Re: DirectPlay troubleshooting

Hi Sudz,

It could be caused by the way which you have configured your TCP/IP
settings in your Contro Panel / Network Connections.. you should give
this troubleshooter another go: http://www.michna.com/kb/wxnet.htm

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Sudz Wrote:
=================
| Well Jimmy, no joy with any of the below suggestions. I also noticed
| that when I try (unsuccessfully) to set up a DirectPlay chat session between
| my computers that my one computer will actually have DXDIAG *hang up* when I
| cancel the session... and I need to use task manager to kill the process.
| Something is definately not right. I ran a network diagnostics on my system
| and here is what I got:
|
| - Network Adapters FAILED
| - [00000001] Realtek RTL8139 Family PCI Fast Ethernet NIC (FAILED)
| Caption = [00000001] Realtek RTL8139 Family PCI Fast Ethernet NIC
| DatabasePath = %SystemRoot%\System32\drivers\etc
| + DefaultIPGateway = 192.168.1.1(Same Subnet) (PASSED)
| Pinging 192.168.1.1 with 32 bytes of data:
| Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Ping statistics for 192.168.1.1:
| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
| Approximate round trip times in milli-seconds:
| Minimum = 0ms, Maximum = 1ms, Average = 0ms
| Description = Realtek RTL8139/810x Family Fast Ethernet NIC - Packet
| Scheduler Miniport
| DHCPEnabled = TRUE
| DHCPLeaseExpires = 10:59:06 AM 6/7/2005
| DHCPLeaseObtained = 10:49:06 AM 6/7/2005
| + DHCPServer = 10.1.1.1 (FAILED)
| Pinging 10.1.1.1 with 32 bytes of data:
| Request timed out.
| Destination net unreachable.
| Reply from 10.1.1.1: bytes=32 time=20ms TTL=20
| Request timed out.
| Ping statistics for 10.1.1.1:
| Packets: Sent = 4, Received = 2, Lost = 2 (50% loss)
| Approximate round trip times in milli-seconds:
| Minimum = 20ms, Maximum = 20ms, Average = 10ms
| DNSDomain = sgt.cpqcorp.net
| DNSEnabledForWINSResolution = FALSE
| DNSHostName = CHRISTIANS
| DomainDNSRegistrationEnabled = FALSE
| FullDNSRegistrationEnabled = TRUE
| GatewayCostMetric = 20
| Index = 1
| + IPAddress = 192.168.1.2 (PASSED)
| Pinging 192.168.1.2 with 32 bytes of data:
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Ping statistics for 192.168.1.2:
| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
| Approximate round trip times in milli-seconds:
| Minimum = 0ms, Maximum = 0ms, Average = 0ms
| IPConnectionMetric = 20
| IPEnabled = TRUE
| IPFilterSecurityEnabled = FALSE
| IPSecPermitIPProtocols = 0
| IPSecPermitTCPPorts = 0
| IPSecPermitUDPPorts = 0
| IPSubnet = 255.255.255.0
| IPXEnabled = FALSE
| MACAddress = 00:15:F2:0E:CF:9B
| ServiceName = RTL8139
| SettingID = {24C35E9D-43DE-47B3-8C8D-C6AC403DF807}
| TcpipNetbiosOptions = 0
| WINSEnableLMHostsLookup = TRUE
| + [00000002] Realtek RTL8139/810x Family Fast Ethernet NIC (PASSED)
| Caption = [00000002] Realtek RTL8139/810x Family Fast Ethernet NIC
| DatabasePath = %SystemRoot%\System32\drivers\etc
| + DefaultIPGateway = 192.168.1.1(Same Subnet) (PASSED)
| Pinging 192.168.1.1 with 32 bytes of data:
| Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
| Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Ping statistics for 192.168.1.1:
| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
| Approximate round trip times in milli-seconds:
| Minimum = 0ms, Maximum = 1ms, Average = 0ms
| Description = Realtek RTL8139/810x Family Fast Ethernet NIC - Packet
| Scheduler Miniport
| DHCPEnabled = TRUE
| DHCPLeaseExpires = 5:18:48 PM 1/19/2006
| DHCPLeaseObtained = 5:18:48 PM 1/18/2006
| + DHCPServer = 192.168.1.1 (PASSED)
| Pinging 192.168.1.1 with 32 bytes of data:
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Ping statistics for 192.168.1.1:
| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
| Approximate round trip times in milli-seconds:
| Minimum = 0ms, Maximum = 0ms, Average = 0ms
