Re: FP2003 Crashes on Everything.
From: Stefan B Rusynko (sbr_enjoy_at_hotmail.com)
Date: 05/27/04
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Date: Thu, 27 May 2004 07:02:54 -0400
See if this KB applies
http://support.microsoft.com/default.aspx?scid=kb;en-us;835262
-- _____________________________________________ SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ] "Warning - Using the F1 Key will not break anything!" (-; To find the best Newsgroup for FrontPage support see: http://www.net-sites.com/sitebuilder/newsgroups.asp _____________________________________________ "Bill Rivers" <bill@msn.com> wrote in message news:bGbtc.57520$o14.1670@newssvr29.news.prodigy.com... | Hi Stefan, | | in addition to doing the KB articles I did your 7 steps. One or two days FP | 2003 will work fine and then some days or instances I still get "FrontPage | has encountered a problem and needs to close. We are sorry for the | inconvenience." | | It doesn't seem to matter if I start one program or another or only FP | alone. I cannot induce the error above and it seems to happen randomly or at | least I see no partern. | | Prior to your 7 steps I did extensive troubleshooting, several times repair, | install and uninstall FP 2003 along with several times install and uninstall | Office 2003 but no joy. | | BILL | | | | | | | "Stefan B Rusynko" <sbr_enjoy@hotmail.com> wrote in message | news:uK$DLnKQEHA.3140@TK2MSFTNGP11.phx.gbl... | > Have you also tried the usual repairs in the sequence below: | > 1) In Windows Explorer Find and delete all FP Temp Files in the folder | FrontPageTempDir | > Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp | > - in FP 2003 they are in | > %USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir | > 2) In Windows Explorer Find and delete all hidden *.web files | > Usually in %USERPROFILE%\Application Data\Microsoft\Web Server | Extensions\Cache | > 3) In Windows Explorer Find and delete the file hidden file CMDUI.PRF | > Usually in %USERPROFILE%\Application Data\Microsoft\FrontPage\State | > 4) Run a Repair on IE | > (see http://support.microsoft.com/default.aspx?scid=318378 ) | > 5) Install all Service Packs for your OS, IE, MS Office and your Video | card | > (Windows Update and Office Update sites, plus your video card supplier | site) | > 6) Open FP and Disable or Uninstall any FP Addins, | > 7) Open your FP Web/Site and run a Tools Recalculate Hyperlinks | > | > | > -- | > | > _____________________________________________ | > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ] | > "Warning - Using the F1 Key will not break anything!" (-; | > To find the best Newsgroup for FrontPage support see: | > http://www.net-sites.com/sitebuilder/newsgroups.asp | > _____________________________________________ | > | > | > "John Rivers" <europe_fm@msn.com> wrote in message | news:%239c4hbEQEHA.2216@TK2MSFTNGP12.phx.gbl... | > | Looks like FP 2003 has retrogressed to FP version 1 when there were so | many | > | problems. FP 2003 crashes for me as well. It seems unpredictable and not | > | related to opening another file or anything. I installed FrontPage | 2003 | > | last week | > | along with Office Professional 2003 and Onenote 2003. Every thing works | fine | > | except FrontPage. Apparently randomly, the window opens a message window | > | pops up stating "FrontPage has encountered a problem and needs to close. | We | > | are sorry for the inconvenience." I have tried starting it in safemode, | > | running the repair, uninstalling, reinstalling, installing on another | > | partition and then it randomly crashes somethings . I have Windows XP | > | Professional version 2002 sp 1. | > | | > | I did the following (Microsoft Knowledge Base Article - 829562) which | > | helped for a few days but then went back to the same errors: | > | | > | Error Message When You Try to Start FrontPage 2003 | > | View products that this article applies to. | > | SYMPTOMS | > | When you start Microsoft Office FrontPage 2003, you may receive the | > | following error message: | > | | > | Microsoft FrontPage has encountered a problem and needs to close. We are | > | sorry for the inconvenience. | > | | > | | > | This seems to be the only KB article on the subject but I don't seem to | be | > | the only one with the problem. | > | | > | Thanks | > | | > | | > | | > | anonymous@discussions.microsoft.com> wrote in message | > | news:A6698F1E-27A2-492E-8DA2-7838CDDDA5DF@microsoft.com... | > | > Its not just photo gallery that crashes this program....I'm up to 5 | > | crashes so far today and I 'm very, very sick of it. I have plenty of | > | memory and room on this computer and IE is the only other program open. | > | > My last crash I was deleting table cells.................. | > | > | > | > ----- Ahmad Al Safi wrote: ----- | > | > | > | > I stored only one image in my Website and used in Photo | > | > Gallry. When I wanted to remove it, FP crashes. This | > | > happened when using blank page, inserting web component, | > | > or photogallery template, with one image and more than one. | > | > I badly need to use photo gallery in my web site. | > | > Any help? | > | > | > | | > | | > | | > | > | |
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