Re: No Heartbeat - Object Always Damaged - Failed to Download Errors

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GenoTeich wrote:
Hi, I just tuned in to this thread as I have been desparately combing the net for help on resolving this same issue with the MSN Game Zone. I have tried everything I can find to get the zone to work with no luck.

WinXP Pro, SP2
Linksys BEFVP41 Router
4 User accounts (Mine is adminstrative)

I'm trying to play the CDRom Game Risk II and I own it. I have tried deleting the heartbeat control and I've removed every instance of a "conflict", "heartbeat", "hrtbeat" or "zone" entry in the regisry that I could find. Whenever I go to the zone, I get the message "failed to download http://fdl.msn.com/zone/datafiles/zextract.exe. If I try again, I get "An incomplete Zone installation was detected. To correct this problem: click OK, close and restart your browser, and return to the zone. (Reason: Zproxy Failed.)". Trying a 3rd time give me the same error with "... (Reason: ZSetup Failed.)". Then I get the "Unable to launch room ...." message.

I have also tried to download the files manually to my computer and get the installation started but that doesn't work either. Finally, I tried the suggestions of creating a new administrative account and installing and also trying a different location for the installation. I also tried installing with the router bypassed so I had a straight connection. None of this has worked.

Can anyone provide some insight and an approach to getting this resolved once and for all?

Please Help.
GenoTeich

"+Elmo_Tech" wrote:


TheRealFastlane wrote:

On Tue, 6 Dec 2005 08:30:39 -0000, "+_ReverendJJ"
<zm@when_im_online> wrote:



ok now you seem to be experiencing a totally different error.. the most likely reason for yr latest one is that yr computer is trying to download the latest zone files but instead is recieving the outdated file from a copy kept in yr isp's cache.. if so you could simply wait until yr isp updates its cache or else see the solutions on the following support pages.

http://mvps.org/nibblesnbits/ftd.html

http://support.microsoft.com/?kbid=232340



Been to nibbles already,used that method to d/l zclient, now get zproxy failed and am up to conflict.5 subfolder in \downloaded programs folder. The last conflict. folder seems to be the only one that contains hrtbeat.inf, all conflict. folders contain hrtbeat.ocx and zsetup.exe 7/26/04/8:36am

Here's what I would try:

Delete all the Conflict folders, in Regedit, press F3, type in \conflict and, when located, press Enter. When one is located, and if it mentions Heartbeat, click, then delete the "folder" in the _left_ pane that is currently opened. Press F3 to continue the search.

Now, shift/right-click the link below, and Save As Heartbeat2.cab to the Desktop, or wherever.

http://fdl.msn.com/zone/datafiles/heartbeat.cab

Then explore to the Zone's Temp folder, arrange the window where you can drag Heartbeat2.cab onto the file Zextract.exe, and release. That _might_ install the files for you.

You could just use a Zip program to extract the three files to the C:\Windows\Downloaded Program Files folder, but then you'd probably have to register the component:

Click Start, Run, type REGSVR32 Heartbeat.ocx

...or right-click Heartbeat.inf, click Install.

Something here should work..


We could use Netmeeting to share your desktop and I could try a few things; I've done it before for people.

Email me, elmogeek at iglou dot com, add "clvck" to the subject line and I'll receive your message.

--
+Elmo_Tech
MSN® Gaming Zone™ - Technical Support


Add clvck to the subject line and correct my address from "invalid" to "com" if you want to email me.
.




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