Re: Default e-mail addresses not being created

From: Harrison Midkiff (HMidkiff_at_aviinc.com)
Date: 12/01/04


Date: Wed, 1 Dec 2004 10:37:05 -0500

Alan:

Thanks for reply to my post.

All the steps you listed are what I have already tried. In addition I
followed the troubleshooting in KB822794, but didn't show anything new.

My event log is basically clean despite increasing the logging. Any other
ideas? Thanks.

Harrison Midkiff

"Alan Sun [MSFT]" <v-asun@online.microsoft.com> wrote in message
news:Ejppp$01EHA.2732@cpmsftngxa10.phx.gbl...
> Hey Harrison,
>
> Thanks for your posting here.
>
> Based on my experience, this behavior is mostly related to Recipient
> Update
> Service (RUS), which is responsible for populating email address.
>
> You mentioned that you have rebuilt the RUS. I suggest you run an update
> or
> a rebuild operation again, use the following steps:
>
> 1. Click Start, point to Programs, point to Microsoft Exchange, and then
> click System Manager.
>
> 2. Expand the Recipients object, and then click the Recipient Update
> Services container.
>
> 3. Right-click the Recipient Update Service instance that you want to
> configure, and then click either Update Now or Rebuild. If you click
> Rebuild, you receive a message that states that this operation may take
> some time.
>
> Note: If you select Rebuild to rebuild the RUS, you still have to click
> Update Now again after rebuilding RUS.
>
> Then, please check the configuration of RUS using the following steps:
>
> 1. Click Start, point to Programs, point to Microsoft Exchange, and then
> click System Manager.
>
> 2. Double-click Recipients, and then click Recipient Update Services.
>
> 3. In the right pane of the Exchange System Manager window, right-click
> "Recipient Update Service (Enterprise Configuration)", and then click
> Properties.
>
> 4. Verify that a valid Exchange server name appears in the "Exchange
> server" box. If the server name does not appear, or if the one that
> appears
> is incorrect, click Browse. In the Select Exchange Server dialog box,
> click
> a valid Exchange server in the site, click OK, and then click OK again.
>
> 5. In the right pane of the Exchange System Manager window, right-click
> "Recipient Update Service <domain>", where <domain> is the name of your
> domain, and then click Properties.
>
> 6. Verify that a valid Exchange server name appears in the "Exchange
> server" box. If the server name does not appear, or if the name that
> appears is incorrect, click Browse. In the Select Exchange Server dialog
> box, click a valid Exchange server in the site, click OK, and then click
> OK
> again.
>
> For more information about RUS, refer to the following article:
> 253828 How the Recipient Update Service Populates Address Lists
> http://support.microsoft.com/?id=253828
>
> In addition, if the issue persists, please increase the diagnostic
> logging,
> and produce the issue. To do so, use the following steps:
>
> 1. Increase diagnostic logging to Maximum on the MSExchangeAL service for
> the following categories: LDAP Operations, Service Control and Address
> List
> Synchronization.
>
> 2. Restart the System Attendant service.
>
> 3. Create a new account and rebuild the Recipient Update Service.
>
> 3. Examine application log for indications of problems. If possible, sene
> a
> copy to my working email: v-asun@microsoft.com.
>
> Hope this helps! If anything is unclear or you need further help, just
> post
> back to let me know. Have a nice day!
>
> Thanks & Regards
> Alan Sun
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
>
> --------------------
> Reply-To: "Harrison Midkiff" <HMidkiff@aviinc.com>
> From: "Harrison Midkiff" <HMidkiff@aviinc.com>
> Subject: Default e-mail addresses not being created
> Date: Tue, 30 Nov 2004 14:37:36 -0500
> Lines: 12
> Organization: Audio Visual Innovations, Inc.
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>
> Hello:
>
> When I create a new mailbox for a user all of a sudden it is not
> creating
> the e-mail address on the "E-mail Addresses" tab. I am not sure what
> is
> going on. I tried removing and recreating the exchange attribute and
> rebuilding the Recipient Update Server but still nothing.
>
> Does anyone have any ideas?
>
> Harrison Midkiff
>
>
>
>



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