Re: IIS SMTP - Help with lots of undelivered emails

Hello Jeff,

Thanks for the reply!

The log format is W3C Extended Log File Format and I have pasted a partial
file below for perusal (I've replaced the actual IP addresses). I'm not to
familiar with reading the log files but do not see anything that would
indicate anything going wrong. Also, i appears that the failed messages are
not being written to the log file. Meaning that when i peruse a failed file
in the "BadMail' folder and compare the dates/times their are no entries in
the SMTP Log file.

Anyways, hope this helps.

#Software: Microsoft Internet Information Services 6.0
#Version: 1.0
#Date: 2006-06-23 14:07:56
#Fields: time c-ip cs-method cs-uri-stem sc-status
14:07:56 (IP address) - - 0
14:07:56 (IP address) EHLO - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) MAIL - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) RCPT - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) RSET - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) QUIT - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) EHLO - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) MAIL - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) RCPT - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) RCPT - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) RSET - 0
14:07:56 (IP address) - - 0
14:07:56 (IP address) QUIT - 0
14:07:56 (IP address) - - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) EHLO - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) MAIL - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RCPT - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RCPT - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RCPT - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RSET - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RSET - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) MAIL - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RCPT - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RCPT - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) RSET - 0
14:07:57 (IP address) - - 0
14:07:57 (IP address) QUIT - 0
14:07:57 (IP address) - - 0
14:50:46 (IP address) - - 0
14:50:46 (IP address) EHLO - 0
14:50:46 (IP address) - - 0
14:50:46 (IP address) MAIL - 0
14:50:46 (IP address) - - 0
14:50:46 (IP address) RCPT - 0
14:50:46 (IP address) - - 0
14:50:46 (IP address) RCPT - 0
14:50:46 (IP address) - - 0
14:50:46 (IP address) DATA - 0
14:50:46 (IP address) - - 0
14:50:46 (IP address) - - 0
14:50:46 (IP address) QUIT - 0
14:50:46 (IP address) - - 0


"Jeff Cochran" wrote:

On Fri, 23 Jun 2006 09:54:01 -0700, Beac
<Beac@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

We have a server (Windows 2003) set up with Microsoft SMTPSVC. We have been
experiencing a large quantity of emails being sent to the “Badmail” folder
and not being sent out. On some of the .bad messages which are being sent to
external domains, I see the following:

Unable to deliver message to the following recipients, due to being unable
to connect successfully to the destination mail server.

On failed emails being sent to our domain I see the following:

Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 Requested action not taken: mailbox unavailable or
not local

I have verified that all of the email addresses are valid and can be sent to
from a mail client on a local box. As well as receiving similar
notifications from the same server but just at different times.

Our main email is hosted off of a Plesk VPS solution if this matters at all.

The Default SMTP Virtual Server has the server name set up as Local
(Default) and our domain set up as Remote.

Can anyone throw me any suggestion on how I can get the SMTp server working
properly.

I do not have much of any experience within this realm and so not really
sure of what other info I could provide to make this question easier.

Check the SMTP logs to see exactly what happens on a connection
attempt.

Jeff

.

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