Re: ISA report job not working properly
From: steŠ (ContactMeUsingTheContactForm_at_sm9.co.uk)
Date: 07/11/04
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Date: Sun, 11 Jul 2004 13:01:07 +0100
Hi Tony, thanks for your reply.
To reply to your questions...
There are no event logs about report creation problems, the logfiles are
configured for the correct location, and the admin password is definitely
correct and now working fine.
In fact, the reports do seem to be working now after I went through the ISA
Management tool and checked a few settings.
However, I am concerned that the reports are not picking up user activity
properly, or if it is, it's not displaying it. In the list of top websites,
there's only a few websites listed, when I know for a fact that there should
be lots of them. Also, it doesn't show any information about Top Users,
making me think that the users in the office are getting to the internet a
different route than what is monitered in these reports.
A quick summary of our setup is this:
1 server running Windows 2000 and Small Business Server 2000
8 x user PC's, all running Windows 2000
Access to internet via Netgear DG814 ADSL router, which is connected to the
server.
Do you have any ideas what I need to do to enable proper user logging?
Either on the server or on their PC's?
Thanks for any help, it's appreciated.
Ste
| "Tony Su" <anonymous@discussions.microsoft.com> wrote in message
news:288ac01c46458$223a4400$a401280a@phx.gbl...
| Check your Event Logs to see if you have report creation
| authentication problems.
|
| Verify your logfiles are configured for the default
| location. For some reason if you're not writing text
| logfiles <and> they aren't located in the default
| directory, they're not read.
|
| There is also a bug which can happen where if you change
| the Admin account's password, ISA might not pick it up and
| you need to enter a blank password.
|
| I did that on one system, after a couple weeks the blank
| password didn't work but the real password started working
|again.
|
| No explanation in the KB article why this can happen.
|
| Tony Su
>-----Original Message-----
>Hi there,
>
>Does anyone have any ideas on this one?
>
>Thanks,
>
>Ste
>
>
>"steŠ" <ContactMeUsingTheContactForm@sm9.co.uk> wrote in
message
>news:40ebb6cc$0$6441$cc9e4d1f@news-text.dial.pipex.com...
>| Hi Sandaruwan,
>|
>| Thanks for the reply. I think I'm setting it up
correctly though, so I
>have
>| a feeling that I should be enabling something else in
the background? If
>| you read the logs, it would have you believe that we
never had any
>internet
>| connection at all.
>|
>| Here are the steps I'm taking to create the report job:
>|
>| 1. Go to Start Menu and open ISA Management.
>| 2. Go to Monitoring Configuration > Report Jobs.
>| 3. Right Click > New > Report Job...
>| 4. The Report Job Properties window opens.
>| 5. General Tab: Name the job Test Report Job, and make
sure the Enable
>| checkbox is checked.
>| 6. Period Tab: Set a Custom Date from 1st July 2004 To
7th July 2004.
>| 7. Schedule Tab: Start Report Generation Immediately,
Recurrence patter to
>| 'Generate once.'
>| 8. Credentials: Username=administrator, Domain=mydomain,
>| Password=mypassword.
>| 9. Click OK!
>|
>| It will then run, the Status will change to Ready, and
Last Result will
>| change to Success.
>|
>| I go to Monitoring, the Report Jobs, and my Test Report
Job is there, but
>it
>| contains nothing. Even when I schedule a job to run in
several hours time
>| (ie, not immediately), it still reports the same. I
have pasted this
>below,
>| and hope someone can tell me why it's no recording
anything:
>|
>| Server Participation
>| MYSERVERNAME
>| ######## No
>| ######## No
>| ######## No
>| ######## No
>| ######## No
>| ######## No
>|
>| Cache
>| Cache Response Requests Total Bytes
>| Cache 0 0
>| Inet 0 0
>| NotModified 0 0
>| NVCache 0 0
>| Total 0 0
>| Unknown 0 0
>| Upstream 0 0
>| VCache 0 0
>| VFInet 0 0
>|
>| Protocols
>| Protocol Name Port Number of Unique Users
Requests Bytes In Bytes
>Out
>| Total Bytes
>| Total 0 0 0 0 0
>| Total 0 0 0 0 0
>|
>| Users
>| User Name Requests Bytes In Bytes Out Total Bytes
Authorization
>| Failures Web Requests Number Web Bytes In Web Bytes Out
Web Total Bytes
>| Total 0 0 0 0 0 0 0 0 0
>|
>| Sites
>| Site Name Number of Unique Users Requests Bytes
In Bytes Out Total
>| Bytes
>| Total 0 0 0 0 0
>|
>| Usage
>| Time Interval Requests Total Bytes Processing
time Cache Hits
>| Concurrent Connections
>|
>| Traffic
>| Time Interval Concurrent Connections Requests
Total Bytes Processing
>| times of the cached requests Cached requests number Non
cached requests
>| processing time Non cached requests number Cache Hits
>|
>| Client Applications
>| Application Number of Unique Users Requests
>| Total 0 0
>|
>| Browsers
>| Browser Operating System Number of Unique Users
Requests
>| FW_AGENT Total 0 0
>| WEB_BROWSER Total 0 0
>|
>| Object Types
>| Object Number of Unique Users Requests Bytes In
>| Total 0 0 0
>|
>| Destinations
>| Destination IP Number of Unique Users Requests
Bytes In Bytes Out
>| Total Bytes
>| Total 0 0 0 0 0
>|
>| Http Responses
>| Http response code Requests
>| Total 0
>|
>| Errors
>| Error Requests
>| Total 0
>| WEB 0
>| Winsock 0
>|
>| Dropped packets
>| User Name Dropped packets
>| Total 0
>|
>|
>| Thanks for any help, it's appreciated.
>|
>| Regards,
>|
>| Stephen
>|
>|
>|
>| "sandaruwan" <lewiss@zillione.com> wrote in message
>| news:2866601c463d4$714dfed0$a301280a@phx.gbl...
>| > hi!!
>| >
>| > under the monitoring configuration , create a job
report
>| > and set th crendential set the user account and uder
>| > schdule set immdiatly
>| >
>| > try this
>| >
>| > sandaruwan
>| >
>| > >-----Original Message-----
>| > >Hi there,
>| > >
>| > >I've set up a new Report Job in the Monitoring
section of
>| > ISA Management.
>| > >But when I view the results of this job, all the
reports
>| > are full of zeros,
>| > >i.e., it doesn't seem to be logging any user Internet
>| > activity whatsoever.
>| > >
>| > >I'm fairly new to this, so can anybody give me any
ideas
>| > on why this isn't
>| > >reporting anything, and what I have to do to fix this
>| > please? Our network
>| > >is using Small Business Server 2000 with Windows 2000
>| > workstations. We have
>| > >8 users, all accessing the Internet through the ADSL
>| > router which is
>| > >connected to the Server.
>| > >
>| > >Thanks for any help, it's appreciated.
>| > >
>| > >Regards,
>| > >
>| > >Stephen
>| > >
>| > >
>| > >.
>| > >
>|
>|
>
>
>.
>
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