: Deep (Deep_at_discussions.microsoft.com)
Date: 08/12/04


Date: Thu, 12 Aug 2004 02:05:02 -0700

Please find my log files from crashagent and provide a solution please
77820000 77827000 VERSION (deferred)
    Image path: C:\WINNT\system32\VERSION.dll
    Timestamp: Wed Dec 01 13:07:27 1999 (3844D037) Checksum: 0000C983
    File version: 5.0.2134.1
    Product version: 5.0.2134.1
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: version
    OriginalFilename: VERSION.DLL
    ProductVersion: 5.00.2134.1
    FileVersion: 5.00.2134.1
    FileDescription: Version Checking and File Installation Libraries
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77830000 7783e000 RTUTILS (deferred)
    Image path: C:\WINNT\System32\RTUTILS.DLL
    Timestamp: Wed Dec 01 13:07:27 1999 (3844D037) Checksum: 000141C2
    File version: 5.0.2168.1
    Product version: 5.0.2168.1
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: RTUTILS.DLL
    OriginalFilename: RTUTILS.DLL
    ProductVersion: 5.00.2168.1
    FileVersion: 5.00.2168.1
    FileDescription: Routing Utilities
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77880000 7790d000 SETUPAPI (deferred)
    Image path: C:\WINNT\System32\SETUPAPI.DLL
    Timestamp: Tue Jul 23 12:43:16 2002 (3D3D020C) Checksum: 00092385
    File version: 5.0.2195.5400
    Product version: 5.0.2195.5400
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: SETUPAPI.DLL
    OriginalFilename: SETUPAPI.DLL
    ProductVersion: 5.00.2195.5400
    FileVersion: 5.00.2195.5400
    FileDescription: Windows Setup API
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77950000 7797a000 WLDAP32 (deferred)
    Image path: C:\WINNT\system32\WLDAP32.DLL
    Timestamp: Tue Jul 23 12:43:16 2002 (3D3D020C) Checksum: 00034EEE
    File version: 5.0.2195.5400
    Product version: 5.0.2195.5400
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: WLDAP32.DLL
    OriginalFilename: WLDAP32.DLL
    ProductVersion: 5.00.2195.5400
    FileVersion: 5.00.2195.5400
    FileDescription: Win32 LDAP API DLL
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77980000 779a4000 DNSAPI (deferred)
    Image path: C:\WINNT\System32\DNSAPI.DLL
    Timestamp: Tue Jul 23 12:43:16 2002 (3D3D020C) Checksum: 0002D9AB
    File version: 5.0.2195.5354
    Product version: 5.0.2195.5354
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: dnsapi
    OriginalFilename: dnsapi
    ProductVersion: 5.00.2195.5354
    FileVersion: 5.00.2195.5354
    FileDescription: DNS Client API DLL
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
779b0000 77a4b000 OLEAUT32 (deferred)
    Image path: C:\WINNT\system32\OLEAUT32.dll
    Timestamp: Tue Jul 23 12:43:16 2002 (3D3D020C) Checksum: 0009F6F0
    File version: 2.40.4518.0
    Product version: 2.40.4518.0
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    InternalName: OLEAUT32.DLL
    ProductVersion: 2.40.4518
    FileVersion: 2.40.4518
    LegalCopyright: Copyright © Microsoft Corp. 1993-1998.
77a50000 77b45000 ole32 (deferred)
    Image path: C:\WINNT\system32\ole32.dll
    Timestamp: Tue Jul 23 12:43:16 2002 (3D3D020C) Checksum: 000F9027
    File version: 5.0.2195.5400
    Product version: 5.0.2195.5400
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: OLE32.DLL
    OriginalFilename: OLE32.DLL
    ProductVersion: 5.00.2195.5400
    FileVersion: 5.00.2195.5400
    FileDescription: Microsoft OLE for Windows
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77be0000 77bef000 SECUR32 (deferred)
    Image path: C:\WINNT\System32\SECUR32.DLL
    Timestamp: Tue Jul 23 12:43:16 2002 (3D3D020C) Checksum: 00018014
    File version: 5.0.2195.4587
    Product version: 5.0.2195.4587
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: security.dll
    OriginalFilename: security.dll
    ProductVersion: 5.00.2195.4587
    FileVersion: 5.00.2195.4587
    FileDescription: Security Support Provider Interface
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77c10000 77c6e000 USERENV (deferred)
    Image path: C:\WINNT\System32\USERENV.dll
    Timestamp: Tue Jul 23 12:43:15 2002 (3D3D020B) Checksum: 0006A020
    File version: 5.0.2195.5425
    Product version: 5.0.2195.5425
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 1.0 App
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: userenv
    OriginalFilename: userenv.dll
    ProductVersion: 5.00.2195.5425
    FileVersion: 5.00.2195.5425
    FileDescription: Userenv
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77d30000 77da1000 RPCRT4 (deferred)
    Image path: C:\WINNT\system32\RPCRT4.DLL
    Timestamp: Tue Jul 23 12:43:15 2002 (3D3D020B) Checksum: 0007B599
    File version: 5.0.2195.5419
    Product version: 5.0.2195.5419
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: rpcrt4.dll
    OriginalFilename: rpcrt4.dll
    ProductVersion: 5.00.2195.5419
    FileVersion: 5.00.2195.5419
