Re: W3SVC EventId 1011 - DefaultAppPool/WWW fatal communication error
From: Gabriel (gabielex_at_hotmail.com)
Date: 03/09/04
- Next message: ChuckJolin: "Log file management"
- Previous message: M. van Kan: "Re: ASP Crash/Hang"
- In reply to: Kyle Terns [MSFT]: "RE: W3SVC EventId 1011 - DefaultAppPool/WWW fatal communication error"
- Messages sorted by: [ date ] [ thread ]
Date: 9 Mar 2004 13:48:10 -0800
Hello Kyle,
Yes, those were the registry keys we were pointed to by a collegue
from Avanade. We tried running the application pool using the
configurable user, IWAM_MACHINE_NAME, granting him full administration
rights to find out whether it was a permissions problem or not. The
crash kept happening.
The thing is that we are unable to reproduce the problem in our
development environment. One issue dragged my attention. I tried
throwing requests to the web server in the dev environment and just
ended the w3wp.exe process from the task manager. The 1011 eventId was
logged!!! If I do this when no request is being processed, the 1009
eventId is logged. So, it seems these are very generic errors.
I'm tending now to think we are doing something very wrong in our
application code. I installed the iisDebugTools.exe and tried using
the iisCrashHangAgent and iisDumpAgent. Well, got the crash agent
working, but can't get it to do the memory dump when it detects the
crashing. I followed all the docs config indications (preaction or
something like that, etc..) but it won't event change the debugLevel
global parameter. I read about some bug in this tool regarding the
iiscrashangagnet.dll and .ini files permissions. Gave full rights for
everone but nothing.
This is becoming very frustrating as not even the debug tools would
work properly!!! Aaaaaaahhhhhhhhh!!!
Excuse me.
How can I find out what exact instruction is causing the w3wp.exe
process to crash????
Any help, ideas, prayings would be very welcome.
Cheers,
Gabriel.
Kylet@online.microsoft.com (Kyle Terns [MSFT]) wrote in message news:<D1ZkbfWBEHA.3392@cpmsftngxa06.phx.gbl>...
> Hi Gabriel,
>
> I'm not sure which registry keys you checked, but I've seen this issue when
> NETWORK SERVICE doesn't have permissions to
> HKLM\SYSTEM\ControlSet001\Services\InetInfo\Parameters and
> HKLM\SYSTEM\ControlSet001\Services\W3SVC\Parameters. If you already checked
> those, you might want to run RegMon while reproducing the issue to find out
> if there are other keys that do not have permissions.
>
> Hope this helps!
>
> Kyle Terns, MCSD [MSFT]
> Support Engineer
>
> ***********************
> >>Please do not send email directly to this alias. This is an online
> account name for newsgroup participation only.<<
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
> You assume all risk for your use.
> © 2003 Microsoft Corporation. All rights reserved.
> ***********************
>
> --------------------
> | From: gabielex@hotmail.com (Gabriel)
> | Newsgroups: microsoft.public.inetserver.iis
> | Subject: W3SVC EventId 1011 - DefaultAppPool/WWW fatal communication error
> | Date: 5 Mar 2004 02:03:56 -0800
> | Organization: http://groups.google.com
> | Lines: 50
> | Message-ID: <c9b7e912.0403050203.5051c162@posting.google.com>
> | NNTP-Posting-Host: 62.99.88.2
> | Content-Type: text/plain; charset=ISO-8859-1
> | Content-Transfer-Encoding: 8bit
> | X-Trace: posting.google.com 1078481036 951 127.0.0.1 (5 Mar 2004 10:03:56
> GMT)
> | X-Complaints-To: groups-abuse@google.com
> | NNTP-Posting-Date: Fri, 5 Mar 2004 10:03:56 +0000 (UTC)
> | Path:
> cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onlin
> e.de!npeer.de.kpn-eurorings.net!news.glorb.com!postnews1.google.com!not-for-
> mail
> | Xref: cpmsftngxa06.phx.gbl microsoft.public.inetserver.iis:297687
> | X-Tomcat-NG: microsoft.public.inetserver.iis
> |
> | When this error occurs (find it below), sometimes, the application
> | pool worker process (w3wp.exe) is recycled and other times is not,
> | causing the iis6 to hang.
> |
> | We were pointed to a possible problem caused by a permissions conflict
> | between the user we are running the application pool with (default
> | built-in account NETWORK SERVICE) and certain registry entries. We
> | tried changing this user by the default configurable one,
> | IWAM_MachineName, which is a member of the IIS_WPG users group, which
> | in theory is the group with the right permissions to run a worker
> | process.
> |
> | We also had installed a DNS and DC/Active Directory in the same
> | machine were the iis is running. To avoid possible problems, we
> | uninstalled this and pointed to a remote DNS, using local
> | IWAM_MachineName to run the iis.
> |
> | Well, none of these solutions worked so far. Last try has been
> | including the IWAM_MachineName user within the Administrators group,
> | to confirm whether the problem might be a permissions conflict or not.
> | I'll let you know the outcome.
> |
> | So, has anyone found a solution or at least throw any light on this?
> | It's driving us mad. Has anyone found out whether is an IIS6 or an
> | application problem?
> |
> | Any help appreciated.
> |
> | Cheers,
> |
> | Gabriel.
> |
> |
> | Event Type: Warning
> | Event Source: W3SVC
> | Event Category: None
> | Event ID: 1011
> | Date: 3/3/2004
> | Time: 4:33:47 PM
> | User: N/A
> | Computer: EUP1PYSIR
> | Description:
> | A process serving application pool 'DefaultAppPool' suffered a fatal
> | communication error with the World Wide Web Publishing Service. The
> | process id was '2816'. The data field contains the error number.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> | Data:
> | 0000: 6d 00 07 80 m..€
> |
- Next message: ChuckJolin: "Log file management"
- Previous message: M. van Kan: "Re: ASP Crash/Hang"
- In reply to: Kyle Terns [MSFT]: "RE: W3SVC EventId 1011 - DefaultAppPool/WWW fatal communication error"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
