Re: IIS not sending SMTP

From: Toby (anonymous_at_discussions.microsoft.com)
Date: 04/21/04


Date: Wed, 21 Apr 2004 09:21:01 -0700

OK tried that and yes I still get the same reply.

I have only been sending to addresses that I know are
working, and yet still get the same reply.

I've even emailed my ISP to see if they have any ideas. I
also sent email to the mydomain.info (the domain that is
being redirected to my IP) and that is redierected to one
of our pop boxes.

regards

T

>-----Original Message-----
>What i tried to say was that you should try to send an
email to an email
>address you know is working.
>
>Please try to send an email to me, using kgafvert [at]
ilopia.com
>(replace [at] with @ )
>
>Do you still get messages related to this in the Event
Log?
>
>--
>Regards,
>Kristofer Gafvert - IIS MVP
>Reply to newsgroup only. Remove NEWS if you must reply by
email, but please
>do not.
>http://www.ilopia.com/
>
>
>"Toby" <anonymous@discussions.microsoft.com> wrote in
message
>news:23f801c427b6$360efea0$a301280a@phx.gbl...
>> Ah, could this be because of the Domain name change?
>>
>> I've just tried sending an email using the account that
>> comes with the adsl connection and that didn't work
>> either. (the connection was dropped by the remote host)
>>
>> Any other ideas?
>>
>> Is the remote server the ISP in this case?
>> If I have no access to the mailbox, is there anyway I
can
>> have access?
>>
>> As I said I am great with asp.net but I know next to
>> nothing about networks... (you can probably tell!)
>>
>> Thanks again for all your help
>>
>> T
>>
>> >-----Original Message-----
>> >Can you please try to send an email as you usually do
>> (via the website).
>> >
>> >Do you still get the message in the Event Log?
>> >
>> >I looked at the SMTP log you pasted earlier, and
compared
>> it to the RFC, and
>> >RCPT with reply code 550 means "mailbox unavailable"
>> >
>> >( http://rfc.net/rfc821.html#p36 )
>> >
>> >which is obviously a problem on the remote server (the
>> user does not exist).
>> >
>> >--
>> >Regards,
>> >Kristofer Gafvert - IIS MVP
>> >Reply to newsgroup only. Remove NEWS if you must reply
by
>> email, but please
>> >do not.
>> >http://www.ilopia.com/
>> >
>> >
>> >"Kristofer Gafvert" <kgafvert@NEWSilopia.com> wrote in
>> message
>> >news:%239Ejk$6JEHA.3412@TK2MSFTNGP09.phx.gbl...
>> >> Something is dropping the connection. You get a
>> connection, but right
>> >after
>> >> that, it probably disconnects. Do you use a smart
host
>> (forward the emails
>> >> to another server, which then sends them out to
>> Internet)? I can imagine
>> >> that you can get this for all domains you try to send
>> to, if using smart
>> >> host. But it is really unusual to have this for all
>> domains you try to
>> >send
>> >> to, when your server makes the connection to the
remote
>> server.
>> >>
>> >> Do you have a software firewall such as ZoneAlarm?
>> >>
>> >> --
>> >> Regards,
>> >> Kristofer Gafvert - IIS MVP
>> >> Reply to newsgroup only. Remove NEWS if you must
reply
>> by email, but
>> >please
>> >> do not.
>> >> http://www.ilopia.com/
>> >>
>> >>
>> >> "Toby" <anonymous@discussions.microsoft.com> wrote in
>> message
>> >> news:22cc01c427ac$60b32d70$a401280a@phx.gbl...
>> >> > Can we go back a couple of steps....
>> >> >
>> >> > I tried renewing the IP of the PC (ipconfig/release
>> >> > then /renew) and then tried nslookup again, it has
>> come
>> >> > back with different results....
>> >> >
>> >> > It still has:
>> >> >
>> >> > *** Can't find server name for the address
>> 192.168.0.1:
>> >> > Non-existent domain
>> >> >
>> >> > But now has a Default server name and IP address,
