Re: The Sims 2 Installation Problem

From: Jimmy S. (Private)
Date: 09/24/04 

Date: Fri, 24 Sep 2004 07:33:56 -0400

Hi Jessie,

If you have windows XP, it's worth it to do a repair ... 

-- 
How To Repair Windows:
Unplug from your Internet connection, and then repair Windows:
using this method: http://michaelstevenstech.com/XPrepairinstall.htm
Afterwards, boot up your system, turn on your XP Internet Firewall,
plug back into your Internet connection and install all Critical and
Recommended updates from: http://windowsupdate.microsoft.com
-- 
Cheers,                                 Windows XP MVP Shell / User
Jimmy S.                               http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty;  nor do I confer any rights.
_________________________________________________________
"JessieRose" <JessieRose@discussions.microsoft.com> wrote in message news:DDBACEC7-970E-4E22-BD60-D90FD1A50F17@microsoft.com...
| Okay, this might take awhile to explain.
|
| I tried to install The Sims 2 onto my Gateway 450XL laptop, with no luck.
| At first I would let the cd auto-play, and the first setup screen popped up
| asking me for a language.  I would precede to pick English and press next.
| After this nothing would happen.  No error messages would pop up or anything.
|
| I tried for several days to contact EA's non-existant technical support, and
| finally decided to delve into it myself.  I know a good deal about computers
| and thought that maybe with time, or some luck I would find out what was
| keeping this game from installing.  I did some research and realised that
| after pressing next on the setup menu of the The Sims 2 installer, that
| dwtsn32.exe would open an infinite amount of applications of itself.  I went
| to the windows website a found out how to disable the program (yes I backed
| up my registry). In hopes that this would fix my problem.
|
| Now when I try to install the game, the first screen pops up, I press next,
| and I get this message
|
| "Autorun7: Autorun.exe-Application error.
| The instruction at "0x7ffa302d" referenced memory at "0x7lab5690".  The
| memory could not be "read".
|
| Does this mean that I have a problem stemming from Autorun.exe?
| I have had several trojan's and worms present on my system within the past
| 6-12 months.  I thought that I removed them all, and I cannot find any traces
| of anymore on my system.  Will I have to do a repair install on my system, or
| a total reinstall?
|
| Thanks so much!!
| Jessie
|
|

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