| DNSEnabledForWINSResolution = FALSE
| DNSHostName = CHRISTIANS
| + DNSServerSearchOrder = 192.168.1.1 (PASSED)
| Pinging 192.168.1.1 with 32 bytes of data:
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.1: bytes=32 time=1ms TTL=1
| Ping statistics for 192.168.1.1:
| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
| Approximate round trip times in milli-seconds:
| Minimum = 0ms, Maximum = 1ms, Average = 0ms
| DomainDNSRegistrationEnabled = FALSE
| FullDNSRegistrationEnabled = TRUE
| GatewayCostMetric = 20
| Index = 2
| + IPAddress = 192.168.1.2 (PASSED)
| Pinging 192.168.1.2 with 32 bytes of data:
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Reply from 192.168.1.2: bytes=32 time<1ms TTL=0
| Ping statistics for 192.168.1.2:
| Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
| Approximate round trip times in milli-seconds:
| Minimum = 0ms, Maximum = 0ms, Average = 0ms
| IPConnectionMetric = 20
| IPEnabled = TRUE
| IPFilterSecurityEnabled = FALSE
| IPSecPermitIPProtocols = 0
| IPSecPermitTCPPorts = 0
| IPSecPermitUDPPorts = 0
| IPSubnet = 255.255.255.0
| IPXEnabled = FALSE
| MACAddress = 00:15:F2:0E:CF:9B
| ServiceName = RTL8023xp
| SettingID = {01C8E184-119C-43A1-A89C-B9B7B34DD09B}
| TcpipNetbiosOptions = 1
| WINSEnableLMHostsLookup = TRUE
|
| Now I have no idea why it's thinking I have two NIC cards because I only
| have one; nor do I understand why it's trying to go to 10.1.1.1 for anything.
| This, I suspect, is the root of my problem. I just have no clue where it's
| reading this information from. On my hardware manager it only shows my one,
| real NIC card that's working just fine.
|
|
| "Jimmy S." wrote:
|
|| Hi Sudz,
||
|| In order to troubleshoot the root cause, leave UPnP enabled on the
|| PCs themselves, and if the problem persists, you may disable them.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Sudz Wrote:
|| =================
||| *Dis*able the UPnP on the router, will do. Should I leave UPnP working on
||| the computers themselves, or disable/remove it on them as well?
||| Scott
|||
||| "Jimmy S." wrote:
|||
|||| Hi Sudz,
||||
|||| Number 6 does indeed recommend *disabling* that feature of your router
|||| as it is a troubleshooting step which has solved LAN gaming issues in some
|||| cases. For now however, there is no need to upload the diagnostics log. :-)
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Sudz Wrote:
|||| =================
||||| Hey Jimmy, thanks for respoding. Did I read #6 correctly? To DIS-able the
||||| UPnP on my router? I thought the whole point of UPnP was to help with
||||| problems such as these, and keep us from having to manually open specific
||||| ports in a router? I can certainly give it a try, I just wanted to make sure
||||| that wasn't a typo first.
||||| As a side note on the rest, thus far as pertaining to #1 the only firewall I
||||| have running is Windows firewall (disabled now, for testing purposes, but
||||| without success), #4 I have done, #5 I just did last night, #8 hasn't worked
||||| (specifying other machine's IP address), and for #9 I am in fact using
||||| private addresses (192.168.1.x). I will try the other this evening and let
||||| you know. Let me know if you think it would help for me to upload my dxdiag
||||| log.
||||| Sudz
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi Sudz,
||||||
||||||
|||||| When LAN games don't connect, there are a few variables to consider, for
|||||| example check for a patch at: www.avault.com/pcrl/patches_list.asp?letter=a
||||||
|||||| 1. Disconnect from the Internet by physically unplugging the cable or DSL
|||||| line, and then since there's no longer danger of outside attacks, turn off
|||||| your software firewall (Norton's, McAfee, Zone Alarm, Outpost, ICF,
|||||| etc.) as these firewalls could be blocking data to and from your system.