>> this is
>> >> > the secondary DNS Name server my ISP gave me when I
>> got
>> >> > ADSL.
>> >> >
>> >> > I then typed set type=mx ENTER and I tried
my .co.uk
>> >> > and .info addresses.
>> >> >
>> >> > 3 mail exchanges came up (different for both
domains)
>> but
>> >> > I could see which was the correct one, although I
did
>> try
>> >> > to connect to them all.
>> >> >
>> >> > I tried to connect through telnet and the DOS
screen
>> would
>> >> > go blank with a flashing cursor, but then after
about
>> >> > 5secs it would come back with "Connection to host
>> lost".
>> >> > I'm fairly certain that my ISP doesn't allow telnet
>> to be
>> >> > used on its popboxes, so I'm not sure what that
means.
>> >> >
>> >> > Does this mean anything?
>> >> >
>> >> > Regards T
>> >> >
>> >> > >-----Original Message-----
>> >> > >Can your router act as a DNS server? I dont think
so.
>> >> > >
>> >> > >Try to set the DNS server (network settings) to
your
>> >> > ISP's DNS server, or
>> >> > >some other internal server acting as DNS server.
Do
>> you
>> >> > have any other
>> >> > >computer on your network with a working nslookup?
If
>> so,
>> >> > take a look at that
>> >> > >computer's settings, to find out a DNS server. You
>> can
>> >> > also call your ISP to
>> >> > >get this information.
>> >> > >
>> >> > >
>> >> > >--
>> >> > >Regards,
>> >> > >Kristofer Gafvert - IIS MVP
>> >> > >Reply to newsgroup only. Remove NEWS if you must
>> reply by
>> >> > email, but please
>> >> > >do not.
>> >> > >http://www.ilopia.com/
>> >> > >
>> >> > >
>> >> > >"Toby" <pbctobybush@hotmail.com> wrote in message
>> >> > >news:21f601c427a3$008698f0$a101280a@phx.gbl...
>> >> > >> Ah now that's interesting...
>> >> > >>
>> >> > >> Yes I do have a staic IP on my ADSL with a
domain
>> name
>> >> > >> pointed to it by my ISP. Our previous site was
>> >> > >> mydomain.co.uk which was hosted by our ISP and
we
>> have
>> >> > now
>> >> > >> moved the site to mydomain.info which is my
spare
>> PC and
>> >> > >> the one having the problems...
>> >> > >>
>> >> > >> I tried ipconfig/all and it doesn't have any
>> information
>> >> > >> about the DNS either for the Primary DNS Suffix
or
>> >> > >> Connection-specific DNS suffix, it leaves both
>> blank.
>> >> > For
>> >> > >> the DNS Servers it has the IP of the router
>> >> > (192.168.0.1)
>> >> > >> and below that: 0.0.0.0
>> >> > >>
>> >> > >> Any clues there?
>> >> > >> T
>> >> > >>
>> >> > >> >-----Original Message-----
>> >> > >> >You have a DNS problem. Your server cannot
lookup
>> the
>> >> > >> domain name, and can
>> >> > >> >therefore not find the server to send the
email.
>> >> > >> >
>> >> > >> >Are you using static or dynamic IP on this
server?
>> >> > >> >
>> >> > >> >If you type:
>> >> > >> >
>> >> > >> >ipconfig /all
>> >> > >> >
>> >> > >> >in a cmd prompt. Does it give you any
information
>> about
>> >> > >> what DNS server you
>> >> > >> >use?
>> >> > >> >
>> >> > >> >--
>> >> > >> >Regards,
>> >> > >> >Kristofer Gafvert - IIS MVP
>> >> > >> >Reply to newsgroup only. Remove NEWS if you
must
>> reply
>> >> > by
>> >> > >> email, but please
>> >> > >> >do not.
>> >> > >> >http://www.ilopia.com/
>> >> > >> >
>> >> > >> >
>> >> > >> >"Toby" <anonymous@discussions.microsoft.com>
>> wrote in
>> >> > >> message
>> >> > >> >news:218201c42795$fc9e0000$a401280a@phx.gbl...
>> >> > >> >> Ok
>> >> > >> >>
>> >> > >> >> First I typed nslookup, it came back with the
>> reply:
>> >> > >> >>
>> >> > >> >> *** Can't find server name for the address
>> >> > 192.168.0.1:
>> >> > >> >> Non-existent domain
>> >> > >> >> *** Default servers are not available
