Re: Will pay for a logical answer...

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From: Murray (forums_at_HAHAgreat-web-sights.com)
Date: 09/10/04 

Date: Fri, 10 Sep 2004 12:29:10 -0400

> it is ONLY with my sites

I really doubt this. It may just mean that the other sites they have
browsed to have not have images that were names/sized the same way yours
are. 

-- 
Murray
"Gregg" <Gregg@discussions.microsoft.com> wrote in message 
news:F502C5A3-3186-483D-905C-3F5115CB49F4@microsoft.com...
>I can tell the client(s) things they can do to correct the problem. But, it
> still comes down to the fact that it is ONLY with my sites with four
> different people on two web sites, in three cities. Nothing I can tell 
> them
> to do will fix their frustration with me becuase of the simple problem of
> they can not create a similar problem with any other web site(s) they 
> visit.
> Only with mine.
>
> This is what makes the whole scenerio so impossible.
>
> "Chris Leeds, MVP-FrontPage" wrote:
>
>> what do they get without the graphics?  is there still formatting?  are 
>> the
>> buttons on your left nav still there?  are they getting the box with the
>> little red x?
>>
>> although it'd be unusual, have them hit view/ source and save and email 
>> you
>> that plain text file.  perhaps you can give them instructions on how to
>> browse to the offending page in their browser history and send it to you 
>> as
>> an attachment.
>>
>> --
>> Chris Leeds,
>> Microsoft MVP-FrontPage
>>
>> Please feel free to contact me here:
>> http://nedp.net/contact/
>> --
>> "Gregg" <Gregg@discussions.microsoft.com> wrote in message
>> news:71A1B8CF-AD73-4F08-95AD-929BA09034DD@microsoft.com...
>> > I have contacted my web server and Microsoft paid support and can not 
>> > get
>> an
>> > answer to the scenario that follows that makes sense for (me or) my
>> clients.
>> >
>> > I have two of ten clients that complain to me they can not get their 
>> > new
>> web
>> > site correctly on their home computers. There is no similarity between
>> their
>> > ISP or computers, though they all have XP. They say they only get text 
>> > and
>> no
>> > graphics. The web sites are huntsvilleadvertising.com and
>> > cumulusradioadvertising.com.
>> >
>> > Now, you will see everything is there. But, each of these clients found
>> the
>> > problem occurred with at least one other person they asked to check the
>> site
>> > (the son of one client...in a different city, and an associate of the
>> other
>> > client).
>> >
>> > What could this be?
>> >
>> > How do you tell two clients in two different cities, on different 
>> > machines
>> > and ISP's that I have nothing to do with the problem, when the problem
>> does
>> > not exist on any other web site they visit.
>> >
>> > That last sentence is the key problem..."WHEN THE PROBLEM DOES NOT 
>> > EXIST
>> ON
>> > ANY OTHER WEB SITE THEY VISIT."
>>
>>
>>
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