    FileDescription: Remote Procedure Call Runtime
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77db0000 77e0d000 ADVAPI32 (deferred)
    Image path: C:\WINNT\system32\ADVAPI32.dll
    Timestamp: Tue Jul 23 12:43:14 2002 (3D3D020A) Checksum: 00065640
    File version: 5.0.2195.5385
    Product version: 5.0.2195.5385
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: advapi32.dll
    OriginalFilename: advapi32.dll
    ProductVersion: 5.00.2195.5385
    FileVersion: 5.00.2195.5385
    FileDescription: Advanced Windows 32 Base API
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77e10000 77e75000 USER32 (deferred)
    Image path: C:\WINNT\system32\USER32.DLL
    Timestamp: Tue Jul 23 12:43:14 2002 (3D3D020A) Checksum: 00067389
    File version: 5.0.2195.4314
    Product version: 5.0.2195.4314
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: user32
    OriginalFilename: user32
    ProductVersion: 5.00.2195.4314
    FileVersion: 5.00.2195.4314
    FileDescription: Windows 2000 USER API Client DLL
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77e80000 77f36000 KERNEL32 (export symbols)
C:\WINNT\system32\KERNEL32.DLL
    Loaded symbol image file: C:\WINNT\system32\KERNEL32.DLL
    Image path: C:\WINNT\system32\KERNEL32.DLL
    Timestamp: Tue Jul 23 12:43:13 2002 (3D3D0209) Checksum: 000C1446
    File version: 5.0.2195.5400
    Product version: 5.0.2195.5400
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: kernel32
    OriginalFilename: kernel32
    ProductVersion: 5.00.2195.5400
    FileVersion: 5.00.2195.5400
    FileDescription: Windows NT BASE API Client DLL
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77f40000 77f7c000 GDI32 (deferred)
    Image path: C:\WINNT\system32\GDI32.DLL
    Timestamp: Tue Jul 23 12:43:13 2002 (3D3D0209) Checksum: 00048894
    File version: 5.0.2195.5252
    Product version: 5.0.2195.5252
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: gdi32
    OriginalFilename: gdi32
    ProductVersion: 5.00.2195.5252
    FileVersion: 5.00.2195.5252
    FileDescription: GDI Client DLL
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
77f80000 77ffb000 ntdll (export symbols)
C:\WINNT\System32\ntdll.dll
    Loaded symbol image file: C:\WINNT\System32\ntdll.dll
    Image path: C:\WINNT\System32\ntdll.dll
    Timestamp: Tue Jul 23 12:43:13 2002 (3D3D0209) Checksum: 0008326C
    File version: 5.0.2195.5400
    Product version: 5.0.2195.5400
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: ntdll.dll
    OriginalFilename: ntdll.dll
    ProductVersion: 5.00.2195.5400
    FileVersion: 5.00.2195.5400
    FileDescription: NT Layer DLL
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
78000000 78046000 MSVCRT (deferred)
    Image path: C:\WINNT\system32\MSVCRT.dll
    Timestamp: Fri Sep 21 03:22:56 2001 (3BAA6538) Checksum: 00048405
    File version: 6.1.9359.0
    Product version: 6.1.9359.0
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft (R) Visual C++
    InternalName: MSVCRT.DLL
    OriginalFilename: MSVCRT.DLL
    ProductVersion: 6.10.9359.0
    FileVersion: 6.10.9359.0
    FileDescription: Microsoft (R) C Runtime Library
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
782f0000 78536000 SHELL32 (deferred)
    Image path: C:\WINNT\system32\SHELL32.DLL
    Timestamp: Tue Jul 23 12:43:17 2002 (3D3D020D) Checksum: 00250F59
    File version: 5.0.3502.5436
    Product version: 5.0.3502.5436
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: SHELL32
    OriginalFilename: SHELL32.DLL
    ProductVersion: 5.00.3502.5436
    FileVersion: 5.00.3502.5436
    FileDescription: Windows Shell Common Dll
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999
78740000 788a9000 COMSVCS (deferred)
    Image path: C:\WINNT\System32\COMSVCS.DLL
    Timestamp: Tue Jul 23 12:43:38 2002 (3D3D0222) Checksum: 001610B1
    File version: 2000.2.3497.0
    Product version: 3.0.0.3497
    File flags: 20 (Mask 3F) Special
    File OS: 4 Unknown Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: COM Services
    InternalName: COMSVCS.DLL
    ProductVersion: 03.00.00.3497
    FileVersion: 2000.2.3497.0
    LegalCopyright: Copyright (C) Microsoft Corp. 1995-1999
    LegalTrademarks: Microsoft(R) is a registered trademark of Microsoft
Corporation. Windows(TM) is a trademark of Microsoft Corporation
7ca00000 7ca23000 rsaenh (deferred)
    Image path: C:\WINNT\System32\rsaenh.dll
    Timestamp: Tue Jul 10 06:03:52 2001 (3B4A4D70) Checksum: 0002FB4A
    File version: 5.0.2195.3839
    Product version: 5.0.2195.3839
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows (R) 2000 Operating System
    InternalName: rsaenh.dll
    OriginalFilename: rsaenh.dll
    ProductVersion: 5.00.2195.3839
    FileVersion: 5.00.2195.3839
    FileDescription: Microsoft Enhanced Cryptographic Provider (US/Canada
Only, Not for Export)
    LegalCopyright: Copyright (C) Microsoft Corp. 1981-1999

