Re: MS Information Store Stopping

From: Randy Campbell [MSFT] (randycam_at_online.microsoft.com)
Date: 03/29/04


Date: Mon, 29 Mar 2004 18:08:37 -0500

Hi Randy,

I would advise looking at the following Knowledge Base article:
329629 XADM: Understanding and Catching Silent Exits
http://support.microsoft.com/?id=329629

If you have the Sept rollup installed, create the registry key noted in this
article and set the value to 4. Then go to Start, Run, and type
"drwtsn32 -i" (without the quotes) and press Enter. You should see a
message about Dr. Watson being installed as the default debugger.

At this point, the next time the store.exe process terminates, a user.dmp
file should be created and you can open a case with PSS to investigate the
root cause.

Hope this helps!

-- 
Randy Campbell
Microsoft PSS
Please do not send email directly to this alias.  This alias is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.
"Randy Ryan" <anonymous@discussions.microsoft.com> wrote in message
news:154f001c415d0$fbbe2560$a401280a@phx.gbl...
> Exchange 2000 server with all service packs and hot fixes
> applied.  Two issues.  #1 ocassionaly I get the event
> that the IS service terminated unexpectedly. It restarts
> and everything is ok and then it will do it one or two
> more times but eventually everything settles down.  #2 I
> get many 8026 Event ID's. from source EXCDO.
>
> I don't have any virus scanner scanning the drives.  Am I
> heading for a meltdown?
> TIA
>
> Randy


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