Re: Symantec AV causes smtp to stop responding?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I don't have a good answer, unfortunately, other than get rid of Symantec
9 -- either upgrade (10 is available now, IIRC) or try something else like
Sophos or Trend.


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

"vphan13" <vphan13@xxxxxxxxx> wrote in message
news:1129532431.514516.4860@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>I have an intermittent problem with our lone Exchange server here. The
> "messages pending submission queue" will sometimes become stuck and
> grow to several thousand messages. Our AV software is Symantec 9.0, it
> is the specific client for groupware so it was installed and configured
> specifically for Exchange.
>
> I've found that when problem occurs, I can flush out the queue by
> simply stopping the Symantec Mail Security service. However this is a
> completely random and annoying issue. even worse if the queue grows to
> large it takes down the smtp service, and I get "connection reset, out
> of memory errors when attempting to telnet to port 25. When this
> happens the only resolution is to reboot the Exchange box. I've run
> some baseline perfmon on the box, and when this occurs there is no
> correlated memory or other resource spike.
>
> We are using Exchange 2003 sp1/Windows 2003 STD/ in a 2003 domain. All
> servers are patched to Sp1.
>


.

Relevant Pages

  • Re: Inbound Mail Stuck in Local Mail Queue
    ... Symantec has a new product for Exch2003, ... Symantec Mail Security for Exchange, ... still stuck in the local mail queue. ... >> clients are no longer receiving email but do appear to be ...
    (microsoft.public.exchange.setup)
  • Re: Sybari or Trendmicro?
    ... the Exchange IMF. ... > We are using Symantec Mailsecurity 4.5 now for our 2003 box, ... > Exchange and checks the mail before it even hits the SMTP virtual server. ...
    (microsoft.public.exchange.admin)
  • Re: Convincing the boss to move to Exchange
    ... You would be substituting Trend Micro for Symantec. ... Trend to server and, finally, install it to the workstations. ... Will Trend for Exchange work with Symantec Corporate AV? ...
    (microsoft.public.windows.server.sbs)
  • Re: Exchange errors 9564 and 9665
    ... I would also strongly recommend that you run ExBPA against your server as it ... Run Microsoft Exchange Server Best Practices Analyzer Today ... > Symantec Mail Security Version 4.6. ...
    (microsoft.public.exchange2000.information.store)
  • Re: The IIS Admin Service service terminated unexpectedly
    ... I've handed off what you have posted here to my Exchange Team and will let you know how the workaround goes. ... Stop the Symantec Mail security for Microsoft exchange service, ... Symantec Mail security spam statistics service, ... The only difference is that the 1st server ...
    (microsoft.public.exchange.admin)