Sending email

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I am new to all this exchange stuff, we have SBS2003 with exchange and
everything seems to be working except its not. We send out an email and then
it turns out it will sit in que untill I right click and force connection
then the email goes out. When I look at the monitoring it tells me
critical,and that the exchange server is stoped. Click on details and
everything is running. Please help, or I am going to have to fight with my
boss :) Thanks.
.

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