Re: Can't access external FTP Site using ISA 2000/ ISA 2004 SP3?



Hi,

Are you using Windows server2003 sp2?

If so, this article could be helpful:

http://support.microsoft.com/kb/936594

Andrew

Shahry Baba wrote:
Hi Guyz,

I have two ISA 2000 without SP and ISA 2004 standard with SP3 clients are web proxy and firewall. both ISA have two different ISP. Initially users can access external FTP sites ie, ftp://ftp.symentic.com or ftp://ftp.hp.com now user can't access from both ISAs.

IE returns following error when accessing any external FTP site.

‘Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder.
Details
The server name or address could not be resolved’

Traffic goes through Cisco pix firewall (all FTP traffic is allowed to go from here) .

i also verified a rule at both ISA allow FTP traffic to be accessed.

any suggestion for this problem would highly be appreciated.

Regards,

Shahry Baba
.



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