Blank Emails
anonymous_at_discussions.microsoft.com
Date: 05/06/04
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Date: Thu, 6 May 2004 04:44:10 -0700
I had the same problem. I fixed it by installing all hot
fixes for Exchange 2k. and all service packs.
Also install service packs for windows.
>-----Original Message-----
>Hi
>
>
>
>I have previously wrote asking for help but did not get
any useful help.
>Thank you any way.
>
>
>
>I am not alone; I found two more people got the same
problem too.
>
>
>
>What happens is the content of email disappears but To,
From, Cc, Subject
>and attachments are fine. It happens to any type of
email (HTML, Plain ..).
>
>
>
>This problem occurs randomly. When a user sends an email
it is blanked. I
>believe Exchange, not by Outlook, blanks the content; I
believe this because
>emails I had in my Inbox for some time (and read) also
suddenly lose their
>content.
>
>
>
>When users start sending blank emails, I do the
following and the problem
>disappears for a week.
>
>1. isinteg -s server -fix -test alltests
>
>2. eseutil /g priv1.edb
>
>3. eseutil /p priv1.edb
>
>4. eseutil /d priv1.edb
>
>
>
>Every time I do the above (after blank emails being
sent) the Isinteg
>always fixes something. This might be the clue for the
problem. If I run
>Isinteg at any other time it does not fix anything. ( I
think it always
>fines the folders.)
>
>
>
>It got nothing to do with the anti-virus software,
because I had it upgraded
>in January. The problem started in April. I remove anti-
virus but it did not
>make any difference.
>
>
>
>Exchange server is up-to-date.
>
>
>
>This problem occurs on all versions of Outlook.
>
>Regards
>Julian
>
>
>.
>
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