RE: Isa problem after installing Windows Updates

From: Guillaume Genest (Guillaume.Genest_at_qc.teknion.com)
Date: 01/27/05 

Date: Thu, 27 Jan 2005 06:34:25 -0800

Hi,
   This event (about cpu) is there from the beginning
(about 3 years) and the machine was running without any
problems for that time until i do some windows update.

Yes it is true that the machine Hang, but since i disable
the Web Proxy service i don't have any problems. i think
it might be the RAM that is causing the trouble, i will
try change it.... but what is bugging me is that happend
exactly when i apply some windows patch....

>-----Original Message-----
>Hi Guillaume,
>
>In MPS Report, I found the following system event:
>
>Event Type: Information
>Event Source: Application Popup
>Event Category: None
>Event ID: 41
>Date: 1/18/2005
>Time: 6:13:20 PM
>User: N/A
>Computer: GT-ISAFW
>Description:
>The CPUs in this multiprocessor system are not all the
same revision level.
> To use all processors the operating system restricts
itself to the
>features of the least capable processor in the system.
Should problems
>occur with this system, contact the CPU manufacturer to
see if this mix of
>processors is supported.
>
>Based on this information, if we do not use the same
processors on the
>multiprocessors machine, Windows will not be stable and
system will hang.
>This symptom is very similar with what you mentioned.
>
>As you've mentioned that you have fixed the ISA error
11001. Besides
>11001, I didn't find any other errors regarding the ISA.
>Event Type: Error
>Event Source: EventLog
>Event Category: None
>Event ID: 6008
>Date: 1/18/2005
>Time: 6:13:33 PM
>User: N/A
>Computer: GT-ISAFW
>Description:
>The previous system shutdown at 7:36:15 PM on 1/17/2005
was unexpected.
>
>So, I think the Windows 2000 is running in an unstable
situation. It is
>recommended that you contact the OEM (Orginal Equipment
Manufacturer) for
>specific recommendations on operating in a mixed stepping
environment.
>
>We need to confirm if you system hung and if you have to
reboot the machine
>to fix it. If it is, the problem may not be caused by
ISA since the
>machine hung. You may need to contact PSS to debug on
this issue.
>
>
>Sincerely,
>Carsyn Gu
>Microsoft Online Partner Support
>
>Get Secure! - www.microsoft.com/security
>
>=====================================================
>When responding to posts, please "Reply to Group" via
>your newsreader so that others may learn and benefit
>from your issue.
>=====================================================
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>--------------------
>| Content-Class: urn:content-classes:message
>| From: "Guillaume Genest"
<Guillaume.Genest@qc.teknion.com>
>| Sender: "Guillaume Genest"
<Guillaume.Genest@qc.teknion.com>
>| References: <203301c4fc98$95c3c440$a601280a@phx.gbl>
><NPGPPZT$EHA.3152@cpmsftngxa10.phx.gbl>
><056101c4fd77$bf70e900$a601280a@phx.gbl>
><#vHCAef$EHA.2944@cpmsftngxa10.phx.gbl>
><0aee01c4fe3d$f01cdca0$a601280a@phx.gbl>
><0f4a01c4fefa$b7f5e0c0$a601280a@phx.gbl>
>| Subject: RE: Isa problem after installing Windows
Updates
>| Date: Thu, 20 Jan 2005 11:34:18 -0800
>| Lines: 254
>| Message-ID: <008001c4ff27$08398010$a501280a@phx.gbl>
>| MIME-Version: 1.0
>| Content-Type: text/plain;
>| charset="iso-8859-1"
>| Content-Transfer-Encoding: 7bit
>| X-Newsreader: Microsoft CDO for Windows 2000
>| thread-index: AcT/Jwg5j2rrQZHrSJSdUC3+xI55cg==
>| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
>| Newsgroups: microsoft.public.isa
>| Path: cpmsftngxa10.phx.gbl
>| Xref: cpmsftngxa10.phx.gbl microsoft.public.isa:53277
>| NNTP-Posting-Host: tk2msftngxa13.phx.gbl 10.40.1.165
>| X-Tomcat-NG: microsoft.public.isa
>|
>| To update the case.
>| I get rid of the Event 11001 by adding an exception in
>| client set for the server publishing rules.
>|
>| But i still have the same problem, the server crashed