>> >> > >> >> Default server: UnKnown
>> >> > >> >> Address: 192.168.0.1
>> >> > >> >>
>> >> > >> >> (I know that 192.168.0.1 is the IP of my
>> router, my
>> >> > >> server
>> >> > >> >> is 192.168.0.3, after that I tried set
type=mx
>> and
>> >> > >> >> domain.com and it came back with:)
>> >> > >> >>
>> >> > >> >> Server: UnKnown
>> >> > >> >> Address: 192.168.0.1
>> >> > >> >>
>> >> > >> >> DNS request timed out
>> >> > >> >> timeout was 2 seconds
>> >> > >> >> DNS request timed out
>> >> > >> >> timeout was 2 seconds
>> >> > >> >> *** Request to UnKnown timed-out
>> >> > >> >>
>> >> > >> >> I presume that this isn't what I was meant to
>> get?
>> >> > >> >> Does this help find the problem in any way?
>> >> > >> >>
>> >> > >> >> T
>> >> > >> >>
>> >> > >> >> >-----Original Message-----
>> >> > >> >> >The error message tells us that there is a
>> >> > >> communication
>> >> > >> >> problem, so it
>> >> > >> >> >should not matter if the file system is
FAT32
>> or
>> >> > NTFS.
>> >> > >> >> >
>> >> > >> >> >Can you please try this. Take a domain that
>> you have
>> >> > >> >> problems to send to ( i
>> >> > >> >> >will call it domain.com). Write this in a
cmd
>> >> > prompt:
>> >> > >> >> >
>> >> > >> >> >nslookup ENTER
>> >> > >> >> >set type=mx ENTER
>> >> > >> >> >domain.com
>> >> > >> >> >
>> >> > >> >> >It should not give you information about the
>> SMTP
>> >> > >> servers
>> >> > >> >> for the remote
>> >> > >> >> >domain (mail exchanger, i will call it
>> MXDomain.com
>> >> > >> from
>> >> > >> >> now on). Type exit
>> >> > >> >> >to quit nslookup.
>> >> > >> >> >
>> >> > >> >> >Now, write this:
>> >> > >> >> >
>> >> > >> >> >telnet MXDomain.com 25
>> >> > >> >> >
>> >> > >> >> >what happens? Do you get a connection?
>> >> > >> >> >
>> >> > >> >> >--
>> >> > >> >> >Regards,
>> >> > >> >> >Kristofer Gafvert - IIS MVP
>> >> > >> >> >Reply to newsgroup only. Remove NEWS if you
>> must
>> >> > reply
>> >> > >> by
>> >> > >> >> email, but please
>> >> > >> >> >do not.
>> >> > >> >> >http://www.ilopia.com/
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> >"Toby" <anonymous@discussions.microsoft.com>
>> wrote
>> >> > in
>> >> > >> >> message
>> >> > >> >> >news:222301c42790$6e3e0a30
$a001280a@phx.gbl...
>> >> > >> >> >> Hi, back again. I had a change of plans...
>> >> > >> >> >>
>> >> > >> >> >> I've tried the solution that you sent, I'm
>> still
>> >> > >> getting
>> >> > >> >> >> the same problem.
>> >> > >> >> >>
>> >> > >> >> >> It is for all domains, I have a contact
page
>> on my
>> >> > >> site
>> >> > >> >> >> that sends out a "thank you" email back to
>> >> > whomever
>> >> > >> >> fills
>> >> > >> >> >> in the form and I have had replies from
>> London to
>> >> > >> >> >> Singapore with the same result!
>> >> > >> >> >>
>> >> > >> >> >> I have had a reply from my ISP informing
me
>> that
>> >> > they
>> >> > >> >> have
>> >> > >> >> >> not blocked port 25, but that isn't to say
>> that I
>> >> > >> >> haven't
>> >> > >> >> >> blocked it somehow, I'm looking into that
>> through
>> >> > my
>> >> > >> >> >> firewall, router and the firewall on my
>> router.
>> >> > >> >> >>
>> >> > >> >> >> Also I found this page through your a
link on
>> >> > >> >> >> http://www.ilopia.com/:
>> >> > >> >> >>
>> >> > >> >> >> http://support.microsoft.com/default.aspx?
>> >> > scid=kb;en-
>> >> > >> >> >> us;Q271071
>> >> > >> >> >>
>> >> > >> >> >> I haven't had time to try it out, but it's
>> next
>> >> > on my
>> >> > >> >> >> list! When I moved the site the original
>> drive was
>> >> > >> >> FAT32,
>> >> > >> >> >> the new one is NTFS, does this make a
>> difference?
