Custom 404 page works on one server, not another

From: Jay Edgar (jedgar_remove_naughty_spam_at_qualtim.com)
Date: 05/19/04 

Date: Wed, 19 May 2004 14:04:38 -0500

I have read all of the knowledge base articles on this subject, and have not
found my answer yet.

I have created a custom 404 page in php that helps users who ask for a
missing page.

I have this working on our sandbox server for our main site. I also have it
working on one of our secondary sites on the production server. I cannot get
it to work on the main site in our production server. The 'main' sites
between sandbox and production are identical, as are their IIS settings (I
went through each one). Obviously the two sites on the production server are
on the same box. I'm mystified why I can't get it to work.

It makes no difference whether I change the custom 404 settings to be
default, URL or file, it continues to display the default page. I tried
restarting IIS - no change. It's also obvious to me that it's not php, as
it's not even getting to php. I'm also quite sure the 'check that file
exists' checkbox is checked.

Can anyone give me suggestions for getting this to work? Any help is greatly
appreciated.

Regards,

Jay Edgar

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