Re: directx plz plz help

From: Jimmy S. (Private)
Date: 09/19/04 

Date: Sun, 19 Sep 2004 19:03:23 -0400

Hi,

Did you follow all the advice, including verifying if
your video card meets the minimum requirements?

If it does:
Which version of DirectX do you have installed?
What type of video card do you have?
Which version video drivers did you upgrade to? 

-- 
Cheers,                                 Windows XP MVP Shell / User
Jimmy S.                               http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty;  nor do I confer any rights.
_________________________________________________________
<anonymous@discussions.microsoft.com> wrote in message news:287e01c49e9c$392c0710$a301280a@phx.gbl...
| woops, I didn't think this msg had come up and posted a
| similar one in discussion.
| Anyways, I think I already have directx and the drivers
| updated, I was askin on another forum for help and they
| told me how to do that, but now at a loss because I'm
| still getting the same message when trying the game.
|
| >-----Original Message-----
| >
| ><anonymous@discussions.microsoft.com> wrote in message
| news:1ae501c49e98$9e215a20$a501280a@phx.gbl...
| >|I got the sims2 just today and came home to play it,
| >| after installing, all I got was this message when I
| went
| >| to play it:
| >|           Failed to find any DirectX 9.0c compatible
| >| graphics adapters in this system! Please make sure you
| >| have a DirectX 9.0c compatible graphics adapter and
| have
| >| installed the latest drivers provided by the
| >| manufacturer.
| >|
| >| Anyone know what I have to do to get playing it?
| >
| >Updating video card drivers can solve most gaming
| issues.  Here's some
| >simple abc's to always keep in mind. a. Shut off
| download accelerators,
| >firewalls and antivirus programs when downloading or
| installing updates;
| >b. Check for game patches:
| www.avault.com/pcrl/patches_list.asp?letter=a
| >c. Make sure you meet the game's minimum video and
| system requirements.
| >
| >Before you update your drivers, I recommend that you
| install DirectX 9.0c:
| >http://www.microsoft.com/downloads/details.aspx?
| FamilyID=9226a611-62fe-4f61-aba1-
| 914185249413&displaylang=en
| >
| >Here are the steps I recommend you use to update your
| driver:
| >
| >1. To identify the make and model of your card, right
| click your
| >    Desktop, choose Properties / Settings / Advanced /
| Adapter.
| >
| >2. Download the latest video driver for your card
| online, using
| >
| http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
| >    to find the website to download from.  I also have
| advanced
| >    video driver and direct X troubleshooting steps on
| that page.
| >
| >3. Save the .exe driver (or extract the zip file) to a
| folder
| >    in My Documents named after the driver version
| number.
| >
| >4. Restart the computer in Safe Mode by pressing the F8
| key
| >    about once every second as it's rebooting to pick
| Safe Mode.
| >
| >5. Click Start / (settings) Control Panel / System /
| Hardware
| >    Device Manager / expand +Display Adapters / right
| click on
| >    the adapter, pick "Uninstall", and click No if asked
| to reboot.
| >
| >6. Use Control Panel / Add-Remove programs to uninstall
| the
| >    previous driver (exe)software which may have been
| installed.
| >
| >7. Restart the computer in Safe Mode by pressing the F8
| key
| >    about once every second as it's rebooting to pick
| Safe Mode.
| >
| >8. If the driver is NOT a (.exe)program file, GO TO step
| 11.
| >
| >9. When Windows prompts you to install the video
| adapter,  click
| >    "Cancel" and Double click the driver program to
| begin installation.
| >    * Even if not prompted, doubleclick the driver and
| install it.
| >
| >10.  After you reboot, go to Control Panel / Display /
| Settings and
| >    choose 32 bit Color Quality, and 800x600 or higher
| Resolution.
| >    That's it!  Scroll down to the Troubleshooter if you
| have problems.
| >
| >11. When Windows prompts you to install the video
| adapter,  click
| >    "Install from a list or specific location", click
| the "Browse" button,
| >    browse to the My documents folder where you saved
| the driver,
| >    and finally click on one of the driver files to
| begin installation.
| >
| >** If you are not prompted, or if the driver was updated
| automatically:
| >Click Start / (settings) Control Panel / System /
| Hardware Device Manager
| >expand +Display Adapters / right click on the adapter,
| pick "Update Driver"
| >to start the Update Wizard, choose the "Install from a
| list..." option:
| >                    Browse to My Documents\ folder with
| the driver in it
| >                        Click OK and click Next to begin
| the update.
| >
| >12.  After you reboot, go to Control Panel / Display /
| Settings and
| >    choose 32 bit Color Quality, and 800x600 or higher
| Resolution.
| >    That's it!  Try the advice in the Troubleshooter if
| you have problems.
| >
| >TROUBLESHOOTING:
| >
| >Test your drivers using DXDiag:  Click Start / Run /
| type: DXDIAG
| >Click the "Test" buttons in the Display, Sound, Music &
| Network Tabs;
| >If any of the Display options are Disabled and you
| cannot Enable them,
| >your most likely solution would be to update your
| Chipset Drivers as per
| >my website:
| http://www3.sympatico.ca/nibblesnbits/Video.html#v11
| >
| >Your program might not support dual monitors, or "dual
| head" video cards
| >You can disable the extra video output in your display
| properties control
| >panel. Click Start>Settings>Control
| Panel>Display>Settings>Advanced.
| >
| >Along with your Video card, Sound Cards, Motherboard
| Chipsets,
| >and Video Monitors may also require updated drivers.
| Even your
| >motherboard's  BIOS may need to be updated for
| compatibility with
| >your Video card.  These steps are listed at:
| http://NibblesNbitsVideo.tk
| >
| >Perhaps the old Video drivers did not completely
| uninstall.  If that's the
| >case, use these utility to completely uninstall the
| drivers and go to step 7:
| >nvidia: http://content.guru3d.com/index.php?
| page=detonatorrip&menu=0
| >or for all cards including nvidia use:
| http://www.driverheaven.net/cleaner/
| >
| >The latest video drivers sometime don't work with a
| particular game.
| >(Check the Video suggestions in the readme.txt file in
| your game folder/CD)
| >If there's no suggestions, try an older (WHQL) driver,
| and/or if you still
| >experience problems try a Beta driver, or even an Omega
| driver instead:
| >
| >        BETA Drivers:  http://download.guru3d.com/
| >        OMEGA Drivers: http://www.omegacorner.com/
| >
| >There you have it, if you have any questions feel free
| to post them! :-)
| >
| >--
| >Cheers,                                 Windows XP MVP
| Shell / User
| >Jimmy S.
| http://mvp.support.microsoft.com
| >
| >Game FAQs: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >Visit my Zone.com / Gaming Helpsite:
| http://nibblesnbits.tk or Call / Contact
| >MS Support at: http://support.microsoft.com/default.aspx?
| scid=sz;en-us;top
| >My advice is donated "AS IS" without warranty;  nor do I
| confer any rights.
| >_________________________________________________________
| >
| >
| >.
| >
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