On Wed, 1 Feb 2006 16:43:49 +0100, "Jens Baier"
<jensbaier@xxxxxxxxxxxx> wrote:
>Hi,
>
>> http://support.microsoft.com/?kbid=884580
>> ...which says that in order to obtain the hotfix I need to contact
>> product support, but from what I can see this will cost me money.
>> Why on earth should I be expected to pay for a piece of software to
>> fix a broken product for which I've already paid!?
>
>the fix is already included in ISA SP1. So install ISA SP1 which is
>free!
>You doesn't have to pay for hotfixes. Call the Microsoft support
>telephone number of your region and you will get the patch for free
>(except telephone costs).
Just spoken to them and obtained the fix, so my original fears were
unfounded.
Thanks for the info :)
--
Toby
.
RE: added question ... > To resolve this problem immediately, contact Microsoft Product Support... > Services to obtain the fix for free. ... For a complete list of Microsoft... > hotfix for then it can be mailed to you. ... (microsoft.public.win2000.printing)
Re: Am I seriously expected to PAY for a hotfix? ... > ...which says that in order to obtain the hotfix I need to contact ... > product support, but from what I can see this will cost me money. ... the fix is already included in ISA SP1.... (except telephone costs).... (microsoft.public.isa)
Re: Windows 2000 kb820765 ... you need to contact Microsoft Product Support to ... This fix may receive additional testing to further ensure product ... > Where can I find and download this hotfix?... (microsoft.public.win2000.general)
Re: MDAC memory leak hotfix ... No there's no where else to get the fix.... Call product support to obtain the free hotfix.... Another thing is that it says to call Product Support to obtain the hotfix. ... And will it work on MDAC... (microsoft.public.data.ado)
Re: Stop the negativism! ... I, for one, have seen concrete demonstration of the efforts to fix the quality issues in BDS 2006. ... none of the reports I have been interested in have ever been fixed. ... Near the top of this page they have a section "Higher Performance and Better Quality" that says "Over 500 bug reports tracked by our internal system have been fixed in this release. ... Furthermore, the user who reported the problem was still using BCB 6, and he didn't get an update or hotfix, so this issue is not resolved for him unless he pays for an update to BDS 2006 and installs update 2. ... (borland.public.delphi.non-technical)