>> >> > >> >> >>
>> >> > >> >> >> Cheers
>> >> > >> >> >> Toby
>> >> > >> >> >>
>> >> > >> >> >> >-----Original Message-----
>> >> > >> >> >> >Hello,
>> >> > >> >> >> >
>> >> > >> >> >> >I found this KB Article:
>> >> > >> >> >> >
>> >> > >> >> >> >http://support.microsoft.com/?id=286673
>> >> > >> >> >> >
>> >> > >> >> >> >Does this happen for _all_ emails, or
only
>> a few?
>> >> > >> That
>> >> > >> >> >> is, do you have
>> >> > >> >> >> >problems sending to all domains, or only
>> some
>> >> > >> specific
>> >> > >> >> >> domains. It is
>> >> > >> >> >> >possible that this can be on the other
end.
>> >> > >> >> >> >
>> >> > >> >> >> >Do you block outgoing port 25 somewhere?
>> >> > >> >> >> >
>> >> > >> >> >> >--
>> >> > >> >> >> >Regards,
>> >> > >> >> >> >Kristofer Gafvert - IIS MVP
>> >> > >> >> >> >Reply to newsgroup only. Remove NEWS if
you
>> must
>> >> > >> reply
>> >> > >> >> by
>> >> > >> >> >> email, but please
>> >> > >> >> >> >do not.
>> >> > >> >> >> >http://www.ilopia.com/
>> >> > >> >> >> >
>> >> > >> >> >> >
>> >> > >> >> >> >"Toby"
<anonymous@discussions.microsoft.com>
>> >> > wrote
>> >> > >> in
>> >> > >> >> >> message
>> >> > >> >> >> >news:208301c42782$bed924b0
>> $a101280a@phx.gbl...
>> >> > >> >> >> >> Wow
>> >> > >> >> >> >>
>> >> > >> >> >> >> OK I've had a look at the log, much I
>> have to
>> >> > >> learn.
>> >> > >> >> >> >>
>> >> > >> >> >> >> The most common problem seems to be:
>> >> > >> >> >> >>
>> >> > >> >> >> >> "The connection was dropped by the
remote
>> host"
>> >> > >> >> >> >>
>> >> > >> >> >> >> Does this make more sense?
>> >> > >> >> >> >>
>> >> > >> >> >> >> Thanks
>> >> > >> >> >> >> T
>> >> > >> >> >> >>
>> >> > >> >> >> >> btw I had a look on your site, some
very
>> >> > helpful
>> >> > >> >> stuff
>> >> > >> >> >> >>
>> >> > >> >> >> >> >-----Original Message-----
>> >> > >> >> >> >> >I said the Event Log. You can access
>> this log
>> >> > >> doing
>> >> > >> >> >> this:
>> >> > >> >> >> >> >
>> >> > >> >> >> >> >Start->Run, typ "eventvwr.msc"
(without
>> the
>> >> > >> quotes),
>> >> > >> >> >> and
>> >> > >> >> >> >> click Ok.
>> >> > >> >> >> >> >
>> >> > >> >> >> >> >--
>> >> > >> >> >> >> >Regards,
>> >> > >> >> >> >> >Kristofer Gafvert - IIS MVP
>> >> > >> >> >> >> >Reply to newsgroup only. Remove NEWS
if
>> you
>> >> > must
>> >> > >> >> reply
>> >> > >> >> >> by
>> >> > >> >> >> >> email, but please
>> >> > >> >> >> >> >do not.
>> >> > >> >> >> >> >http://www.ilopia.com/
>> >> > >> >> >> >> >
>> >> > >> >> >> >> >
>> >> > >> >> >> >> >"Toby"
>> <anonymous@discussions.microsoft.com>
>> >> > >> wrote
>> >> > >> >> in
>> >> > >> >> >> >> message
>> >> > >> >> >> >> >news:208701c4277c$af441880
>> $a301280a@phx.gbl...
>> >> > >> >> >> >> >> Hi I had a look at the log this
>> morning,
>> >> > having
>> >> > >> >> >> tried a
>> >> > >> >> >> >> >> test email and it contained the
>> following:
>> >> > >> >> >> >> >>
>> >> > >> >> >> >> >> #Software: Microsoft Internet
>> Information
>> >> > >> Services
>> >> > >> >> >> 5.0
>> >> > >> >> >> >> >> #Version: 1.0
>> >> > >> >> >> >> >> #Date: 2004-04-20 23:45:52
>> >> > >> >> >> >> >> #Fields: time c-ip cs-method cs-uri-
>> stem sc-
>> >> > >> status
>> >> > >> >> >> >> >> 23:45:52 218.148.79.5 HELO - 250
>> >> > >> >> >> >> >> 23:45:52 218.148.79.5 MAIL - 250
>> >> > >> >> >> >> >> 23:45:52 218.148.79.5 RCPT - 550
>> >> > >> >> >> >> >> 23:45:53 218.148.79.5 QUIT - 240
>> >> > >> >> >> >> >>
>> >> > >> >> >> >> >> Does that make any sense?
>> >> > >> >> >> >> >>
>> >> > >> >> >> >> >> Cheers
>> >> > >> >> >> >> >> T
>> >> > >> >> >> >> >> >-----Original Message-----
