Re: "Requesting Data" pop-up from Outlook
From: Eric Tam [MSFT] (ericta_at_online.microsoft.com)
Date: 01/28/05
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Date: Fri, 28 Jan 2005 13:46:45 -0500
Hi Ian,
9548 events are generated when do a lookup on a disabled mailbox-enabled
user account in Active Directory and the user account does not have the
msExchMasterAccountSid attribute set. We can see performance issues if we
do see many of these events in your logs. If we are referencing mostly the
same user account within the warnings, we can manually correct the issue -
follow the steps within this article:
278966 Unable to Move or Log On to Exchange Resource Mailbox
http://support.microsoft.com/?id=278966
Cheers!
-- Eric Tam, MCSE Microsoft Exchange Support Please do not send email directly to this alias. This alias is for newsgroup purposes only. This posting is provided "AS IS" with no warranties, and confers no rights. "Ian" <Ian@discussions.microsoft.com> wrote in message news:3651582E-D6A4-4607-9BA6-E8136FD2D635@microsoft.com... > Eric > > Thanks for the articlie, I don't have any "RPC Cancel Request" Dialog box > pop-ups but the article does mention the event log ID9548 could indicate > performance problems possibly from migrated 5.5 users. > > I am curently getting between 10 & 100 of these a day on each server. We > have migrated from exch 5.5 to 2000. > > I will investigate this area abit more, have you come across this event ID > before? > > Many thanks > > > "Eric Tam [MSFT]" wrote: > >> Hi Ian, >> >> This article would be a good place to start for troubleshooting this >> issue: >> >> 839862 How to troubleshoot the RPC Cancel Request dialog box in Outlook >> 2003 >> or >> http://support.microsoft.com/?id=839862 >> >> Hope this helps! >> -- >> Eric Tam, MCSE >> Microsoft Exchange Support >> >> Please do not send email directly to this alias. This alias is for >> newsgroup >> purposes only. >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> "Ian" <Ian@discussions.microsoft.com> wrote in message >> news:F7E40CBF-46C1-4F9E-9E82-FF487C4A1878@microsoft.com... >> > Hi >> > >> > My Outlook clients (XP & 2003) receive "outlook is requesting data" >> > pop-up >> > message throughout the day. >> > >> > This message normally displays the FQDN of server1, but occasionally >> > displays the NetBIOS name of server2. >> > >> > I have two exchange servers; >> > Server1: 2000 ADV, SP4, Bridgehead, 4 x 1.6G MHz, 2GB of RAM >> > Server2: 2000 ENT, SP4, /3GB switch, 6 x 700 MHz, 3GB of RAM >> > >> > I have monitored the following performance counters on both servers: >> > >> > MSExchangeIS\RPC Operations/Sec >> > MSExchangeIS\RPC Requests >> > >> > Operations/Sec average at 40 but can peak over 400, but the RPC >> > requests >> > never gets higher than 3 on either server. >> > >> > Does anyone have any ideas? >> > >> > Many thanks >> >> >>
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