Re: FP2003 Crashes on Everything.
From: Bill Rivers (bill_at_msn.com)
Date: 05/27/04
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Date: Thu, 27 May 2004 01:40:23 GMT
Hi Stefan,
in addition to doing the KB articles I did your 7 steps. One or two days FP
2003 will work fine and then some days or instances I still get "FrontPage
has encountered a problem and needs to close. We are sorry for the
inconvenience."
It doesn't seem to matter if I start one program or another or only FP
alone. I cannot induce the error above and it seems to happen randomly or at
least I see no partern.
Prior to your 7 steps I did extensive troubleshooting, several times repair,
install and uninstall FP 2003 along with several times install and uninstall
Office 2003 but no joy.
BILL
"Stefan B Rusynko" <sbr_enjoy@hotmail.com> wrote in message
news:uK$DLnKQEHA.3140@TK2MSFTNGP11.phx.gbl...
> Have you also tried the usual repairs in the sequence below:
> 1) In Windows Explorer Find and delete all FP Temp Files in the folder
FrontPageTempDir
> Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
> - in FP 2003 they are in
> %USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
> 2) In Windows Explorer Find and delete all hidden *.web files
> Usually in %USERPROFILE%\Application Data\Microsoft\Web Server
Extensions\Cache
> 3) In Windows Explorer Find and delete the file hidden file CMDUI.PRF
> Usually in %USERPROFILE%\Application Data\Microsoft\FrontPage\State
> 4) Run a Repair on IE
> (see http://support.microsoft.com/default.aspx?scid=318378 )
> 5) Install all Service Packs for your OS, IE, MS Office and your Video
card
> (Windows Update and Office Update sites, plus your video card supplier
site)
> 6) Open FP and Disable or Uninstall any FP Addins,
> 7) Open your FP Web/Site and run a Tools Recalculate Hyperlinks
>
>
> --
>
> _____________________________________________
> SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
> "Warning - Using the F1 Key will not break anything!" (-;
> To find the best Newsgroup for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
> _____________________________________________
>
>
> "John Rivers" <europe_fm@msn.com> wrote in message
news:%239c4hbEQEHA.2216@TK2MSFTNGP12.phx.gbl...
> | Looks like FP 2003 has retrogressed to FP version 1 when there were so
many
> | problems. FP 2003 crashes for me as well. It seems unpredictable and not
> | related to opening another file or anything. I installed FrontPage
2003
> | last week
> | along with Office Professional 2003 and Onenote 2003. Every thing works
fine
> | except FrontPage. Apparently randomly, the window opens a message window
> | pops up stating "FrontPage has encountered a problem and needs to close.
We
> | are sorry for the inconvenience." I have tried starting it in safemode,
> | running the repair, uninstalling, reinstalling, installing on another
> | partition and then it randomly crashes somethings . I have Windows XP
> | Professional version 2002 sp 1.
> |
> | I did the following (Microsoft Knowledge Base Article - 829562) which
> | helped for a few days but then went back to the same errors:
> |
> | Error Message When You Try to Start FrontPage 2003
> | View products that this article applies to.
> | SYMPTOMS
> | When you start Microsoft Office FrontPage 2003, you may receive the
> | following error message:
> |
> | Microsoft FrontPage has encountered a problem and needs to close. We are
> | sorry for the inconvenience.
> |
> |
> | This seems to be the only KB article on the subject but I don't seem to
be
> | the only one with the problem.
> |
> | Thanks
> |
> |
> |
> | anonymous@discussions.microsoft.com> wrote in message
> | news:A6698F1E-27A2-492E-8DA2-7838CDDDA5DF@microsoft.com...
> | > Its not just photo gallery that crashes this program....I'm up to 5
> | crashes so far today and I 'm very, very sick of it. I have plenty of
> | memory and room on this computer and IE is the only other program open.
> | > My last crash I was deleting table cells..................
> | >
> | > ----- Ahmad Al Safi wrote: -----
> | >
> | > I stored only one image in my Website and used in Photo
> | > Gallry. When I wanted to remove it, FP crashes. This
> | > happened when using blank page, inserting web component,
> | > or photogallery template, with one image and more than one.
> | > I badly need to use photo gallery in my web site.
> | > Any help?
> | >
> |
> |
> |
>
>
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