>> >> > >> >> >> >> >> >Check the Event Log, it usually
tells
>> you
>> >> > why
>> >> > >> it
>> >> > >> >> >> cannot
>> >> > >> >> >> >> >> send out the emails
>> >> > >> >> >> >> >> >to the remote SMTP server.
>> >> > >> >> >> >> >> >
>> >> > >> >> >> >> >> >--
>> >> > >> >> >> >> >> >Regards,
>> >> > >> >> >> >> >> >Kristofer Gafvert - IIS MVP
>> >> > >> >> >> >> >> >Reply to newsgroup only. Remove
NEWS
>> if you
>> >> > >> must
>> >> > >> >> >> reply
>> >> > >> >> >> >> by
>> >> > >> >> >> >> >> email, but please
>> >> > >> >> >> >> >> >do not.
>> >> > >> >> >> >> >> >http://www.ilopia.com/
>> >> > >> >> >> >> >> >
>> >> > >> >> >> >> >> >
>> >> > >> >> >> >> >> >"Toby" <PBCtobybush@hotmail.com>
>> wrote in
>> >> > >> message
>> >> > >> >> >> >> >> >news:1b7601c426ee$0f6fbeb0
>> >> > $a001280a@phx.gbl...
>> >> > >> >> >> >> >> >> I have a asp.net site that all
works
>> >> > fine, I
>> >> > >> >> >> thought
>> >> > >> >> >> >> it
>> >> > >> >> >> >> >> >> might be a good idea to send out
>> emails
>> >> > from
>> >> > >> >> the
>> >> > >> >> >> >> asp.net
>> >> > >> >> >> >> >> >> pages.
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> This worked fine through IIS, but
>> then I
>> >> > >> >> changed a
>> >> > >> >> >> >> >> couple
>> >> > >> >> >> >> >> >> of things:
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> 1) I have a domain name pointed
to
>> the
>> >> > >> Static
>> >> > >> >> IP,
>> >> > >> >> >> >> before
>> >> > >> >> >> >> >> >> it was just a numbered site.
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> 2) I moved the site top a
different
>> >> > >> harddrive.
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> Now the pages won't email, the
>> emails go
>> >> > to
>> >> > >> >> >> pickup,
>> >> > >> >> >> >> but
>> >> > >> >> >> >> >> >> then go straight to the queue
>> folder!?!!
>> >> > >> They
>> >> > >> >> are
>> >> > >> >> >> in
>> >> > >> >> >> >> the
>> >> > >> >> >> >> >> >> correct format, but will not
>> send!?!!
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> I know next to nothing about IIS
(I
>> have
>> >> > >> >> version
>> >> > >> >> >> >> 5.0) I
>> >> > >> >> >> >> >> am
>> >> > >> >> >> >> >> >> only interested in the
developement
>> of
>> >> > the
>> >> > >> >> site,
>> >> > >> >> >> not
>> >> > >> >> >> >> the
>> >> > >> >> >> >> >> >> networking.
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> I have the server running
through a
>> small
>> >> > >> >> network
>> >> > >> >> >> >> >> (PC's),
>> >> > >> >> >> >> >> >> the server is running Win2k Pro
and
>> has
>> >> > no
>> >> > >> >> trouble
>> >> > >> >> >> >> with
>> >> > >> >> >> >> >> >> the traffic.
>> >> > >> >> >> >> >> >> Could it be the router?
>> >> > >> >> >> >> >> >> Could it be the Firewall?
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> It seems to be getting into IIS
>> >> > correctly,
>> >> > >> just
>> >> > >> >> >> not
>> >> > >> >> >> >> >> >> getting out, have I not set it up
>> >> > correctly?
>> >> > >> >> >> >> >> >>
>> >> > >> >> >> >> >> >> Thanks for any help
>> >> > >> >> >> >> >> >> Toby
>> >> > >> >> >> >> >> >
>> >> > >> >> >> >> >> >
>> >> > >> >> >> >> >> >.
>> >> > >> >> >> >> >> >
>> >> > >> >> >> >> >
>> >> > >> >> >> >> >
>> >> > >> >> >> >> >.
>> >> > >> >> >> >> >
>> >> > >> >> >> >
>> >> > >> >> >> >
>> >> > >> >> >> >.
>> >> > >> >> >> >
>> >> > >> >> >
>> >> > >> >> >
>> >> > >> >> >.
>> >> > >> >> >
>> >> > >> >
>> >> > >> >
>> >> > >> >.
>> >> > >> >
>> >> > >
>> >> > >
>> >> > >.
>> >> > >
>> >>
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>



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