Re: Proxy chain loop bug in ISA SP1

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From: Thomas W Shinder [MVP] (tshinder_at_hotmail.com)
Date: 03/25/04

  • Next message: Chris Weber: "exchange 2003 OWA forms-auth with ISA Proxy"
    Date: Thu, 25 Mar 2004 09:46:48 -0600
    
    

    Hi Christian,

    That's right. Bidirectional affinity is not supported for ISA 2000.

    --
    Tom
    www.isaserver.org/shinder
    ISA Server and Beyond: http://tinyurl.com/1jq1
    Configuring ISA Server: http://tinyurl.com/1llp
    ISA Server and Beyond Seminars - http://tinyurl.com/9sce
    MVP -- ISA Server 2000
    "Christian Hagemann" <newshac@helbling.ch> wrote in message
    news:c3uaot$hne$1@dc2-03-su-03.dc2.solpa.net...
    : Hi Al & Tristan
    : got the same "proxy chain loop" Error from my ISA-NLB-Setup.
    : A MS Consultant helped me to setup my ISA-environment.
    : We installed NLB on the inter and intranet NICs that was in December.
    : I had massive problems with VPN on the ISAs and suddenly
    "Proxy-Chain-Error"
    : showed up as well.
    : The MS-MAPS-Consultant told me that NLB with VPN is only supportet
    : on the external NICs.
    : So last week I deinstalled the NLB on the internal Interfaces
    : AND suddely the Proxy-Chain-thing is gone as well :-).
    :
    : Christian
    :
    : "Al Blake" <al@blakes.net> wrote in message
    : news:%23gyS56FEEHA.3804@TK2MSFTNGP09.phx.gbl...
    : > We have spent over a year diagnosing this problem. I have seen numerous
    : > posts from others indicating they are encountering the same issue. Here
    is
    : > the setup:
    : >
    : > -SINGLE ISA Enterprise SP1 in AD. (no upstream/downstream proxies)
    : > -SINGLE Internet connection on ISA box
    : > -Publishing Ex2003 OWA through web publishing using SSL by name. Same
    : > certificate installed on Ex2003 box and ISA server.
    : > -ISA server has dns *only* bound on internal NIC pointing to Internet
    : (LAN)
    : > dns server
    : > -Internal adapter is bound ahead of external adapter
    : > -ISA server has hosts file containing hard-coded internal IPs of all
    : > internal servers published via ISA (to bypass dns)
    : > -1200 mailboxes on Ex2003 server - so potentially high traffic through
    web
    : > publishing.
    : > -We are a K12 school so traffic can be low (holidays) or high (term
    time)
    : >
    : > when there is low traffic (holidays), despite  users accessing their
    : > mailboxes through OWA through ISA there are no problems. During the last
    : > holiday we didnt have a single error on the ISA server (over two
    months).
    : > Since the students have returned and traffic has ramped up on the ISA
    : > server, once or twice a day we get:
    : >
    : > ISA Server detected a proxy chain loop. There is a problem with the
    : > configuration of the ISA Server routing policy.
    : >
    : > After this has been logged in the event log (14141) all subsequent users
    : to
    : > the OWA service get 12206 errors and 500 (page unavailable). This can
    only
    : > be cleared by restarting the web proxy service, which we have now
    : automated
    : > (stop then start after detecting the error 10 times). Checking the ISA
    web
    : > proxy logs confirms this *only* occurs with the OWA publishing rule:
    : >
    : > **** **** Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) 2004-03-22
    : > 20:02:43 W3ReverseProxy FLUFFY - mail.cggs.act.edu.au - - 110 1388 - -
    : > SEARCH http://mail.cggs.act.edu.au:443/exchange/****/Inbox/ - 12206
    : > **** **** Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) 2004-03-22
    : > 20:02:43 W3ReverseProxy FLUFFY - mail.cggs.act.edu.au 203.110.145.180
    443
    : > 125 1364 3785 http SEARCH
    : > http://mail.cggs.act.edu.au:443/exchange/****/Inbox/ Inet 500
    : >
    : > etc etc until the service restarts. The issue is *NOT* related to a
    : routing
    : > error as the system works perfectly under low load (holidays) with no
    : > configuration changes. Also, before hard-coding the name of the mail
    : server
    : > into the hosts file on the ISA server this problem used to occur 10-15
    : times
    : > a day. Since hard-coding the server name this has reduced to
    approximately
    : > once per day; but it hasn't stopped. This indicates that the problem is
    : the
    : > dns lookup functions of the web proxy service in ISA under high load.
    : >
    : > I am not prepared to pay Microsoft another $500 to be told 're-install
    : your
    : > ISA server', which is what they told me last time. (We have reinstalled
    : > twice incidentally). Also, if we dont web publish the OWA server but
    : simply
    : > directly publish the port we never get the proxy chain error, even
    though
    : we
    : > have 5 other servers published through web publishing. Again this
    confirms
    : > that the problem is in a web publishing SSL under high load. (The reason
    : we
    : > want to stick with web publishing for OWA is because we need the logging
    : we
    : > can obtain that way).
    : >
    : > Anyway, if anyone from M$ reads this perhaps they could confirm whether
    : this
    : > problem is in the fix-train for either an SP or the next version of ISA?
    : If
    : > there is anyone on ISA development that wants me to provide logs or
    carry
    : > out testing to nail down the problem then I would be happy to do that -
    : but
    : > I am not paying another $500 for the priviledge.
    : >
    : > To anyone else that is running into this issue; you are not alone, your
    : > routing configuration is correct; its a problem in ISA, and let me know
    if
    : > you find a 100% fix for this issue.
    : >
    : > Al Blake, Canberra, Australia
    : >
    : >
    :
    :
    

  • Next message: Chris Weber: "exchange 2003 OWA forms-auth with ISA Proxy"

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