Re: Downloading & Installation

From: Elmo (elmogeek_at_iglou.invalid)
Date: 12/09/04

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    Date: Wed, 08 Dec 2004 21:48:57 -0500

    Marilyn Collari wrote:
    >
    > Elmo wrote:
    > > Marilyn Collari wrote:
    > >
    > >>Until recently I haven't had a problem playing card games on zone.com
    > >>but now I have a problem that will not go away after trying numerous
    > >>suggestions. When I click on a room in spades I receive a error message
    > >>that the activex files can't be installed. No matter what I do the
    > >>message is there. The problem is I need to click on a room 5 times or
    > >>more and then I can enter the room. The activex files must be installed
    > >>it they weren't I wouldn't be able to get in at all.
    > >>Thanks for your help.
    > >
    > >
    > > Try these browser settings. They'll help if cached cookies and other
    > > files are out-of-date.
    > >
    > > http://www3.sympatico.ca/nibblesnbits/EnterRooms.html#IE
    > >
    > Elmo thanks for helping. I followed the instructions on the link you
    > provided but it did not help. Also I tried to reinstall the zone but
    > could not delete the MSN Gaming Zone folder (I have Win XP) I just can't
    > believe that I can't get rid of the downloading and installing window. I
    > can't delete the MSN folder but can I remove MSM Gaming Zone in
    > Add/Remove in the Control Panel?
    > I have played cards in the Zone for 5 yrs now and I really don't want to
    > go to a different site. Also I didn't see a problem like mine on
    > NibblesNBits web site. I'm the only one having this problem?
    > Hope you can me. Thank you.

    To remove most of the Zone files from XP, open Add/Remove Programs,
    click Windows Components in the left column, locate the Zone, and
    deselect. Then open Internet Properties, click General tab, Settings
    button, View Objects button. Right-click HeartbeatCtrl, ZoneAxRcMgr
    Class, and ZoneIntro Class (individually) and click Remove. After doing
    all three, most of the Zone is removed. 

    -- 
+Elmo_Tech
MSN® Gaming Zone™ - Technical Support
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