Re: outlook and outlook express error
From: Hussein Shendy (hshendy_at_msa.eun.eg)
Date: 12/29/04
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Date: Wed, 29 Dec 2004 16:17:01 +0200
Mohammed Baik,
thank you for grabbing my atention to ping external hosts and to telnet the
mail server by its IP, i never thought about that before, i don know why !!
thank you so much, i've created 2 server puplishing rules for our Internal
DNS servers, one for query and one for zone transfer
and everything is working now, thank you again :)
Hussein
"Mohammed A. Raslan" <m_raslan@link.net.removethis> wrote in message
news:%23DWMlwX7EHA.2196@TK2MSFTNGP11.phx.gbl...
> From the error returned by outlook, this seems to be a name resolution
> problem, to make sure, from any client behind the ISA server, open a
> command
> prompt window and then type nslookup, you will get another prompt, in it
> type normals host on the internet such as www.hotmail.com, www.yahoo.com,
> www.microsoft.com you should get their IP address, if you didn't receive
> any
> IP address, then its a name resolution problem. try typing external hosts
> many times to make sure.
>
> Instead of nslookup, you can ping the hosts such www.hotmail.com or
> www.microsoft.com, note that they *do not* have to reply, what is
> important
> is that the client says *pinging www.hotmail.com [62.6.4.30]* that is it
> got
> the IP address
>
> If its a name resolution problem, where is your DNS server located? on the
> internal network, or on the ISA server itself, or its an external host?,
> you
> should create rules in ISA so that your clients are able to access the DNS
> to be able to resolve names.
>
> also test the following, open a command prompt windows and type *telnet
> 213.131.64.229 25* telnet to this IP specificly, this is LINKdotNET mail
> server ip address, if you receive any response from them by telneting
> using
> their IP but unable to do so using the host *mail.link.net* then its sure
> a
> name resolution problem, however if this also fails, then your rules might
> not be setup right.
>
> try and tell me
>
> --
> Yours truly,
> Mohammed A. Raslan
> Systems Engineer / Consultant
> MCSE+I NT4, MCSA: Security, MCSE: Security, MCDBA, CCNA
> Mobile: +20 (12) 36 26 112 / +965 978 1969
> E-Mail: m_raslan@link.net.removethis
>
>
> "Hussein Shendy" <hshendy@msa.eun.eg> wrote in message
> news:e3$d3$A7EHA.2676@TK2MSFTNGP12.phx.gbl...
>> Hi,
>>
>> I've a serious problem using outlook and outlook express behind our ISA
>> server 2000, running on server 2003 OS
>>
>> I get this error
>>
>> The host 'mail.go.com.eg' could not be found. Please verify that you have
>> entered the server name correctly. Account: 'mail.go.com.eg', Server:
>> 'mail.go.com.eg', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
> Error:
>> 11001, Error Number: 0x800CCC0D
>>
>>
>>
>> ISA firewall client is installed on all machines, still outlook is not
>> working
>>
>>
>> I can't even telnet 110 to the mail server, I get this error
>>
>> connecting to: mail.link.net ..........could not open connection to the
>> host, on port 110 : connect failed
>>
>>
>> only server operating systems can do telnet and outlook can work well
>>
>> please I need help
>> any help will appreciated
>>
>>
>>
>>
>> Hussein Shendy
>> Network administrator
>> MSA university
>>
>>
>
>
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