Re: Help Please

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Hi Pat,

The two issues don't seem to be related then..


Pat Wrote:
=================
| My antivirus has one with it but I turned it off. It comes on every time I
| reboot though and I have to keep turning it off. I use the Windows Firewall.
|
| "Jimmy S." wrote:
|
|| Hi Pat,
||
|| Have you installed a software firewall on your PC?
|| Check your System Tray / Notification area for clues..
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Pat Wrote:
|| =================
||| Hi Again Jimmy,
||| My sister wanted me to view her web cam today on yahoo
||| messenger but it said I couldn't because I am behing a firewall. Do you
||| suppose that is my problem with the games also? I've been trying to find
||| something about it and how to fix it but didn't have any luck with it today.
||| I hate to do a complete restore unless I absolutely have to. Thanks Pat
||| "Pat" wrote:
|||
|||| Hi Jimmy,
|||| I use IE. I always end up with alot of spyware when I scan. I
|||| have eTrust for my anti virus and counter spy. I think your right...I'm going
|||| to have to do a restore. I did one not to long ago but I didn't remove
|||| everything but I think I should the next time. I'm not sure how to do it
|||| though but I'll do some reading before I start. Thanks so much for your help.
|||| "Jimmy S." wrote:
||||
||||| Hi Pat,
|||||
||||| Just out of curiosity, which browser are you using?
||||| How many threats did your spyware scanner find?
||||| Lastly, would you consider restoring/repairing XP?
|||||
||||| --
||||| Cheers, *Windows_XP_MVP_Shell/User*
||||| Jimmy S. http://mvp.support.microsoft.com
|||||
||||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||| _________________________________________________________
|||||
||||| Pat Wrote:
||||| =================
|||||| Hi Jimmy,
|||||| I tried everything again but still nothing. I don't know what
|||||| else to do except maybe find someone that will look at it through the Remote
|||||| Assistance for me. The thing there is finding someone trustworthy and who
|||||| knows what their doing :( Any suggestions there? Thanks so much for your
|||||| help :) Pat
|||||| "Jimmy S." wrote:
||||||
||||||| Hi Pat,
|||||||
||||||| Could you do me a favor and go through those steps again?
||||||| It's possible that they night work the 2nd time around, after
||||||| all the updates have been completed.
|||||||
||||||| --
||||||| Cheers, *Windows_XP_MVP_Shell/User*
||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||
||||||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
||||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||| _________________________________________________________
|||||||
||||||| Pat Wrote:
||||||| =================
|||||||| Hi Jimmy, Thanks for your suggestions. I've tried most of them but still
|||||||| can't get into the game rooms.I went to a different game on the site and got
|||||||| a little window that said STACK OVERLOAD ON LINE:0 The only option
|||||||| was to click ok. Do you think this could be the problem? If so could you
|||||||| please tell me what to do? Again Thank You
||||||||
|||||||| "Jimmy S." wrote:
||||||||
||||||||| Hi Pat,
|||||||||
|||||||||
||||||||| Online games are usually developed using Flash, Java, or Virtual Machine.
||||||||| The most likely solution to a problem with an online game is to install, upgrade,
||||||||| or reinstall the right one for the game site you're playing on.
|||||||||
||||||||| A. For Zone.com games: Zone.com are converting most of their games for Flash
||||||||| to avoid the conflicts between the Sun Java system and Microsoft's Virtual Machine.
||||||||| Install Flash from: http://sdc.shockwave.com/shockwave/download/frameset.fhtml
|||||||||
||||||||| B. Most other game sites still use Java. You can install Java and find more help
||||||||| tips at this webpage: http://java.com/en/download/help/pogo.jsp
|||||||||
||||||||| For problems with IE 7 and Lycos try the solutions on this webpage:
||||||||| http://eapogo.custhelp.com/cgi-bin/eapogo.cfg/php/enduser/std_adp.php?p_faqid=14176
|||||||||
||||||||| C. If the online game still won't load, or gives you errors, try these steps:
|||||||||
||||||||| 1. Click START / Control Panel / Internet Options and click on the Advanced Tab.
|||||||||
||||||||| 2. Below HTTP 1.1 is the Sun Java/ Microsoft VM section: Make sure all Java choices
||||||||| are unchecked (especially JIT) and then press [OK]. You may be prompted to reboot.
|||||||||
||||||||| 3. If you don't see a Microsoft VM section then download Microsoft Virtual Machine for:
||||||||| Windows 98 / Me / NT / XP from: http://www.abxair.com/software/msjavx86.exe
|||||||||
||||||||| 4. After you download Java, double-click the file to install it, reboot and then follow
||||||||| the directions in Steps 1. and 2..to disable JIT compiler and other advanced options.
|||||||||
||||||||| * Whenever you get a Java Virtual Machine Security Update from Windows Update, you
||||||||| will have to follow Steps 1. and 2..to disable JIT compiler and other adv. options again.
|||||||||
||||||||| 6. If the problem persists Adjust Your browser settings using this basic example:
||||||||| http://www3.sympatico.ca/nibblesnbits/EnterRooms.html#IE
|||||||||
||||||||| 7. Try these suggestions for Zone's Java Games:
||||||||| http://classic.zone.msn.com/zzzz/help/helpjavagames.asp
|||||||||
||||||||| 8. Maybe it's a software conflict: Make certain that your Firewall or Antivirus program is
||||||||| not configured to block Java Applets. Norton's products for example have that option.
||||||||| Regardless, temporarily disable Startup programs one at a time, starting with Firewall,
||||||||| Antivirus, AdBlockers, & Internet Accelerators using the method in this article:
||||||||| http://support.microsoft.com/?scid=331796
||||||||| or this utility: http://new.jtsoft2001.com/windows/startup.php
|||||||||
||||||||| 9. If you have a Coffee Cup icon in your system tray (next to the time) you might have a
||||||||| conflict between MS VM and Java: Uninstall Java using Control Panel / Remove Programs.
|||||||||
||||||||| 10. Run a MS AntiSpyware Scan: www.microsoft.com/spyware
|||||||||
||||||||| 11. Check the Help / Support section of the game site in question for Java topics relevant to
||||||||| that site. There is usually an email or a (non Java) help chat available as well. :-)
|||||||||
||||||||| --
||||||||| Cheers, Windows XP MVP Shell / User
||||||||| Jimmy S. http://mvp.support.microsoft.com
|||||||||
||||||||| Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
||||||||| Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
||||||||| MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
||||||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
||||||||| _________________________________________________________
|||||||||
|||||||||
|||||||||
||||||||| Pat Wrote:
||||||||| =================
|||||||||| I play games at Lycos Gamesville. I get into the site with no problem but
|||||||||| when I try to enter the room to play in it doesn't load. Also when I try to
|||||||||| play games with a friend at Yahoo it doesn't load either. It says it could
|||||||||| be 1... I'm not connected to the internet, 2...My cache is full or 3....I'm
|||||||||| behind a firewall. Any help or suggestions would be great....Thanks


.

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