Re: Setup of Information Store Service fails
From: Steve Schiemann[MSFT] (sschiem_at_online.microsoft.com)
Date: 02/02/04
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Date: Mon, 2 Feb 2004 13:48:12 -0600
See if you can reach this:
278523 XADM: Exchange 2000 Setup Fails and Security Vulnerability
http://support.microsoft.com/?id=278523
If not I've pasted most of the article here for your convenience:
When you set up Microsoft Exchange 2000 Server or Exchange 2000 Enterprise
Server (hereafter referred to collectively as Exchange 2000), a special
account is created that was previously used to facilitate the processing of
event synchronization scripts. The account name is EUSER_EXSTOREEVENT, and
the password is set to a simple hard-coded password. If you attempt to
deploy Exchange 2000 in environments with complex password requirements, you
may experience failures during Setup, and you may receive the following
error message:
The Setup failure is caused because the hard-coded password does not meet
the password complexity requirements in some environments. You will
experience this failure when you attempt to install an affected version of
Exchange 2000 (see the "Status" section for version details) on a domain
controller or member server with a strong password policy enabled.
RESOLUTION
==========
Before You Run Setup
--------------------
To minimize the security risk that this account represents, manually create
an account that uses the same name, EUSER_EXSTOREEVENT, before you run
Setup, and give the account a password that meets the password complexity
requirements of your company. During installation, Setup will detect that
this account already exists and will not attempt to create it or change the
password.
When You Install Exchange 2000 on a Member Server
Create the account as a disabled local user account. The following steps
outline how to create an account in the local account database:
1. Start the Computer Management MMC snap-in by clicking Start,
pointing to Programs, pointing to Administrative Tools, and then
clicking Computer Management on the member server that Exchange 2000
will be installed on.
2. Expand the Local Users and Groups container, and then click the
Users container.
3. On the Action menu, click New User.
4. In the New User dialog box, fill in the following information:
Username: EUSER_EXSTOREEVENT
Password: < A password that meets you company's complexity policy>
5. Click to select the "Account is disabled" check box, and then click
Create.
When You Install Exchange 2000 on a Domain Controller
Create the EUSER_EXSTOREEVENT account in Active Directory, and then disable
the account. The following steps outline how to create an account in Active
Directory:
1. Start the Active Directory Users and Computers MMC snap-in by
clicking Start, pointing to Programs, pointing to Administrative Tools,
and then clicking Active Directory User and Computers on the domain
controller for the domain in which Exchange 2000 will be installed.
2. Click the Users container.
3. On the Action menu, click New, and then click User.
4. In the New User dialog box, fill in the following information:
Full Name: EUSER_EXSTOREEVENT
User Logon Name: EUSER_EXSTOREEVENT
5. Click Next.
6. Provide a password that meets your company's password complexity
policy, and then confirm it.
7. Click to select the "Account is disabled" check box.
8. Click Next, and then click Finish to create the specified account.
After Setup
-----------
Manual Procedure
After you complete Exchange 2000 Setup, Microsoft recommends that you delete
this account to minimize the potential security risk that the well-known
account represents. If you are using this account for other reasons, at a
minimum, reset the account password to ensure the security of this account.
-- Steve Schiemann Microsoft Exchange Support Please do not send e-mail directly to this alias. This alias is for newsgroup purposes only. This posting is provided "AS IS" with no warranties, and confers no rights. "Brett" <anonymous@discussions.microsoft.com> wrote in message news:6eea01c3e767$ccf40de0$a301280a@phx.gbl... > The error is "Setup failed while installing sub-component > Information Store Service with error code 0xc00703E5. > > TechNet apparently has articles about this, but they're > not currently accessible. The E2K setup log states that > an overlapped I/O operation is in progress. > > Performing a search on the error code, the headline for > another inaccessible article says "When you setup E2K a > special account is created that was previously used to > facilitate the processing of event synchronization" > > As TechNet is offering me no help, any information > anybody could provide would be greatly appreciated. > > P.S. Searching on Google just pointed me back to the > inaccessible TechNet articles. > > Thanks.
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