Re: Help Please



"Jimmy S." wrote:

Hi Pat,

Just out of curiosity, which browser are you using?
How many threats did your spyware scanner find?
Lastly, would you consider restoring/repairing XP?

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Pat Wrote:
=================
| Hi Jimmy,
| I tried everything again but still nothing. I don't know what
| else to do except maybe find someone that will look at it through the Remote
| Assistance for me. The thing there is finding someone trustworthy and who
| knows what their doing :( Any suggestions there? Thanks so much for your
| help :) Pat
| "Jimmy S." wrote:
|
|| Hi Pat,
||
|| Could you do me a favor and go through those steps again?
|| It's possible that they night work the 2nd time around, after
|| all the updates have been completed.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Pat Wrote:
|| =================
||| Hi Jimmy, Thanks for your suggestions. I've tried most of them but still
||| can't get into the game rooms.I went to a different game on the site and got
||| a little window that said STACK OVERLOAD ON LINE:0 The only option
||| was to click ok. Do you think this could be the problem? If so could you
||| please tell me what to do? Again Thank You
|||
||| "Jimmy S." wrote:
|||
|||| Hi Pat,
||||
||||
|||| Online games are usually developed using Flash, Java, or Virtual Machine.
|||| The most likely solution to a problem with an online game is to install, upgrade,
|||| or reinstall the right one for the game site you're playing on.
||||
|||| A. For Zone.com games: Zone.com are converting most of their games for Flash
|||| to avoid the conflicts between the Sun Java system and Microsoft's Virtual Machine.
|||| Install Flash from: http://sdc.shockwave.com/shockwave/download/frameset.fhtml
||||
|||| B. Most other game sites still use Java. You can install Java and find more help
|||| tips at this webpage: http://java.com/en/download/help/pogo.jsp
||||
|||| For problems with IE 7 and Lycos try the solutions on this webpage:
|||| http://eapogo.custhelp.com/cgi-bin/eapogo.cfg/php/enduser/std_adp.php?p_faqid=14176
||||
|||| C. If the online game still won't load, or gives you errors, try these steps:
||||
|||| 1. Click START / Control Panel / Internet Options and click on the Advanced Tab.
||||
|||| 2. Below HTTP 1.1 is the Sun Java/ Microsoft VM section: Make sure all Java choices
|||| are unchecked (especially JIT) and then press [OK]. You may be prompted to reboot.
||||
|||| 3. If you don't see a Microsoft VM section then download Microsoft Virtual Machine for:
|||| Windows 98 / Me / NT / XP from: http://www.abxair.com/software/msjavx86.exe
||||
|||| 4. After you download Java, double-click the file to install it, reboot and then follow
|||| the directions in Steps 1. and 2..to disable JIT compiler and other advanced options.
||||
|||| * Whenever you get a Java Virtual Machine Security Update from Windows Update, you
|||| will have to follow Steps 1. and 2..to disable JIT compiler and other adv. options again.
||||
|||| 6. If the problem persists Adjust Your browser settings using this basic example:
|||| http://www3.sympatico.ca/nibblesnbits/EnterRooms.html#IE
||||
|||| 7. Try these suggestions for Zone's Java Games:
|||| http://classic.zone.msn.com/zzzz/help/helpjavagames.asp
||||
|||| 8. Maybe it's a software conflict: Make certain that your Firewall or Antivirus program is
|||| not configured to block Java Applets. Norton's products for example have that option.
|||| Regardless, temporarily disable Startup programs one at a time, starting with Firewall,
|||| Antivirus, AdBlockers, & Internet Accelerators using the method in this article:
|||| http://support.microsoft.com/?scid=331796
|||| or this utility: http://new.jtsoft2001.com/windows/startup.php
||||
|||| 9. If you have a Coffee Cup icon in your system tray (next to the time) you might have a
|||| conflict between MS VM and Java: Uninstall Java using Control Panel / Remove Programs.
||||
|||| 10. Run a MS AntiSpyware Scan: www.microsoft.com/spyware
||||
|||| 11. Check the Help / Support section of the game site in question for Java topics relevant to
|||| that site. There is usually an email or a (non Java) help chat available as well. :-)
||||
|||| --
|||| Cheers, Windows XP MVP Shell / User
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
|||| Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
|||| MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
||||
||||
|||| Pat Wrote:
|||| =================
||||| I play games at Lycos Gamesville. I get into the site with no problem but
||||| when I try to enter the room to play in it doesn't load. Also when I try to
||||| play games with a friend at Yahoo it doesn't load either. It says it could
||||| be 1... I'm not connected to the internet, 2...My cache is full or 3....I'm
||||| behind a firewall. Any help or suggestions would be great....Thanks



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