Re: SMTP Service Ex2000 stopped delivering email

Yes it stays at 100%

As for some logs, here goes but nothing really of note (to me anyway)


2007-09-28 08:03:30 85.158.138.131 mail186.messagelabs.com SMTPSVC 1
MAILSERVE R 10.28.1.2 1 0 DAT A 25 0 0 133 1790 422 SMTP - - - -
2007-09-28 08:03:30 85.158.138.131 mail186.messagelabs.com SMTPSVC 1
MAILSERVE R 10.28.1.2 1 0 QUI T -
2007-09-28 08:05:49 62.231.131.195 mail35.messagelabs.com
SMTPSVC1 MAILSERVER 10.28.1.21 0 HELO -
2007-09-28 08:05:49 62.231.131.195 mail35.messagelabs.com
SMTPSVC1 MAILSERVER 10.28.1.21 0 MAIL - ri canexpress.com> 250 0 86 73 0 SMTP
- - - -
2007-09-28 08:05:49 62.231.131.195 mail35.messagelabs.com
SMTPSVC1 MAILSERVER 10.28.1.21 0 RCPT - - - - -
2007-09-28 08:05:51 62.231.131.195 mail35.messagelabs.com
SMTPSVC1 MAILSERVER 10.28.1.21 0 DATA - 4 .email.americanexpress.com> 250 0
164 15587 2140 SMTP - - - -
2007-09-28 08:05:51 62.231.131.195 mail35.messagelabs.com
SMTPSVC1 MAILSERVER 10.28.1.21 0 QUIT -
2007-09-28 08:06:57 85.158.138.179 mail169.messagelabs.com SMTPSVC 1
MAILSERVE R 10.28.1.2 1 0 HEL O
The DNS information resolves no problem and I can telnet port 25. In fact it
does receive mail from out ISP but fails to deliver internally.


"Sanford Whiteman" wrote:

CPU useage when SMTP service start goes from idle to 100%

And stays at 100%?

but doesnt process anything exclet saying items need proccessing in
the submission queues etc. Any one any ideas?

We will need SMTP logs (you may need to turn on logging). Also, as
with any delivery problems, ensure that DNS resolution works _from the
mailserver_. Verify your public IP address (you can use
whatismyip.com); while you're at it, verify your PTR entry for that
address. Connect to a remote server on port 25 from the mailserver.
Verify that your mail queue directories are physically accessible and
being populated with queued messages. Write back.

--Sandy


------------------------------------
Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
------------------------------------

.

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