Re: ISA 2004 failed to send alert notification by e-mail

On Sep 20, 5:15 am, "David Maskell " <dav...@xxxxxxxxxxxxxxxx> wrote:
Hi Alan,

This is not a problem on the ISA Server, but a problem on your mail server.
You will need to allow mail to be relayed onto the mail server from the ISA
Server's IP address. What SMTP Server are you using?

David Maskell
(CISSP, MCSSA, MBCS, CITP, WCE-WS, MCSE: NT4, 2000,2003,Messaging,Security,
MCTS:SQL 2005,Vista)

"Alan Lim" <finding.a...@xxxxxxxxx> wrote in message

news:1190110909.550886.306910@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Hi All,

I have a ISA 2004 running on Windows 2000 server. I wanted to create a
alerts notification under monitoring section and send through by e-
mail. After filled in detail in SMTP server, From and To. When I click
on the test button, it will prompt me "The simulation was not
completed successfully. No e-mail message was sent."
For further diagnose, I did a telnet and the following was the result.

telnet mail.mailserver.com 25
- 220 mail.mailserver.com
Helo mailserver
- 250 mail.mailserver.com Hello [xxx.xxx.xxx.xxx.], please to meet you
(whatever I type after this line, I will hit 550 5.7.1 Access denied)
Help
- 550 5.7.1 Access denied
Mail from: xxxxx
- 550 5.7.1 Access denied

I did created a new rule and allow all outbound traffic from local
host to external. But the problem is still persist. I hope someone
could guide me. Thank you

Regards,
Alan Lim

Hi David,

Thank you for your replied. I'm using our ISP mail server.

.

Loading