Re: OWA HTTP 500 Error
From: Lee Derbyshire [MVP] (a_at_t)
Date: 11/09/04
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Date: Tue, 9 Nov 2004 09:11:47 -0000
"Jason S" <JasonS@discussions.microsoft.com> wrote in message
news:731536FA-B687-433F-88A9-84A20CE34C92@microsoft.com...
>I have a single user account that gets the HTTP 500 page when logging into
> OWA. He is able to put in his name and password, but is stuck at error
> 500
> after that. Since his password was forced to change he was able to
> successfully change his password, and this started to occur right after
> that
> (I believe he was recently setup as a new account by the Helpdesk). This
> is
> the only account experiencing this, and I have tried his account from my
> machine and duplicated the error. Anyone have any thoughts, ideas, places
> to
> look for more information?
>
> Thanks,
> Jason S
>
> p.s. I'm sorry if this posted more than once, an error came up saying it
> didn't post correctly.
The 500 error isn't enough to diagnose the problem, I'm afraid - it just
tells the user that there was some kind of program error at the server end.
Is there any other error message on the screen? If not, make sure that
'friendly http errors' are turned OFF in the browser settings (if it's IE),
or have a look in the IIS logs, or the Event logs.
Lee.
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