Re: MS Access 2000/2002 bringing down asp site in 2003 Server

From: Scotter (spam_at_spam.com)
Date: 06/15/04


Date: Tue, 15 Jun 2004 03:36:52 GMT

By the way, two things have changed since I wrote the first message at the
bottom that the MS rep replied to:
(a) running two gig RAM now.
(b) I did separate out the part of the app that was using Access 2000 from
the part that was using Access 2002 and put each in separate application
pool and both are still going down.

"Scotter" <spam@spam.com> wrote in message
news:t%tzc.30081$KL2.20794@fe2.texas.rr.com...
> I posted the following message and an MS rep replied quickly with the
> response after it.
> But the response referred me to a telephone list to call about a beta
> hotfix.
> The telephone list was all paid support numbers and I can't afford that.
> The beta hotfix does not seem to be published anywhere at microsoft.com.
> I realize the MS rep did not promise the beta hotfix would be there.
> In fact his message below led me to believe the only way I could get it
> would be to call someone.
> This problem is still bringing down my apps.
> I've had to tell the application pools to refresh three times a day and
I'd
> prefer not to have to do that.
> I'm running 2 gig of RAM on this box so it is easy to put each of these
apps
> into separate application pools without running out of memory. Has anyone
> else had the problem below and found a better way of dealing with it?
> And to the kind MS Rep who helped me:
> Has this hotfix gone past beta yet or do I need to wait for SP1 for 2003
> Server?
> If so, when is SP1 anticipated to come out?
> Thanks!
>
> I'm getting no clues in the event log.
> I've used the metabase.xml to turn on asp errors getting sent to event
log.
> Frustrating that these events don't tell me which site... only the file
name
> and the error.
> BUT like I said above, THIS site is showing no asp errors.
> So... I have created an application pool just for the offending site that
> keeps going down. Luckily, now, it is no longer bringing down my other
sites
> because of this isolation.
> In the app pool I've set it to "recycle" at three different times in the
day
> and it is still going down.
> I have "heavier" database-driven sites, by the way, that are not going
down
> or needing a recycle or anything.
> This box has a gig of RAM so far.
> So... does anyone have recommendations how I could try to trace what is
> going on?
> Another possible clue: The root of this site uses a DSN-less connection to
> draw it's content from an MS Access 2002 database. Another part of the
site,
> in a folder /forum draws it's content from another DSN-less connection to
a
> different database; MS Access 2000 version. Could this be a problem?
> Database driver or resource conflict?
>
> Thanks for any advice you all can give to help me track down this
problem!!!
> I'm thinking what I'll do in the mean time is separate out the /forum to
> another actual site so I can put them each in their own application pool
and
> maybe that will show which is the offender...
>
> --
> Scotter
>
>
> Dear Scotter,
>
> The hotfix is still in beta version now and so its corresponding KB
> article hasn't been published to public. The final release version is
> scheduled to be included in Windows 2003 SP1.
>
> If you hope to obtain the beta fix to test, please call Microsoft
> Product Support Service for it. Here is the phone number list:
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>
> Also, provide the support engineer with the following KB info to
> identify the fix:
> 838306 IIS 6.0 may stop responding when you use Microsoft Access from
> your Web applications
>
> Let me know if you meet any problem or have further question. My
> pleasure to be of assistance.
> Best regards,
>
> WenJun Zhang
> Microsoft Online Support
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Get Secure! - www.microsoft.com/security
>
>
> --
> Scotter
>
>



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