Re: Outlook 2002 with MS Proxy Client, New Email Notifications not

From: a_jermo (a_jermo_at_discussions.microsoft.com)
Date: 12/27/04

  • Next message: Hussein Shendy: "outlook and outlook express error" 
    Date: Sun, 26 Dec 2004 16:37:02 -0800

    You do realize that's a typical M$ response? don't resolve or troubleshoot
    the issue, just re-install or upgrade.
    ty for your support, 3rd world countries can give support at this
    level...you should consider retirement

    "Jim Harrison [MSFT]" wrote:

    > You do realize that Proxy 2 support dies in one week?
    > You stated that the client is WinXP; what SP level are you at?
    > WindowsFirewall also causes issues with MSP client communications
    > --
    > Jim Harrison [ISASE]
    > Read the help, books and articles!
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    >
    >
    > "Jermo" <Jermo@discussions.microsoft.com> wrote in message news:CBBC5DCE-EB46-4964-AEB2-D03B28E05AC3@microsoft.com...
    > Indications: When a new email is recieved at the client a "New Email
    > Notification" is not recieved from the server to the client. If another
    > folder or object is selected in outlook the notification is generated.
    >
    > Outlook is configured for exchange server only.
    >
    > Other supporting information: Network traces from the client, exchange
    > server, and the proxy server indicate the following.
    >
    > ***with proxy client or firewall client installed and enabled:
    >
    > >The Exchange server is sending the new email notification via UDP to the client on a port the client isn't listening on.
    > >The proxy server is recieving UDP registration packets from the client when outlook is opened.
    > >The client never recieves the UDP "New email notification" packets from the server.
    >
    > MS Proxy 2.0 Server(win2k) 205.x.x.x subnet
    > Exchange 2003 Server 205.x.x.x subnet
    > client windows XP, Outlook 2002 sp3 10.x.x.x subnet
    > (issue duplucated with clients on the 205.x.x.x subnet)
    >
    > ***without the msproxy client or firewall client installed/enabled
    > >Exchange recieves UDP packets from the client to register the listening ports for notifications
    > >Proxy never recieves any packets from the server or client
    > >Client recieves notifications as designed.
    >
    > >Client and Exchange server on different subnets,
    > >both subnets are in the lat
    > >While opening Outlook the Proxy recieves UDP traffic port 3701 destination address 0.0.0.0
    >
    > Troubleshooting Steps:
    > On the client create a locallat.txt file. Add the 205.x.x.x and the 10.x.x.x
    > subnets to the file, restart the client machine, refresh the MSP client
    > (duplicated with the firewall client), Issue still exists.
    >
    >
    >
    >
    >

  • Next message: Hussein Shendy: "outlook and outlook express error"

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