Re: Recurring FP Server Extensions Problem

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From: nospam (nospam_at_nospam.com)
Date: 05/09/04 

Date: Sun, 9 May 2004 13:20:25 -0400

I deleted the entire site via FTP after I had removed the extensions with
the full knowledge that I would be reapplying the extensions and fully
republishing the site. I can see most of the hidden folders through FP for
both the local and remote site. In the process of recklessly deleting the
folders, I deleted as well the form results, which were recreated
automatically.

What continues to puzzle me is the following:

1) Why would the same form work six times in a row, but not work the
following morning, without any publishing event taking place in the interim?

2) Is it significant that publishing the full site frequently fails the
first time I try it, but succeeds subsequently? (This could be related to
the fact that I deleted all files and folders, but again, deleting
everything, resetting the Extensions, and enabling publishing should just
restore the site to the exact virginal state in which Yahoo first presented
it to me.)

I've also sent this question to Yahoo support, but I know that you guys here
are both more informed and more interested in FP; they seem kind of FP-shy.
The Yahoo help pages warn repeatedly to ask Microsoft, not Yahoo, about
FP-related issues. Since it's not really my site, I'd rather not ask for a
change of hosts if I can possibly avoid it; I'm doing this for a friend who
realized that I know just a little more about computers (a lot, actually)
than he does, and I've enjoyed learning FP.

Thanks again for any further suggestions.

"Thomas A. Rowe" <tarowe@mvps.org> wrote in message
news:utbOj$dNEHA.3556@TK2MSFTNGP09.phx.gbl...
> First, never delete a site via FTP once you have applies the extensions,
instead open the site in
> FP, and make sure that you can see all hidden folder under Site Settings.
When deleting folder,
> never delete the _private or images folders, instead delete any content
within them.
>
> Try renaming form_results.csv to form_results.txt or just have the form
data sent to your email
> address instead.
>
> You will not have access to the server log files, however Yahoo can view
them to help determine the
> error. If they are un-willing, then I would suggest you find a web host,
that only does web hosting
> with support of the FP extensions.
>
> --
> ==============================================
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> WEBMASTER Resources(tm)
> http://www.ycoln-resources.com
> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> ==============================================
> To assist you in getting the best answers for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>
> "nospam" <nospam@nospam.com> wrote in message
news:uxPIj1dNEHA.1340@TK2MSFTNGP12.phx.gbl...
> > I'm running FP2003 version 11.5516.5703. My host, Yahoo, is running
System
> > Extensions version 5.0.2.2623. The form in question is
> > www.ewillsandtrusts.com/test.htm.
> > -----
> >
> > I've been having problems with my FP site, so I created a simple test
form
> > with just one field. What happens is the following:
> >
> > 1) I reset my FP Extensions and reenable publishing by adding an author.
> >
> > 2) I test the form five or six times, and verify that new rows have been
> > added to form_results.csv on the server.
> >
> > 3) I go away for a while, generally overnight.
> >
> > 4) When I try the form again, I get the following error message:
> >
> > -----
> > FrontPage Error.
> > User: please report details to this site's webmaster.
> > Webmaster: please see the server's system log for more details.
> > -----
> >
> > 6) I repeat steps 1 through 5.
> >
> > I do not believe that Yahoo provides access to the system log.
> >
> > I have also tried resetting the FP Extensions, deleting the entire site
via
> > FTP, and then republishing in full. The problem described above
eventually
> > recurs.
> >
> > FWIW, when I republish in full, I sometimes get an error at the very end
of
> > the publishing process itself. Immediately republishing in full doesn't
> > produce an error.
> >
> > Does any of the above sound familiar? Can there be something about my
site
> > that poisons the extenstions?
> >
> > Thanks again in advance for your help.
> >
> >
>
>

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