Re: How to get access of MBX folders

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From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 03/15/04


Date: Mon, 15 Mar 2004 10:12:10 -0500

Bill SG wrote:
> I now understand that backing up M: can change the archive bit and
> cause problems. In my case, I wouldn't care if I caused problems,
> because the Exchange installation needs to be redone anyway. I just
> need to get at the old emails.
>
> The Exchange server crashed while I was away. I don't know the cause.

Did you or anyone check the application event logs?

> When I came back, I tried to reinstall in normal mode, but it
> wouldn't let me. It complained something about an object already
> existed. Then I learned about and tried disaster recovery. I tried
> that and it complained that some object didn't exist. I used AD and
> ADSIedit and removed any related objects I could find. Then I was
> able to do a normal installation. I then did a restore, which didn't
> work, because I couldn't mount the stores afterwards. I had set the
> last backup set flag. I updated Exchange with all the service packs
> and was finally able to get a restore that worked and the stores
> could mount. But I can't get at the data. That's the help I'm asking
> for now.

See
Exchange 2000 Server Database Recovery:

http://www.microsoft.com/technet/prodtechnol/exchange/2000/support/dbrecovr.mspx

Disaster Recovery for Microsoft Exchange 2000 Server

http://www.microsoft.com/downloads/details.aspx?familyid=6e55dd49-8a6c-4f30-947e-bde95917f585&displaylang=en
>
> I also wonder if I can get at the emails directly from the backup
> file or restore them directly to files rather than to an information
> store.

One option if you can't get the databases mounted - PowerControls from
www.ontrack.com. Not cheap, but very useful to have around for emergencies!
>
> Thanks.
>
>
> "Lanwench [MVP - Exchange]"
> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
> message news:OcPN$adCEHA.3348@TK2MSFTNGP11.phx.gbl...
>> Hi - see http://support.microsoft.com/default.aspx?kbid=298924 - you
>> should not backup the M drive, let file-level AV software scan it,
>> or change permissions in it.
>>
>> How did you do your backups & restore? Did you use the
>> /disasterrecovery switch?
>>
>>
>>
>> Bill SG wrote:
>>> Lanwench,
>>>
>>> I can understand that we shouldn't allow anything to write to the M
>>> drive. But why wouldn't you recommend backing it up? Can reading it
>>> cause any problems? Of course that backup should not replace the
>>> proper backup method but could augment it.
>>>
>>> Which leads me back to a post I made two days ago that no one
>>> responded to. I think you night be able to help. I copy it again
>>> below. Thanks.
>>>
>>> ------------
>>>
>>> Our Exchange 2000 Server crashed. It was NOT on the PDC, so AD info
>>> was not lost. We had to reinstall the OS and Exchange from scratch,
>>> which took quite a few attempts to get right.
>>>
>>> We restored the data from the most recent backup, saying it is the
>>> last set and asking it to mount after the restore. The restore seems
>>> to have worked, the mailboxes (under Mailbox Store in ESM) show the
>>> list of users. But no properties can be seem when double clicking on
>>> any user. If I start outlook on another machine, I cannot expand the
>>> folders. If I go to the M: drive and navigate down to the user's
>>> folder and try to open it, I get an error that the folder was moved
>>> or removed. The properties for that folder says it has zero bytes in
>>> zero folders. There is no Security tab.
>>>
>>> If I back up the data again, it seems to be backing up the right
>>> amount of data, about 3 GB. If I ask the size of the MBX folder
>>> where all the user folders reside, it says 320KB.
>>>
>>> What do I need to do to get access to the data. I want to at least
>>> export to PST files or copy the M: files to another location, so I
>>> don't lose anything more and so users can refer to old emails, until
>>> everything is running again.
>>>
>>> Thanks,
>>>
>>> Bill
>>>
>>>
>>> "Lanwench [MVP - Exchange]"
>>> <lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in
>>> message news:un8SJ4RCEHA.1548@TK2MSFTNGP12.phx.gbl...
>>>> Not a good idea. Do not mess around in the M drive. If you need
>>>> rights to other mailboxes, grant your account, or the admin
>>>> account, access to the mailbox and private stores in ESM.
>>>> Do not back up the M drive
>>>> Do not let antivirus software touch the M drive
>>>> Pretend the M drive does not exist.
>>>>
>>>>
>>>> shahzad10@yahoo.com wrote:
>>>>> Anyone can help me to access MBX folder on M drive with
>>>>> administrative rights to access other user folders freely.



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