RE: W3SVC EventId 1011 - DefaultAppPool/WWW fatal communication error

From: Kyle Terns [MSFT] (Kylet_at_online.microsoft.com)
Date: 03/08/04 

Date: Mon, 08 Mar 2004 23:48:13 GMT

Hi Gabriel,

I'm not sure which registry keys you checked, but I've seen this issue when
NETWORK SERVICE doesn't have permissions to
HKLM\SYSTEM\ControlSet001\Services\InetInfo\Parameters and
HKLM\SYSTEM\ControlSet001\Services\W3SVC\Parameters. If you already checked
those, you might want to run RegMon while reproducing the issue to find out
if there are other keys that do not have permissions.

Hope this helps!

Kyle Terns, MCSD [MSFT]
Support Engineer

***********************
>>Please do not send email directly to this alias. This is an online
account name for newsgroup participation only.<<

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use.
© 2003 Microsoft Corporation. All rights reserved.
***********************

--------------------
| From: gabielex@hotmail.com (Gabriel)
| Newsgroups: microsoft.public.inetserver.iis
| Subject: W3SVC EventId 1011 - DefaultAppPool/WWW fatal communication error
| Date: 5 Mar 2004 02:03:56 -0800
| Organization: http://groups.google.com
| Lines: 50
| Message-ID: <c9b7e912.0403050203.5051c162@posting.google.com>
| NNTP-Posting-Host: 62.99.88.2
| Content-Type: text/plain; charset=ISO-8859-1
| Content-Transfer-Encoding: 8bit
| X-Trace: posting.google.com 1078481036 951 127.0.0.1 (5 Mar 2004 10:03:56
GMT)
| X-Complaints-To: groups-abuse@google.com
| NNTP-Posting-Date: Fri, 5 Mar 2004 10:03:56 +0000 (UTC)
| Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-onlin
e.de!npeer.de.kpn-eurorings.net!news.glorb.com!postnews1.google.com!not-for-
mail
| Xref: cpmsftngxa06.phx.gbl microsoft.public.inetserver.iis:297687
| X-Tomcat-NG: microsoft.public.inetserver.iis
|
| When this error occurs (find it below), sometimes, the application
| pool worker process (w3wp.exe) is recycled and other times is not,
| causing the iis6 to hang.
|
| We were pointed to a possible problem caused by a permissions conflict
| between the user we are running the application pool with (default
| built-in account NETWORK SERVICE) and certain registry entries. We
| tried changing this user by the default configurable one,
| IWAM_MachineName, which is a member of the IIS_WPG users group, which
| in theory is the group with the right permissions to run a worker
| process.
|
| We also had installed a DNS and DC/Active Directory in the same
| machine were the iis is running. To avoid possible problems, we
| uninstalled this and pointed to a remote DNS, using local
| IWAM_MachineName to run the iis.
|
| Well, none of these solutions worked so far. Last try has been
| including the IWAM_MachineName user within the Administrators group,
| to confirm whether the problem might be a permissions conflict or not.
| I'll let you know the outcome.
|
| So, has anyone found a solution or at least throw any light on this?
| It's driving us mad. Has anyone found out whether is an IIS6 or an
| application problem?
|
| Any help appreciated.
|
| Cheers,
|
| Gabriel.
|
|
| Event Type: Warning
| Event Source: W3SVC
| Event Category: None
| Event ID: 1011
| Date: 3/3/2004
| Time: 4:33:47 PM
| User: N/A
| Computer: EUP1PYSIR
| Description:
| A process serving application pool 'DefaultAppPool' suffered a fatal
| communication error with the World Wide Web Publishing Service. The
| process id was '2816'. The data field contains the error number.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
| Data:
| 0000: 6d 00 07 80 m..&#128;
|

Relevant Pages

  • Re: W3SVC EventId 1011 - DefaultAppPool/WWW fatal communication error
    ... those were the registry keys we were pointed to by a collegue ... rights to find out whether it was a permissions problem or not. ... I followed all the docs config indications (preaction or ... > | built-in account NETWORK SERVICE) and certain registry entries. ...
    (microsoft.public.inetserver.iis)
  • Re: enableSessionState Error in /Remote
    ... Check permissions on the following directory. ... It's possible the Network Service account doesn't have the needed ... Check to see that the Local Service and Network Service ... Everything is standard except the DHCP server which is on a Seperate> box. ...
    (microsoft.public.windows.server.sbs)
  • Re: Companyweb quit working
    ... These permissions: ... Let's make sure the Local Service and Network Service ... Les Connor [SBS Community Member - SBS MVP] ... >>>> Sounds like the Network Service account doesn't have the needed ...
    (microsoft.public.windows.server.sbs)
  • Re: Cant access intranet site from Remote Web Workplace
    ... What permissions do you have on the following directory? ... Check to see that the Local Service and Network Service ... configuration file located in the root directory of the current web ... The current error page you are seeing can be replaced by a custom ...
    (microsoft.public.windows.server.sbs)
  • Re: Network service default permissions
    ... In general ACL permissions are inhirited by parent ... 1-I went to a non system partition, and check the ACL ... Network service was not listed there; ... creator owner permissions in my "web application folders" to prevent that). ...
    (microsoft.public.inetserver.iis.security)