0:000> ~*kv50

. 0 Id: fe8.ffc Suspend: 1 Teb: 7ffde000 Unfrozen
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
0006fd50 77e87837 00000054 ffffffff 00000000 ntdll!NtWaitForSingleObject+0xb
00000102 00000000 00000000 00000000 00000000 KERNEL32!WaitForSingleObject+0xf

   1 Id: fe8.1018 Suspend: 1 Teb: 7ffdc000 Unfrozen
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINNT\system32\USER32.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINNT\system32\ole32.dll -
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
008fff30 77aabd2d 008fff54 00000000 00000000 USER32!TranslateMessageEx+0x4b
008fff70 77aabb2c 77e877b5 000848b0 00000102 ole32!StgOpenStorageEx+0x17eb
008fff8c 77aaba5f 77a9d54c 77b327b0 77a50000 ole32!StgOpenStorageEx+0x15ea
00007530 00000000 00000000 00000000 00000000 ole32!StgOpenStorageEx+0x151d

   2 Id: fe8.1024 Suspend: 1 Teb: 7ffd9000 Unfrozen
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINNT\System32\TxfAux.Dll -
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
00a0fc98 6de8b953 00000158 00a0fd60 00a0fd64 ntdll!NtRemoveIoCompletion+0xb
00a0fd94 6de8b8a8 00087a30 ffffffff 009cf998 TxfAux!Log+0x5e3
00a0ffb4 77e887dd 00087a48 ffffffff 009cf998 TxfAux!Log+0x538
00a0ffec 00000000 6de8b850 00087a30 00000000 KERNEL32!GetModuleFileNameA+0x1d1

