Re: IIS6 Fails To Start - WWW Service Error out of no where

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From: David Wang [Msft] (someone_at_online.microsoft.com)
Date: 02/02/04


Date: Mon, 2 Feb 2004 01:23:35 -0800

1. Please check whether the nodes "W3SVC" and "W3SVC/1" exist in your
current metabase.xml.

2. Also, on the commandline, run:
CSCRIPT %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs enum w3svc/1/root

Please report what happens.

-- 
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"bonk" <sns@bn.ml> wrote in message
news:ecXfBsK6DHA.1636@TK2MSFTNGP12.phx.gbl...
Unfortunatly there are no backup files in history folder before the issue
started, there is a backup file in the inetserv\backup folder but don't know
how to restore that.
We can conclude that metabase is OK, IISadmin, smtp and FTP runs fine, I ave
run Mcafee stinger to detect trojans running but it found nothing.
3rd party tools are uninstalled: Perl, AWstats.
URLscan 2.5 is uninstalled.
No other service is trying to listen to port 80.
When trying to start WWW in services, the following error appears:
Windows could not start the World Wide Web Publishing Service on Local
Computer. For more information, review the System Event Log. If this is a
non-Microsoft service, contact the service vendor, and refer to
service-specific error code -2147467262.
and the eventlog messages mentioned in 1st post of this thread..
Last thing I remember that I did before the issue started, I upgraded MBSA
1.1 to 1.2.
Then I ran the security analyzer and set it to scan local machine, it seemed
to hang after that. I kept it running hoping it would go on, then I forgot
all about it (afteral it was weekend) that night the probems started.
I hope this extra information gives someone an idea what might be the issue.
Thanks for your time,
Steven Bink
o
"Tekmaven" <tekmaven@optonline.net> wroute in message
news:y%%Sb.19973$gw3.9466996@news4.srv.hcvlny.cv.net...
> Attached is a screenshot of Task Manager.  I can't see what could be wrong
> with the currently running apps, but then again, I'm not the expert of
> this ;-).
>
> After uninstalling IIS, I've even deleted:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ADs\Providers\IIS
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\InetStp
> c:\Windows\system32\inetsrv
>
> "David Wang [Msft]" <someone@online.microsoft.com> wrote in message
> news:OJ7O9yF6DHA.2696@TK2MSFTNGP09.phx.gbl...
>> So, you're saying that you reinstalled IIS6, made sure that the inetsrv
>> directory is completely deleted between installations, and it's now not
>> working after installation?
>>
>> Then, I would look at %SYSTEMROOT%\iis6.log  for any setup errors.  If
>> there
>> are no setup errors, then I would look at the event log messages.
>>
>> I think your original problem could have been solved by restoring a
>> backup
>> metabase while you tracked down what caused the issue (I think you may
>> have
>> had anti-virus or backup software that somehow locked up the
>> metabase.xml,
>> preventing IIS from writing to it, and causing some sort of corruption -- 
>> and just restoring the backup metabase file would have been sufficient).
>>
>> Gino's assessment is correct -- if IISADMIN service is able to start, you
>> have a metabase but just insufficient information for W3SVC -- especially
>> since you said FTP, which also has configuration in the metabase, is
>> still
>> functioning.  Since metabase.xml is a text file, you can look into it to
>> make sure that the W3SVC and W3SVC/1 nodes exist and are well formed.
>>
>> Also, the error about being unable to place change notifications on a
>> file
>> make me suspect that you have some other process running on the server
>> that
