Re: FP2002 Guestbook

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Thomas A. Rowe (tarowe_at_mvps.org)
Date: 04/04/04 

Date: Sun, 4 Apr 2004 12:14:09 -0400

Has your host install the updates or done the patches mentioned in the Kbs? 

-- 
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)
http://www.ycoln-resources.com
FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
To assist you in getting the best answers for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp
"njordan100" <njordan100@insightbb.com> wrote in message news:bTSbc.180731$Cb.1689567@attbi_s51...
I have been to countless newgroups and have downloaded many Service Packs, supposedly relating to
the duplication of data in the Front Page 2002 Guestbook template when viewed in IE.  I have been
repeatedly directed back to http://support.microsoft.com/default.aspx? which is< FP: Include
Components and Shared Borders being displayed incorrectly in browser.>  I have followed all the
links and downloaded the recommended fixes and Service Packs.  I have let the automated 'find' all
the fixes and patches I need on my computor and have also downloaded those.  The problem has not
been resolved.  Please do not send me back there as I seem to be going around in a circle, rather,
tell me if I do indeed need to do the following, or anything to fix the darn thing.  Thank you!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
<2002 Server Extensions or SharePoint Team Services from Microsoft, the include components and
shared borders are not displayed correctly. The body of the main page is displayed as part of the
shared border or the include component, appearing to duplicate data throughout the page. Also, after
you insert a PhotoGallery or an Include page, you see the path to the page rather than the content
of the page. In Normal view in FrontPage, the page appears correctly, but when you view it in a Web
browser, you see only the path.
CAUSE
This problem is caused by the configuration of the performance tuning settings on the server, in
particular, the Max Cache Document Size setting. For information about how to configure these
settings, see the "More Information" section later in this article.
WORKAROUND
Remove the registry keys that affect the components. To do this, follow these steps.
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you
to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that
result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Global Settings
IMPORTANT: Follow these steps carefully, because these settings affect all sites on your server.
On the Windows Start menu, click Run.
In the Open box, type regedit and then click OK.
Locate the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Web Server Extensions\All Ports
Remove the following entries:
CacheMaxDocMeta
CacheMaxInclude
CacheMaxImage
CacheMaxIncludeSize
Quit Registry Editor.
Recalculate any affected Webs on the Web server.
Site-Specific Settings
IMPORTANT: Follow these steps for each site that is still experiencing problems.
On the Windows Start menu, click Run.
In the Open box, type regedit and then click OK.
Locate the following registry subkey
HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Web Server Extensions\Ports\Port /LM/W3SVC/#:
where # is the Microsoft Internet Information Services (IIS) instance of the site.
Remove the following entries:
CacheMaxDocMeta
CacheMaxInclude
CacheMaxImage
CacheMaxIncludeSize
Quit Registry Editor.
Recalculate any affected Webs on the specific Web site.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional
information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack-<Please note, I HAVE DONE THIS>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thank you-
Norma

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