Re: OUBOUND MESSAGES STUCK IN SMTP QUEUES

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From: James Webster [MSFT] (jamesweb_at_online.microsoft.com)
Date: 09/22/04

  • Next message: Justin Tydingco: "Undeliverable mail [too many hops]"
    Date: Tue, 21 Sep 2004 18:51:37 -0700
    
    

    A new tool was released today to help diagnose these issues. You can check
    it out at:
    http://www.microsoft.com/downloads/details.aspx?FamilyId=BC1881C7-925D-4A29-BD42-71E8563C80A9&displaylang=en

    ---
    James Webster
    Microsoft Exchange
    Transport Test Lead
    This posting is provided "AS IS" with no warranties, and confers no rights.
    Please do not send email directly to this alias. This alias is for newsgroup
    purposes only.
    "Andrea" <andrea_cova_1970@hotmail.com> wrote in message
    news:454d01c47fbe$64102530$a601280a@phx.gbl...
    > Here I am again...
    >
    > Looking around I've found out that all the SMTP queues
    > report the same message:
    > "The connection was dropped by the remote host."
    >
    > What does this mean?
    > Has anyone some good suggestion?
    >
    > Please help me....
    >
    > Thanks,
    > Andrea
    >
    > >-----Original Message-----
    > >Hello,
    > >
    > >here is my problem: form a few days my Exchange Server
    > >can't send oubound messages (while it receives without
    > any
    > >problem).
    > >
    > >It seems to be a DNS problem, since all messages appears
    > >in SMTP queues, but none of them goes out of my Server.
    > >They are tried to be sent for one day, and then the
    > server
    > >generates the NDR.
    > >But all the machines on my LAN (using the same DNS used
    > by
    > >Exchange Server) resolve names and browse in Internet.
    > >So DNS seems to be OK.
    > >
    > >All Exchange services are running, and reboot of both the
    > >Exchange Server and ISA Server didn't change anything.
    > >
    > >To test SMTP connection on port 25, I 've tried to telnet
    > >to an external SMTP Server and I succeeded to send a
    > >message, so it doesn't seem an ISA Server problem.
    > >
    > >I've also tried to stop the 'Symantec Mail Security for
    > >Microsoft Exchange' service, with no result.
    > >
    > >Please help me. I don't know what else to try.
    > >
    > >The Exchange Server is version 2000 SP3 and it is
    > >installed on Win2000 Server SP4. This machine has a
    > >private IP and access to the Internet through an ISA
    > Server
    > >(SP2) installed on another Win2000 Server SP4.
    > >Both machines (as all other PC) have Symantec Norton
    > >AntiVirus installed and updated.
    > >
    > >Thanks,
    > >Andrea
    > >.
    > >
    

  • Next message: Justin Tydingco: "Undeliverable mail [too many hops]"

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