Re: Error Message
From: Beth Belluardo [MSFT] (bethfr_at_online.microsoft.com)
Date: 08/18/04
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Date: Wed, 18 Aug 2004 08:56:10 -0400
Hi,
I'm glad I can help you. I have just a few questions to help narrow down
what could be happening.
Do you have a connector set to forward to Smarthost? If so, can you telnet
to that smarthost and drop off a message?
If not, is it when they send to all domains that they have this issue? Or
can they send to some without trouble?
Can you run an NSLOOKUP on the Exchange server to check the DNS? To run an
NSLookup, follow these steps:
1) open command prompt on the Exchange server
2) type NSLOOKUP and hit enter
3) type "set q=mx" (without quotes) and hit enter
4) type one of the domains you are trying to send to like Microsoft.com and
hit enter
5) It should bring back the MX and A records for the domain you are sending
to.
When you get the IP address, try to telnet to that IP and drop off a
message.
I have seen cases in the past where someone is attempting to send mail to 2
or 3 addresses and the DNS is only returning the IP address for the first,
thus you get an NDR on the other 2. What version and service pack is your
DNS server at?
Do your users have Outlook set up to use the Exchange Server Service in
their client or do they have Internet Mail Service?
Best Regards,
Beth
-- Please do not send email directly to this alias. This alias is for newsgroup purposes only. This posting is provided "AS IS" with no warranties, and confers no rights. "Basem" <anonymous@discussions.microsoft.com> wrote in message news:83ef01c484e6$3208f990$a601280a@phx.gbl... > Hi Beth, > > I appreciate your participating to solve this problem > when users send to the Internet, but "allow to be relayed > regardless of the list > above" check box is already checked. > Thanks,,, > Basem > > >>-----Original Message----- >>Hi, >> >> Are you receiving this message when sending mail between > users on the same >>server or when sending to the internet? >> >>If you are receiving when sending to the internet, go to > the properties of >>the Default SMTP Virtual Server under Protocols, on the > Access \ Relay tab, >>be sure that you have it set to "allow to be relayed > regardless of the list >>above". >> >>If you are receiving this when sending between users on > the same server, we >>need to check the Recipient Policy to make sure that your > default domain is >>set in the Address Tab and is also checked off. If so, > can you telnet >>locally on the Exchange server. Next type EHLO and hit > enter. Then type >>MAIL FROM: and type an address and hit enter. Next type > RCPT TO: and just >>put the email alias of someone on your server. When you > hit enter, it >>should fill in your default domain name. Is this the > correct address? >> >>Best Regards, >>Beth >> >>-- >>Please do not send email directly to this alias. This > alias is for newsgroup >>purposes only. >> >>This posting is provided "AS IS" with no warranties, and > confers no rights. >> >> >><anonymous@discussions.microsoft.com> wrote in message >>news:7b1f01c48457$2a3edac0$a601280a@phx.gbl... >>> Hi Beth, >>> Thank you for your reply, but we are not using Outlook >>> Express, I want to do it through MS Exchange Server, >>> because this message happens with all users by MS > Outlook. >>> >>> Thanks,, >>> >>>>-----Original Message----- >>>>Hi Basem, >>>> >>>>In your Outlook Express go to Tools\Accounts and get the >>> properties of your >>>>email account. On the Accounts Tab, at the bottom is a >>> check box "My server >>>>requires authentication" for Outgoing Mail. Make sure >>> that is selected and >>>>set to use Same Settings and Incoming. >>>> >>>>This should allow you to now send mail to the internet >>> off the server. >>>> >>>>Best Regards, >>>>Beth >>>> >>>>-- >>>>Please do not send email directly to this alias. This >>> alias is for newsgroup >>>>purposes only. >>>> >>>>This posting is provided "AS IS" with no warranties, and >>> confers no rights. >>>> >>>> >>>>"Basem" <anonymous@discussions.microsoft.com> wrote in >>> message >>>>news:359a01c47ed2$eab66370$a401280a@phx.gbl... >>>>> Hi, >>>>> When I try to send an email by MS Outlook, I get the >>>>> following message from the system: >>>>> >>>>> Your message did not reach some or all of the intended >>>>> recipients. >>>>> >>>>> Subject: xx >>>>> Sent: xx/xx/xxxx >>>>> >>>>> The following recipient(s) could not be reached: >>>>> >>>>> xx@xx.com on xx/xx/xxxx xx:xx PM >>>>> You do not have permission to send to this >>>>> recipient. For assistance, contact your system >>>>> administrator. >>>>> <xx.xx.com#5.7.1> >>>> >>>> >>>>. >>>> >> >> >>. >>
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