Re: _INS5576._MP.exe error ???

From: Nick Kritselis [MS] (nickk_at_microsoft.com)
Date: 08/23/04 

Date: Mon, 23 Aug 2004 08:43:48 -0700

Michael,

This information comes from the HoMM 4 readme file:

"Problem: The computer freezes during install, or you receive an error
message (such as "*_ins error" or "An error has occurred during the move
data process") during install.
Answers: 1. Your computer may be using an older 16-bit CD-ROM driver
            2. There may not be enough space on your hard drive for
temporary files to expand and/or you need to free up resources.
            3. The CD-ROM drive might be having problems with how it buffers
information.
            4. The Autorun or DMA settings on your CD-ROM drive could be
interfering with the game installation.

To check and see if your computer is using an older 16-bit CD-ROM driver:
 - Right-click on the 'My Computer' icon and select 'Properties'.
 - Click on the 'Performance' tab.
 - In the Performance status box, if the File System line says, "Some
drivers are using MS-DOS(R) compatibility", you are using a 16-bit CD-ROM
driver. If you are using 16-bit CD-ROM drivers: Contact the manufacturer of
your CD-ROM drive or the manufacturer of your computer for an updated 32-bit
CD-ROM driver.

To free up Resources:
 - Close all unnecessary programs running in the Background.
 - Press the CTRL+ALT+DEL keys at the same time to open the Close Program
window, select a program, and press the 'End Task' button. Repeat this
process until all programs except 'Explorer' and 'Systray' are closed.
Windows 98 or ME users can click on the 'Start' button, then the "Run"
option. At the command line type the word: msconfig. Click on the "Startup"
tab and uncheck all of the listed programs aside from 'Systray.'
 - Keep at least 100MB free on the hard drive that the game is installed to,
or twice your RAM, whichever is larger.
 - Delete all files in your C:\Windows\Temp folder, and then empty the
Recycle Bin.
 - If you have Norton Utilities(TM) empty the Norton Wastebasket as well.
 - Run ScanDisk. ScanDisk can be found on the Start Bar by Going to
"Programs," then to "Accessories," then to "System Tools." For most
conditions, a standard rather than thorough scan is all that is need.
 - Defrag your hard drive. The Disk Defragmenter can be found on the Start
Bar by Going to "Programs," then to "Accessories," then to "System Tools."
Running Scandisk before you run the Disk Defragmenter will enable the
process to run in the most effective manner.

Turn off read-ahead on the CD-ROM drive:
 - Right-click on the 'My Computer' icon and select 'Properties'.
 - Click on the 'Performance' tab.
 - Click on the 'File System' button.
 - Choose the 'CD-ROM' tab at the top.
 - Change the 'Optimize access pattern for' field to 'No read-ahead'.
 - Click on 'Apply', then 'OK' and finally click 'Close' (you will be
prompted to restart your system).

Turn off the Autorun and DMA settings on your CD-ROM drive:
 - Right click on the 'My Computer' icon and choose 'Properties'.
 - Click on the 'Device Manager' tab.
 - Click on the '+' sign next to the CD-ROM line so that it becomes a '-'
sign.
 - Click on the line that appears under the CD-ROM line so that it is
highlighted, then click on the 'Properties' button.
 - Click on the 'Settings' tab.
 - Look for the Auto-insert Notification and DMA lines. If there is a check
mark in the boxes next to either of these lines, click on the box to remove
the check mark.
 - Click on the 'Apply' button, and then click on the 'OK' button.
 - When you are asked if you want to restart your system, choose 'Yes'.

NOTE: You can restore all of the CD-ROM settings back to normal after the
game has been successfully installed."

Hope this helps. 

-- 
Thanks,
Nick Kritselis [MS]
--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Michael" <Wormie69@aol.com> wrote in message 
news:aba701c488a5$82359eb0$a501280a@phx.gbl...
>   I have had Hereos 4 on my computer before and it worked
> fine.   When I got this new 3gig computer I went ahead and
> downloaded all the updates from Microsoft for the Windows
> 2000 pro I am using.  For the first time I downloaded
> the ".net framework 1.1 " also.  Now, right after I hit to
> install Heroes 4 I get this error message "
> _INS5576._MP.exe   ".     I only downloaded the framework
> because I needed it to make a program work for Battlefield
> 1942.  That program doesn't even work correctly anyway.
> Is it this .net framework causing the problem?   Is there
> a fix or patch for this ?   Can I just uninstall it and
> make it work ?