   3 Id: fe8.1034 Suspend: 1 Teb: 7ffd5000 Unfrozen
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
00d0ff58 77e8a31d 00d0ff30 00000001 00000000
ntdll!NtWaitForMultipleObjects+0xb
00d0ffec 00000000 787f2190 78866e40 00000000
KERNEL32!WaitForMultipleObjects+0x17

   4 Id: fe8.1038 Suspend: 1 Teb: 7ffd4000 Unfrozen
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINNT\system32\RPCRT4.DLL -
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
00d4fb94 77d32847 000a4eb8 00d4fbc0 77b2ab63 ntdll!ZwRequestWaitReplyPort+0xb
00d4fba0 77b2ab63 000a4eb8 00d4fc14 000a1740 RPCRT4!I_RpcSendReceive+0x22
00d4fbc0 77b2a9f8 00000000 000a1740 00000000 ole32!HDC_UserMarshal+0x146e
00d4fbd8 77b2a865 00d4fc14 000a1740 0008284c ole32!HDC_UserMarshal+0x1303
00d4fc18 77b2ca8c 000a1740 00d4fd4c 00d4fd08 ole32!HDC_UserMarshal+0x1170
00d4fc88 77aa8632 000a1740 00d4fd4c 00d4fd08
ole32!WdtpInterfacePointer_UserMarshal+0x5be
00d4fce0 77d94b8a 000a1740 00d4fd4c 00d4fd08 ole32!CoGetCallContext+0xf4c
00d4fcfc 77d93eab 000a6dc4 00d4fd98 05030117 RPCRT4!NdrProxySendReceive+0x46
00d4ff44 77d94c61 7874c3b8 7874c42a 00d4ff78 RPCRT4!NdrClientCall2+0x501
00d4ff60 77d493aa 00000018 00000003 78866e84 RPCRT4!NdrProxyFreeBuffer+0x9b
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINNT\System32\COMSVCS.DLL -
00d4ff70 787f212e 000a6dc4 00000000 00d4ffa8
RPCRT4!RpcBindingInqAuthClientExW+0xb7
78866e84 ffffffff 00000000 00000000 00000000 COMSVCS!RegisterComEvents+0x6758
*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINNT\System32\NETAPI32.dll -
0008abf0 78866e84 0008ac18 0008abd8 00000000 0xffffffff
00000000 00000000 00000000 00000000 00000000 COMSVCS!RegisterComEvents+0x7b4ae

   5 Id: fe8.103c Suspend: 1 Teb: 7ffaf000 Unfrozen
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
00d8ff04 77e875eb 000003e8 00000000 787cf77a ntdll!ZwDelayExecution+0xb
77f8316d 4affc033 e0850f08 89000005 fff00c42 KERNEL32!Sleep+0xb
0424548b 00000000 00000000 00000000 00000000 0x4affc033

   6 Id: fe8.1040 Suspend: 1 Teb: 7ffae000 Unfrozen
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
00e0fd70 77e8a31d 00e0fd48 00000001 00000000
ntdll!NtWaitForMultipleObjects+0xb
00e0ffb4 77e887dd 00000005 00000000 000b000a
KERNEL32!WaitForMultipleObjects+0x17
00e0ffec 00000000 778321fe 000cef48 00000000 KERNEL32!GetModuleFileNameA+0x1d1

   7 Id: fe8.250 Suspend: 1 Teb: 7ffda000 Unfrozen
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be
wrong.
00e5ff74 77d420d9 77d42528 000823b8 00acfa94
ntdll!NtReplyWaitReceivePortEx+0xb
00e5ffa8 77d424da 000b5208 00e5ffec 77e887dd
RPCRT4!NdrConformantArrayMemorySize+0x29f
00e5ffb4 77e887dd 000b4e28 00acfa94 00000000
RPCRT4!NdrConformantArrayMemorySize+0x6a0
00e5ffec 00000000 77d424c2 000b4e28 00000000 KERNEL32!GetModuleFileNameA+0x1d1
0:000> !iisdbg.ifclr managed.def
!ifclr uses MSCORLIB.DLL to determine if this is a managed process.
This module is not loaded in this process.
Managed extensions will not be executed. Status: 80004002
Closing open log file
\\?\C:\IISDebugTools\logs\20040810-231902\4072_dllhost_tvsemis.log



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