at
>| about 2h00 PM this afternoon and here are somes things
i
>| have noticed.
>|
>| -I cannot remotely connect to the server, or access the
>| hard disk
>| -The server is still pinging and from their end telus
guys
>| tell me that the screen seems to be frozen.
>| -I can still ping the net for a while (one or two
minutes)
>| but i cannot see webpage then i lost the DNS resolution
>| but IP from google.ca was still pinging until the telus
>| tech hit the reset button.
>|
>| It's really sound to me like if a process was taking
all
>| available ressource but i can't find wich one....
>|
>| Help with that will really be appreciated, the crash
seems
>| to happen more and more often...
>|
>| thanks.
>|
>| >-----Original Message-----
>| >Hi,
>| > i'm still out of news from you.
>| >
>| >I have remarked theses event has appear in Application
>| Log
>| >since i installed these windows updates....
>| >
>| >-------------
>| >Source: Microsoft Firewall
>| >Event ID: 11001
>| >
>| >Description: Microsoft firewall failed. The failure
>| >occured during initialization of reverse network
address
>| >translation (NAT). because the configuration property
of
>| >the key SOFTWARE\Microsoft\Fpc\Arrays\{607c9de9-c188-
4788-
>| >9667-
d69d4cb3a39e\publishing\pnatservermappings\{3211c153-
>| >01d3-4957-8949-5dec9f0ed434}\ClientSersExcluded could
not
>| >be accessed. Use the source location
2.546.3.0.1200.166
>| to
>| >report the failure. The error code in the Data area of
>| the
>| >event properties indicates the cause of the failure.
For
>| >more information about this event, see Isa Server
Help.
>| >The error description is: The system cannot find the
file
>| >specified.
>| >
>| >Data (Bytes): 0000: 02 00 00 00
>| >-------------------
>| >
>| >Is there any one that can help me, do you think this
>| event
>| >has something to do with the fact that my isa server
is
>| >frozing twice a day (black screen). this event appears
>| >since my server begin to do that.
>| >
>| >thanks!
>| >>-----Original Message-----
>| >>Ok, i had send you the file.
>| >>
>| >>thanks!
>| >>
>| >>>-----Original Message-----
>| >>>Hi Guillaume,
>| >>>
>| >>>You can send it via email to kshengu@microsoft.com.
>| >>>
>| >>>Sincerely,
>| >>>Carsyn Gu
>| >>>Microsoft Online Partner Support
>| >>>
>| >>>Get Secure! - www.microsoft.com/security
>| >>>
>| >>>=====================================================
>| >>>When responding to posts, please "Reply to Group" via
>| >>>your newsreader so that others may learn and benefit
>| >>>from your issue.
>| >>>=====================================================
>| >>>
>| >>>This posting is provided "AS IS" with no warranties,
>| and
>| >>confers no rights.
>| >>>
>| >>>--------------------
>| >>>| Content-Class: urn:content-classes:message
>| >>>| From: "Guillaume Genest"
>| >><Guillaume.Genest@qc.teknion.com>
>| >>>| Sender: "Guillaume Genest"
>| >><Guillaume.Genest@qc.teknion.com>
>| >>>| References: <203301c4fc98$95c3c440
$a601280a@phx.gbl>
>| >>><NPGPPZT$EHA.3152@cpmsftngxa10.phx.gbl>
>| >>>| Subject: RE: Isa problem after installing Windows
>| >>Updates
>| >>>| Date: Tue, 18 Jan 2005 08:07:02 -0800
>| >>>| Lines: 106
>| >>>| Message-ID: <056101c4fd77$bf70e900
$a601280a@phx.gbl>
>| >>>| MIME-Version: 1.0
>| >>>| Content-Type: text/plain;
>| >>>| charset="iso-8859-1"
>| >>>| Content-Transfer-Encoding: 7bit
>| >>>| X-Newsreader: Microsoft CDO for Windows 2000
>| >>>| X-MimeOLE: Produced By Microsoft MimeOLE
>| >V5.50.4910.0300
>| >>>| Thread-Index: AcT9d79wpcgFeHYkRwyEi5rug+d0Gg==
>| >>>| Newsgroups: microsoft.public.isa
>| >>>| Path: cpmsftngxa10.phx.gbl
>| >>>| Xref: cpmsftngxa10.phx.gbl
microsoft.public.isa:53219
>| >>>| NNTP-Posting-Host: tk2msftngxa14.phx.gbl
10.40.1.166
>| >>>| X-Tomcat-NG: microsoft.public.isa
>| >>>|
>| >>>| Hi,
>| >>>| I have downloaded the file and run it on my Isa
>| >>Server.
>| >>>|
