Re: DirectX trouble!!!!!!!

From: Jimmy S. (Private)
Date: 03/15/04 

Date: Sun, 14 Mar 2004 19:30:42 -0500

Hi Elmaz,
"Elmaz" <elmaz@gmx.de> wrote in message news:cdd301c40a1e$40642ca0$a501280a@phx.gbl...
| I've exactly the below mentioned issue: I still not see
| the video card memory in dxdiag! Can somebody help!!!
|
| If your video card meets the game requirements, but
| Dxdiag.exe is still reporting N/A, you must reinstall
| DirectX and update your video card drivers. If the issue
| continues after you reinstall DirectX and you update your
| video card drivers, this may be a Microsoft Windows
| problem. Contact Windows technical support to continue
| troubleshooting this issue.

Updating video card drivers can solve most gaming issues. Here's some
simple abc's to always keep in mind. a. Shut off download accelerators,
firewalls and antivirus programs when downloading or installing updates;
b. Check for game patches: www.avault.com/pcrl/patches_list.asp?letter=a
c. Make sure you meet the game's minimum video and system requirements.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Before you update your drivers, I recommend that you install DirectX 9.0b:
http://download.microsoft.com/download/c/9/c/c9c8a1d4-7690-4c98-baf3-0c67e7f3751f/dx90update_redist.exe

Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
    Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
    http://www3.sympatico.ca/nibblesnbits/Video.html#drivers
    to find the website to download from. I also have advanced
    video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
    in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
    about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
    Device Manager / expand +Display Adapters / right click on
    the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
    previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
    about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
    "Cancel" and Double click the driver program to begin installation.
    * Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
    choose 32 bit Color Quality, and 800x600 or higher Resolution.
    That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
    "Install from a list or specific location", click the "Browse" button,
    browse to the My documents folder where you saved the driver,
    and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
                    Browse to My Documents\ folder with the driver in it
                        Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
    choose 32 bit Color Quality, and 800x600 or higher Resolution.
    That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://www3.sympatico.ca/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step 7:
nvidia: http://content.guru3d.com/index.php?page=detonatorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

        BETA Drivers: http://download.guru3d.com/
        OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :-) 

--
Cheers,                                 Windows XP MVP Shell / User
Jimmy S.                               http://mvp.support.microsoft.com
Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty;  nor do I confer any rights.
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