RE: Terminal services
- From: v-bpeng@xxxxxxxxxxxxxxxxxxxx (Bill Peng [MSFT])
- Date: Fri, 02 Dec 2005 07:12:19 GMT
Hi Mark,
Thank you for posting here.
Based on your description, I'm not very clear with your network connection
topology. At this point please provide the following info to me for further
research:
Info 1. Network Topology.
Please draw your current network topology here.
Info 2. About Terminal Services.
Since you also indicate that there's a PIX server for VPN, please let me
know whether the "Terminal Services" means the VPN connection. Or you mean
the "Remote Desktop" terminal services.
Info 3. Please collect ISA info and send them to v-bpeng@xxxxxxxxxxxxx for
research.
1. Download the file from the following URL:
http://www.isatools.org/isainfo/ISAInfo.zip
2. Extract all files to a folder on ISA server
3. Double click Isainfo.js. This will generate 2 files
ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
current folder.
Info 4. Please collect ISA logs and send them to me as well.
1. Enable the full Web Proxy/firewall logging option:
a. Open ISA 2004 management console.
b. Expand the server node and highlight 'Monitoring'.
c. In the right pane, switch to the 'Logging' tab, make sure the 'Task
Pane' is showed there.
d. In the 'Task Pane', click 'Configure Web Proxy Logging' under 'Logging
Tasks', and then switch the 'log storage format' from 'MSDE database'
(default) to 'File'.
e. Switch to the 'Fields' tab, and then click 'Select All'.
f. Click OK, and then click 'Apply' to save changes and update the
configuration.
g. Click 'Configure Firewall Logging'. Do step d~f to enable the full
logging options for firewall logging.
2. Prepare to take the trace:
a. Temporarily stop the Firewall service to clear the current existing W3C
logs: Monitoring->Services tab, and then right click 'Microsoft Firewall'
to choose 'Stop'.
b. Go to the log saving directory and clean any existing .W3C logs. By
default, the logs will be saved to 'C:\Program Files\Microsoft ISA
Server\ISALogs'. (Some MDF may not be able to deleted, that's normal.)
c. Go back to the ISA 2004 management console, and then Start the stopped
'Microsoft Firewall' service.
3. Reproduce the problem:
a. Reproduce this issue.
b. Go back to the ISA server. Stop the 'Microsoft Firewall' service. Open
Windows Explorer, navigate to the ISA log file folder. Collect the recent
w3c files. Save them to a zip package as 'isalogs.zip'. Start the
'Microsoft Firewall' Service.
c. Send the zip packages to me.
[Note] Please send all into to v-bpeng@xxxxxxxxxxxxxx
Thank you for your time and I look forward to your update.
Regards,
Bill Peng
MCSE 2000, MCDBA
Microsoft Online Partner Support
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--------------------
>Thread-Topic: Terminal services
>thread-index: AcX2mEBto/0QJ/cFQ1qpZcF77usc3A==
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>From: "=?Utf-8?B?cm9zaGFrMzE=?=" <Roshak31@xxxxxxxxxxxxxx>
>Subject: Terminal services
>Date: Thu, 1 Dec 2005 08:57:02 -0800
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>Currently we are testing a 2004 isa server using clients on some of our
pcs
>we also have a cisco pix firewall that we use for vpn. If I put the
firewall
>client on the PC the user no longer has use of terminal services on their
PC
>how do you open up the firewall client to let the users have access to
>terminal services?
>--
>Mark Roshak
>
.
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