Re: ISA report job not working properly
From: steŠ (ContactMeUsingTheContactForm_at_sm9.co.uk)
Date: 07/13/04
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Date: Tue, 13 Jul 2004 21:29:03 +0100
Hi guys, any ideas? I've gone through an ISA Log, and it doesn't contain
any information from the user PC's at all, just some activity from the
server. :-S
Thanks,
Ste
"steŠ" <ContactMeUsingTheContactForm@sm9.co.uk> wrote in message
news:2lcoddFbf0gvU1@uni-berlin.de...
| Hi Tony, thanks for your reply.
|
| To reply to your questions...
|
| There are no event logs about report creation problems, the logfiles are
| configured for the correct location, and the admin password is definitely
| correct and now working fine.
|
| In fact, the reports do seem to be working now after I went through the
ISA
| Management tool and checked a few settings.
|
| However, I am concerned that the reports are not picking up user activity
| properly, or if it is, it's not displaying it. In the list of top
websites,
| there's only a few websites listed, when I know for a fact that there
should
| be lots of them. Also, it doesn't show any information about Top Users,
| making me think that the users in the office are getting to the internet a
| different route than what is monitered in these reports.
|
| A quick summary of our setup is this:
|
| 1 server running Windows 2000 and Small Business Server 2000
| 8 x user PC's, all running Windows 2000
| Access to internet via Netgear DG814 ADSL router, which is connected to
the
| server.
|
| Do you have any ideas what I need to do to enable proper user logging?
| Either on the server or on their PC's?
|
| Thanks for any help, it's appreciated.
|
| Ste
|
|
|
| | "Tony Su" <anonymous@discussions.microsoft.com> wrote in message
| news:288ac01c46458$223a4400$a401280a@phx.gbl...
| | Check your Event Logs to see if you have report creation
| | authentication problems.
| |
| | Verify your logfiles are configured for the default
| | location. For some reason if you're not writing text
| | logfiles <and> they aren't located in the default
| | directory, they're not read.
| |
| | There is also a bug which can happen where if you change
| | the Admin account's password, ISA might not pick it up and
| | you need to enter a blank password.
| |
| | I did that on one system, after a couple weeks the blank
| | password didn't work but the real password started working
| |again.
| |
| | No explanation in the KB article why this can happen.
| |
| | Tony Su
|
|
|
|
| >-----Original Message-----
| >Hi there,
| >
| >Does anyone have any ideas on this one?
| >
| >Thanks,
| >
| >Ste
| >
| >
| >"steŠ" <ContactMeUsingTheContactForm@sm9.co.uk> wrote in
| message
| >news:40ebb6cc$0$6441$cc9e4d1f@news-text.dial.pipex.com...
| >| Hi Sandaruwan,
| >|
| >| Thanks for the reply. I think I'm setting it up
| correctly though, so I
| >have
| >| a feeling that I should be enabling something else in
| the background? If
| >| you read the logs, it would have you believe that we
| never had any
| >internet
| >| connection at all.
| >|
| >| Here are the steps I'm taking to create the report job:
| >|
| >| 1. Go to Start Menu and open ISA Management.
| >| 2. Go to Monitoring Configuration > Report Jobs.
| >| 3. Right Click > New > Report Job...
| >| 4. The Report Job Properties window opens.
| >| 5. General Tab: Name the job Test Report Job, and make
| sure the Enable
| >| checkbox is checked.
| >| 6. Period Tab: Set a Custom Date from 1st July 2004 To
| 7th July 2004.
| >| 7. Schedule Tab: Start Report Generation Immediately,
| Recurrence patter to
| >| 'Generate once.'
| >| 8. Credentials: Username=administrator, Domain=mydomain,
| >| Password=mypassword.
| >| 9. Click OK!
| >|
| >| It will then run, the Status will change to Ready, and
| Last Result will
| >| change to Success.
