RE: Cant get connected

From: Alun Jones [MSFT] (alunj_at_online.microsoft.com)
Date: 06/24/04 

Date: Thu, 24 Jun 2004 22:59:14 GMT

> From: "=?Utf-8?B?TWFyayBBc2g=?=" <anonymous@discussions.microsoft.com>
>
> I can connect to the server with Remote Desktop Connection, however
whenever
> i try to connect with a FTP client i always get the error:-
>
> 500 Connection timed out (Winsock error #10060)
>
> I know their is something wrong with the way the server is set up but i
have
> no idea how to fix this or what it is.
> I have checket that IIS is installed and FTP components and the FTP
service
> is enabled.

Because the error is prefixed by a number, that suggests that it was a
reply sent by the FTP server. ["Suggests", because some FTP clients
actually fabricate some of those replies when they don't get them.]

Because it indicates a connection timed out, we would expect that this is
an error when you're trying to do a file listing or data transfer. The FTP
client's log should be able to tell you what the most recent commands were
- my guess is "PORT" (with some parameters) followed by "LIST" or "NLST".

Now, there's any number of reasons why this failed, but the most common two
are:

1. Your client's firewall is preventing it from receiving inbound
connection attempts (which is what the PORT command requests the server to
make).
2. Your client is behind a NAT router, which isn't correctly translating
the IP address and port parameters of the PORT command. This is especially
likely if you have a cheap NAT, and/or are running the FTP server at a port
other than 21.

The possible solution to both of these is to find an FTP client that
supports the PASV command, for "passive mode" transfers. The command-line
FTP client in Windows only supports "active mode" transfers, using the PORT
command.

Alun.
~~~~

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