Re: Unable to install a game

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From: Jimmy S. (Private)
Date: 03/14/04 

Date: Sat, 13 Mar 2004 20:11:28 -0500

Hi Kenneth,

Look especially at the 3rd step (C) in the instructions which follow...

"Kenneth" <kenneth_lks@hotmail.com> wrote in message news:99f301c4094f$11c07b30$a601280a@phx.gbl...
| HELP..Please....I am unable to install my game after
| failure of first installation has occured..now..everytime
| I put my install cd into the cdrom..the window comes out
| is indicate I have already installed..bt I'm also unable
| to delete the the file in add/remove program...what can I
| do??

Here's how to properly install or reinstall a game (and patch):

Step A: Temporarily disable Startup programs one at a time, starting with
               Firewall, Antivirus & AdBlockers using this method:
               http://support.microsoft.com/?scid=331796 or this utility:
               http://new.jtsoft2001.com/windows/startup.php Reboot, go to Step B.

Step B: In Control Panel / Add-Remove Programs, delete the game and then
               the game's folder especially if you previously experienced problems
               with a patch, or if you installed the Trial, Mods, NO CD patches, etc.

Note: Click Start to Search or Find your game. Many times there are two installs
of the same game on a system and the patch installs to the wrong one. Also if you
installed a Trial version of the game, this could be causing a conflict.. Uninstall it
and delete the folder.

Step C: Install and Run Regcleaner and if it finds any stray registry keys for the
               game, delete them. Reboot your computer, and then re-install the game.
               Regcleaner Download: http://www.majorgeeks.com/download460.html

Step D: Play a single player game, using an administrators account if necessary.

Step E: Download new game patches or mods in case the old ones are corrupt.
               Double click the patch/mod to install it. If it's a .zip file, unzip it into the
               game's folder and follow the instruction in it's readme.txt file.

Step F: Reboot your computer, verify that your game is working properly, and
               re-enable any programs that you disabled using the method in Step A.

Cheers,
Jimmy S.

Microsoft MVP Windows XP Shell/User: http://mvp.support.microsoft.com
Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

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