>| >>>| Where should i upload the Cab file???
>| >>>|
>| >>>| thanks!
>| >>>| >-----Original Message-----
>| >>>| >Hi Guillaume,
>| >>>| >
>| >>>| >Thanks for your posting.
>| >>>| >
>| >>>| >We need to gather the MPS report at first so that
we
>| >>can
>| >>>| check if the ISA
>| >>>| >services were stopped.
>| >>>| >
>| >>>| >1. Download MPS Report Tool from the
>| following URL:
>| >>>| >
>| >>>|
>| >http://download.microsoft.com/download/b/b/1/bb139fcb-
>| >>>| 4aac-4fe5-a579-30b0bd9
>| >>>| >15706/MPSRPT_NETWORK.EXE
>| >>>| >
>| >>>| >2. Launch the downloaded .EXE file; it will
>| launch
>| >>>| the MPS Report Tool.
>| >>>| >Please wait several minutes until it has finished.
>| >>>| >3. On your system, a CAB file will be
>| generated for
>| >>>| your convenience in the
>| >>>| >%systemroot%\MPSReports\Setup\<Report Type>\Cab
>| >>directory
>| >>>| called
>| >>>| >%COMPUTERNAME%_MPSReports.CAB
>| >>>| >4. Upload the cab file.
>| >>>| >
>| >>>| >Sincerely,
>| >>>| >Carsyn Gu
>| >>>| >Microsoft Online Partner Support
>| >>>| >
>| >>>| >Get Secure! - www.microsoft.com/security
>| >>>| >
>| >>>|
>=====================================================
>| >>>| >When responding to posts, please "Reply to Group"
via
>| >>>| >your newsreader so that others may learn and
benefit
>| >>>| >from your issue.
>| >>>|
>=====================================================
>| >>>| >
>| >>>| >This posting is provided "AS IS" with no
warranties,
>| >>and
>| >>>| confers no rights.
>| >>>| >
>| >>>| >--------------------
>| >>>| >| Content-Class: urn:content-classes:message
>| >>>| >| From: "Guillaume Genest"
>| >>>| <Guillaume.Genest@qc.teknion.com>
>| >>>| >| Sender: "Guillaume Genest"
>| >>>| <Guillaume.Genest@qc.teknion.com>
>| >>>| >| Subject: Isa problem after installing Windows
>| >Updates
>| >>>| >| Date: Mon, 17 Jan 2005 05:29:35 -0800
>| >>>| >| Lines: 28
>| >>>| >| Message-ID: <203301c4fc98$95c3c440
>| $a601280a@phx.gbl>
>| >>>| >| MIME-Version: 1.0
>| >>>| >| Content-Type: text/plain;
>| >>>| >| charset="iso-8859-1"
>| >>>| >| Content-Transfer-Encoding: 7bit
>| >>>| >| X-Newsreader: Microsoft CDO for Windows 2000
>| >>>| >| Thread-Index: AcT8mJXDeHoQRy/xTb63TyBgXQBqZw==
>| >>>| >| X-MimeOLE: Produced By Microsoft MimeOLE
>| >>V5.50.4910.0300
>| >>>| >| Newsgroups: microsoft.public.isa
>| >>>| >| Path: cpmsftngxa10.phx.gbl
>| >>>| >| Xref: cpmsftngxa10.phx.gbl
>| >microsoft.public.isa:53153
>| >>>| >| NNTP-Posting-Host: tk2msftngxa14.phx.gbl
>| 10.40.1.166
>| >>>| >| X-Tomcat-NG: microsoft.public.isa
>| >>>| >|
>| >>>| >| Hi,
>| >>>| >| Saturday afternoon i installed theses
updates
>| to
>| >>my
>| >>>| isa
>| >>>| >| 2000 firewall (running on Windows 2000 on HP
>| >>Netserver
>| >>>| >| LP2000r).
>| >>>| >|
>| >>>| >| Update installed:
>| >>>| >| KB885835
>| >>>| >| KB885836
>| >>>| >| KB871250
>| >>>| >| KB873339
>| >>>| >| KB8911711
>| >>>| >| KB890175
>| >>>| >|
>| >>>| >| Now at about every 12 hours my isa server
crashed.
>| >>it
>| >>>| is
>| >>>| >| still pinging but all other services are dead,
i
>| >>cannot
>| >>>| >| connect remotely and i can't even access the
share
>| >>on
>| >>>| the
>| >>>| >| server. The guys at the outsourcing tell me
that
>| >>they
>| >>>| >| don't get any video when the server is
crashed...
>| >it
>| >>>| seems
>| >>>| >| like a kind of Blank Screen crash.
>| >>>| >|
>| >>>| >| Is there any issue with some of the updates i
>| >>>| mentionned?
>| >>>| >| i tried removing 835 and 837 because i heard
that
>| >>many
>| >>>| >| person have problems with them but this is not
the
>| >>same
>| >>>| >| problem than me. I'll wait to see if it crashed
>| >>again...
>| >>>| >|
>| >>>| >| if anyone can help me, it will really be
>| >appreciated.
>| >>>| >| thanks!
>| >>>| >|
>| >>>| >|
>| >>>| >
>| >>>| >.
>| >>>| >
>| >>>|
>| >>>
>| >>>.
>| >>>
>| >>.
>| >>
>| >.
>| >
>|
>
>.
>

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