RE: Internal users can't ping outside Server like Google, Yahoo or Hot

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do your ISA firewall and internal clilents use sane dns server ?
if yes allow the dns protocol thru the firewall to the internet
if no
make sure that your dns server used by clients allows external name resolution

"Shebl Egypt" wrote:

Some of our internal users want to access their Gmail account using their
outlook. I tried to do it but the connection fails every time. I tried to
ping Gmail server and it gave me the following:

Ping request could not find host Gmail.com. Please check the name and try
again.

The same thing happened when I tried to ping Yahoo or Hotmail servers. But,
when I ping them from ISA server (ISA 2004), they reply normally. I, also,
tried to ping them using their real IP which I get from pinging them from ISA
side. I do that from a VLAN that all protocols are allowed.
What is the configuration needed to allow internal users access their
outside mail using outlook?
.



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