>> is preventing IIS from functioning, no matter how many times you
>> reinstall -- you'll have to find that culprit.
>>
>> -- 
>> //David
>> IIS
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> //
>> <anonymous@discussions.microsoft.com> wrote in message
>> news:7d9401c3e846$c6496780$a501280a@phx.gbl...
>> We've reinstalled IIS several times already - the metabase
>> isn't the problem, its a default install now with no changes.
>>
>>>-----Original Message-----
>>>If the IISADMIN service will not start, this points to
>> corrupted METABASE.
>>>If the IISAMIN will start but the W3SVC will not start
>> this points to
>>>missing METABASE information. IIS automatically backs up
>> the METABASE xml
>>>file and the xml schema and stores them in
>> "system32\inetsvr\history" folder
>>>in a numbered order. You can also do manuel backups which
>> are kept in the
>>>"system32\inetsvr\metaback folder. There is also the
>> Inital METABASE backup
>>>here from when you first installed IIS.
>>>    In the "system32\inetsvr folder is the files for IIS
>> like inetinfo.exe
>>>along with the working MEATBASE xml and schema. If
>> IISADMIN will not start
>>>you can rename the working METABASE.xml and MBschema.xml
>> and copy and rename
>>>a backup pair from "system32\inetsvr\history" folder.
>>>    If IISADMIN is running, then from IIS manager you can
>> right click on
>>>machinename(Local Computer) under ALL TASKS choose
>> BACKUP/RESTORE
>>>CONFIGURATION and select a previous copy.
>>>
>>>"Tekmaven" <tekmaven@optonline.net> wrote in message
>>>news:78df01c3e819$1adccbd0$a001280a@phx.gbl...
>>>> The server running www.bink.nu (Windows Server 2003, IIS6,
>>>> ASP.NET 1.1) has been working perfectly for the last 2
>>>> months+ with no change.  Last night, the site showed the
>>>> dreaded "Service Unavailable" error.  When I went on the
>>>> server, we had three messages in the event log:
>>>>
>>>> Event Type: Error
>>>> Event Source: W3SVC
>>>> Event Category: None
>>>> Event ID: 1063
>>>> Date: 1/31/2004
>>>> Time: 10:31:47 AM
>>>> User: N/A
>>>> Computer: US
>>>> Description:
>>>> The World Wide Web Publishing Service encountered a
>>>> failure requesting metabase change notifications.  The
>>>> data field contains the error number.
>>>>
>>>> For more information, see Help and Support Center at
>>>> http://go.microsoft.com/fwlink/events.asp.
>>>> Data:
>>>> 0000: 02 40 00 80               .@.?
>>>>
>>>> ---
>>>>
>>>> Event Type: Error
>>>> Event Source: W3SVC
>>>> Event Category: None
>>>> Event ID: 1036
>>>> Date: 1/31/2004
>>>> Time: 10:31:47 AM
>>>> User: N/A
>>>> Computer: US
>>>> Description:
>>>> A failure occurred while initializing the configuration
>>>> manager for the World Wide Web Publishing Service. The
>>>> data field contains the error number.
>>>>
>>>> For more information, see Help and Support Center at
>>>> http://go.microsoft.com/fwlink/events.asp.
>>>> Data:
>>>> 0000: 02 40 00 80               .@.?
>>>>
>>>> ---
>>>>
>>>> Event Type: Error
>>>> Event Source: W3SVC
>>>> Event Category: None
>>>> Event ID: 1005
>>>> Date: 1/31/2004
>>>> Time: 10:31:47 AM
>>>> User: N/A
>>>> Computer: US
>>>> Description:
>>>> The World Wide Web Publishing Service is exiting due to an
>>>> error. The data field contains the error number.
>>>>
>>>> For more information, see Help and Support Center at
>>>> http://go.microsoft.com/fwlink/events.asp.
>>>> Data:
>>>> 0000: 02 40 00 80               .@.?
>>>>
>>>> ---
>>>>
>>>> And every time we try to start the WWW Service, we get
>>>> those errors.  We've tried uninstalling IIS, and deleting
>>>> the metabase file, and then reinstalling, but we still get
>>>> that error.
>>>>
>>>> Anyone have any sugestions?
>>>
>>>
>>>.
>>>
>>
>>
>
>
>


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