Information Store takes all available RAM
From: Todd Hayden (thayden_at_robbinswatson.com.au)
Date: 04/19/04
- Next message: anonymous_at_discussions.microsoft.com: "Re: Store.exe consumes too much RAM"
- Previous message: Mark: "Re: Corrupt Mailbox Store"
- Next in thread: Mark Arnold [MVP]: "Re: Information Store takes all available RAM"
- Reply: Mark Arnold [MVP]: "Re: Information Store takes all available RAM"
- Messages sorted by: [ date ] [ thread ]
Date: Sun, 18 Apr 2004 20:05:44 -0700
Brian and Scott.
I'm having the EXACT same symptoms as you both, i.e.
exchange system would slow down and stop and usually a
bunch of services noted in the MS article 316612
(http://support.microsoft.com/default.aspx?scid=kb;en-
us;316612&Product=exch2k) would stop, thereby requiring
the server to be rebooted. We have performed 2 online
virus scans via Symantec and Computer Associates and both
report our server as uninfected. Our server (win2k with
SBS2000, Exchange 2000, SQL Server 2000 all with latest
updates) used to last up to a week before requiring a
reboot. That was 10 months ago. Now we must reboot the
server everyday as it will only last just a little over 1
day. Like you Brian I have implemented a routine restart
early every morning to workaround this BIG problem. I have
also analysed the "virtual bytes" used by the "store"
instance (i.e. \Process(store)\Virtual Bytes) a few times
each under different circumstances, including monitoring
a "silent night", meaning no major programs were running
and still the store instance consumes the virtual bytes.
We never have more than 34 client machines (32 win2k, 1 Xp
& 1 win98) logged on to the domain. We have recently
performed a defrag of the exchange private info store.
We think our latest symptom of this BIG problem is
universal print failures i.e. sometimes the application
(it can be any application) will inform you that it can't
find the printer or that it's not installed (which is a
load of B.S.), or will seem like it printed successfully
but will not be print out at all. We have 2 Kyocera FS
printers and 2 Kyocera KM photocopiers on the network all
with latest drivers installed. These print failure
messages used to happen infrequently (10 months ago) but
now it happens frequently everyday and the workaround is
to try, try again. Sometimes closing the application, then
opening it again will bypass the problem.
My entire log review with pictures to illustrate the BIG
problem is available via email if you wish to review it
out of interest.
I've also noticed in Task Manager the Page Faults count
for "WinMgmt.exe" is approx. 3 million by midday and our
realtime antivirus scanner, "InoRT.exe" is approx. 6
million by midday. Whether this has anything to do with
the BIG problem I'm currently trying to figure out.
P.S. Our AV protection is Computer Associates InoculateIT
6 (with relevant updates installed).
If I fix the problem I will let you both know. If either
of you fix the problem please please please let me know.
Best Regards
Todd Hayden
>-----Original Message-----
>Recently moved E2K over to a new server(W2K+SP4). Have
>E2K+SP3 and post-SP3 Rollup installed. The store.exe
>process starts small (100MB or so) and slowly, but surely,
>takes more and more RAM until there's only about 30MB
left.
> Once that happens, the SMTP VM queues start backing up
>until the store basically stops responding. Only
rebooting
>seems to help and this is necessary approx. every 30
hours.
>
>Need some help here.
>
>Scott Davies
>.
>
- Next message: anonymous_at_discussions.microsoft.com: "Re: Store.exe consumes too much RAM"
- Previous message: Mark: "Re: Corrupt Mailbox Store"
- Next in thread: Mark Arnold [MVP]: "Re: Information Store takes all available RAM"
- Reply: Mark Arnold [MVP]: "Re: Information Store takes all available RAM"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