||||||
|||||| 2. If you use a router, it could be blocking you as well:
|||||| Routers have built-in port blocking firewalls based on NAT technology.
|||||| DirectX games require that ports be open in order for the data packets
|||||| to be able to travel from one system to another. Here's How to Configure
|||||| a router for Multiplayer: http://mvps.org/nibblesnbits/PortRoute.html#howto
||||||
|||||| 3. If Step 1 applies to you, but you want an alternative solution, pick up a cross-
|||||| over cable from your local supply shop to directly connect one computer to
|||||| the other on a 2 player LAN, especially if both computers are close together.
||||||
|||||| 4. If you have multiple network adapters, the game might be using the wrong one
|||||| To verify this behaviour, click Start / Control Panel / System / Hardware Tab
|||||| / Device Manager, click the + next to Network Adapters, right click the adapter
|||||| which accesses the Internet, and "Disable" it from the right-click menu. If that
|||||| works, open Control Panel / Network Connections, click Advanced / Advance
|||||| Settings / click the LAN Connection and then the UP arrow to change it's priority
|||||| so it's at the top of the list. Test your Internet games to see if they work this way.
||||||
|||||| 5. DirectX may need to be upgraded on both systems:
|||||| http://www.microsoft.com/windows/directx/default.aspx
||||||
|||||| 6. Universal PnP might need to be disabled in your router, or in Windows XP:
|||||| a) To enable or disable UPnP in XP, click Start / Run / type: services.msc
|||||| and you can then right-click Universal Plug and Play on the list to Start it.
|||||| b) Consult your router manual for the UPnP instructions for your model.
||||||
|||||| 7. Network Adapter drivers may need to be updated on one or all machines.
||||||
|||||| 8. You may need to specify the target IP using a game specific method.
|||||| Consult your game manual or readme file in the game directory. For MS
|||||| games: http://support.microsoft.com/default.aspx?scid=fh;EN-US;gmsnetw
||||||
|||||| 9. You might be specifying the Public IP instead of the Private (LAN) IP.
|||||| To easily find the Public and Private IP numbers of the computer you
|||||| are using, visit: http://www.u.arizona.edu/~trw/games/nat_or_not.php
||||||
|||||| For more in depth troubleshooting, try this MS Network Troubleshooting article:
|||||| http://www.microsoft.com/windowsxp/expertzone/columns/russel/02april08.asp
||||||
|||||| .... and this exceptional Windows XP MVP Network Troubleshooter:
|||||| http://www.michna.com/kb/wxnet.htm
||||||
|||||| --
|||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||| Jimmy S. http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
|||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________
||||||
||||||
||||||
|||||| Sudz Wrote:
|||||| =================
||||||| I've been having an issue trying to get various games to work properly on my
||||||| LAN for months, and I think what it all boils down to can be tied to
||||||| DirectPlay. When I run 'DXDIAG' on both of my workstations and try to test
||||||| out directplay by establishing a 'chat' session, they cannot see each other.
||||||| I don't get any kind of error message though or anything else that might tell
||||||| me WHY my testing is not working. Any helpful hints on troubleshooting
||||||| DirectPlay? I went ahead last night and downloaded the most recent version
||||||| of DirectX and installed on both machines, but still no dice. Aside from the
||||||| LAN gaming and DirectPlay issue, both computers seem to be able to 'see' each
||||||| other just fine (share files without problems, ping each other, etc.) so I
||||||| can't imagine what the problem is with DirectPlay.
||||||| Thanks!
||||||| Sudz


.

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