Re: Will pay for a logical answer...

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Gregg (Gregg_at_discussions.microsoft.com)
Date: 09/10/04 

Date: Fri, 10 Sep 2004 09:01:02 -0700

I can tell the client(s) things they can do to correct the problem. But, it
still comes down to the fact that it is ONLY with my sites with four
different people on two web sites, in three cities. Nothing I can tell them
to do will fix their frustration with me becuase of the simple problem of
they can not create a similar problem with any other web site(s) they visit.
Only with mine.

This is what makes the whole scenerio so impossible.

"Chris Leeds, MVP-FrontPage" wrote:

> what do they get without the graphics? is there still formatting? are the
> buttons on your left nav still there? are they getting the box with the
> little red x?
>
> although it'd be unusual, have them hit view/ source and save and email you
> that plain text file. perhaps you can give them instructions on how to
> browse to the offending page in their browser history and send it to you as
> an attachment.
>
> --
> Chris Leeds,
> Microsoft MVP-FrontPage
>
> Please feel free to contact me here:
> http://nedp.net/contact/
> --
> "Gregg" <Gregg@discussions.microsoft.com> wrote in message
> news:71A1B8CF-AD73-4F08-95AD-929BA09034DD@microsoft.com...
> > I have contacted my web server and Microsoft paid support and can not get
> an
> > answer to the scenario that follows that makes sense for (me or) my
> clients.
> >
> > I have two of ten clients that complain to me they can not get their new
> web
> > site correctly on their home computers. There is no similarity between
> their
> > ISP or computers, though they all have XP. They say they only get text and
> no
> > graphics. The web sites are huntsvilleadvertising.com and
> > cumulusradioadvertising.com.
> >
> > Now, you will see everything is there. But, each of these clients found
> the
> > problem occurred with at least one other person they asked to check the
> site
> > (the son of one client...in a different city, and an associate of the
> other
> > client).
> >
> > What could this be?
> >
> > How do you tell two clients in two different cities, on different machines
> > and ISP's that I have nothing to do with the problem, when the problem
> does
> > not exist on any other web site they visit.
> >
> > That last sentence is the key problem..."WHEN THE PROBLEM DOES NOT EXIST
> ON
> > ANY OTHER WEB SITE THEY VISIT."
>
>
>

Quantcast