RE: Missing VFP Printjobs

Hi ***:

I am not sure what the problem is, but I have some questions.

Are they printing using the REPORT FORM command or @...SAY commands? Do you
have the most recent printer driver? Can they preview the report instead
of printing it? Are you running Terminal Services or Citrix on any of the
machines? Does this occur if you install a different printer on the
Windows 2003 Server? Do you have the most recent printer driver for the HP
1320 print device? Are you using VFP 6.0 with SP5?


Here are some ideas to try as well:

Try raster mode
Try low resolution for printer.
Try standard VGA
Deactivate any Mathematics processor on the machine.

I hope this helps.

This posting is provided "AS IS" with no warranties, and confers no rights.

Sincerely,
Microsoft FoxPro Technical Support
Lee Mitchell

*-- VFP9 HAS ARRIVED!! --*
Read about all the new features of VFP9 here:
http://msdn.microsoft.com/vfoxpro/

*--Purchase VFP 9.0 here:
http://www.microsoft.com/PRODUCTS/info/product.aspx?view=22&pcid=54787e64-52
69-4500-8bf2-3f06689f4ab3&type=ovr

Keep an eye on the product lifecycle for Visual FoxPro here:
http://support.microsoft.com/gp/lifeselectindex
- VFP5 Mainstream Support retired June 30th, 2003
- VFP6 Mainstream Support retired Sept. 30th, 2003

>I have a client who has an HP 1320 laser connected directly to a Win2003
>server.
>Occasionally print jobs will be sent to it from VFP 6.0 but they never
>print. They switched from USB to parallel but that didn't help. This
happens
>to all users on the network (W2k on all workstations). Just this morning
>they saw the following appear on one of the documents that printed...

>CL XL error
>subsystem: IMAGE
>Error: ExtraData
>Operator: ReadImage
>Positon: 112

>Any suggestions?

>TIA

>*** Day

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.