| >|
| >| I go to Monitoring, the Report Jobs, and my Test Report
| Job is there, but
| >it
| >| contains nothing. Even when I schedule a job to run in
| several hours time
| >| (ie, not immediately), it still reports the same. I
| have pasted this
| >below,
| >| and hope someone can tell me why it's no recording
| anything:
| >|
| >| Server Participation
| >| MYSERVERNAME
| >| ######## No
| >| ######## No
| >| ######## No
| >| ######## No
| >| ######## No
| >| ######## No
| >|
| >| Cache
| >| Cache Response Requests Total Bytes
| >| Cache 0 0
| >| Inet 0 0
| >| NotModified 0 0
| >| NVCache 0 0
| >| Total 0 0
| >| Unknown 0 0
| >| Upstream 0 0
| >| VCache 0 0
| >| VFInet 0 0
| >|
| >| Protocols
| >| Protocol Name Port Number of Unique Users
| Requests Bytes In Bytes
| >Out
| >| Total Bytes
| >| Total 0 0 0 0 0
| >| Total 0 0 0 0 0
| >|
| >| Users
| >| User Name Requests Bytes In Bytes Out Total Bytes
| Authorization
| >| Failures Web Requests Number Web Bytes In Web Bytes Out
| Web Total Bytes
| >| Total 0 0 0 0 0 0 0 0 0
| >|
| >| Sites
| >| Site Name Number of Unique Users Requests Bytes
| In Bytes Out Total
| >| Bytes
| >| Total 0 0 0 0 0
| >|
| >| Usage
| >| Time Interval Requests Total Bytes Processing
| time Cache Hits
| >| Concurrent Connections
| >|
| >| Traffic
| >| Time Interval Concurrent Connections Requests
| Total Bytes Processing
| >| times of the cached requests Cached requests number Non
| cached requests
| >| processing time Non cached requests number Cache Hits
| >|
| >| Client Applications
| >| Application Number of Unique Users Requests
| >| Total 0 0
| >|
| >| Browsers
| >| Browser Operating System Number of Unique Users
| Requests
| >| FW_AGENT Total 0 0
| >| WEB_BROWSER Total 0 0
| >|
| >| Object Types
| >| Object Number of Unique Users Requests Bytes In
| >| Total 0 0 0
| >|
| >| Destinations
| >| Destination IP Number of Unique Users Requests
| Bytes In Bytes Out
| >| Total Bytes
| >| Total 0 0 0 0 0
| >|
| >| Http Responses
| >| Http response code Requests
| >| Total 0
| >|
| >| Errors
| >| Error Requests
| >| Total 0
| >| WEB 0
| >| Winsock 0
| >|
| >| Dropped packets
| >| User Name Dropped packets
| >| Total 0
| >|
| >|
| >| Thanks for any help, it's appreciated.
| >|
| >| Regards,
| >|
| >| Stephen
| >|
| >|
| >|
| >| "sandaruwan" <lewiss@zillione.com> wrote in message
| >| news:2866601c463d4$714dfed0$a301280a@phx.gbl...
| >| > hi!!
| >| >
| >| > under the monitoring configuration , create a job
| report
| >| > and set th crendential set the user account and uder
| >| > schdule set immdiatly
| >| >
| >| > try this
| >| >
| >| > sandaruwan
| >| >
| >| > >-----Original Message-----
| >| > >Hi there,
| >| > >
| >| > >I've set up a new Report Job in the Monitoring
| section of
| >| > ISA Management.
| >| > >But when I view the results of this job, all the
| reports
| >| > are full of zeros,
| >| > >i.e., it doesn't seem to be logging any user Internet
| >| > activity whatsoever.
| >| > >
| >| > >I'm fairly new to this, so can anybody give me any
| ideas
| >| > on why this isn't
| >| > >reporting anything, and what I have to do to fix this
| >| > please? Our network
| >| > >is using Small Business Server 2000 with Windows 2000
| >| > workstations. We have
| >| > >8 users, all accessing the Internet through the ADSL
| >| > router which is
| >| > >connected to the Server.
| >| > >
| >| > >Thanks for any help, it's appreciated.
| >| > >
| >| > >Regards,
| >| > >
| >| > >Stephen
| >| > >
| >| > >
| >| > >.
| >| > >
| >|
| >|
| >
| >
| >.
| >
|
|
- Next message: Tony Su: "Blank Reports"
- Previous message: Tony Su: "Re: Block access to a site at night"
- In reply to: steŠ: "Re: ISA report job not working properly"
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